Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Orkin

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 2,664 Google reviews

📞 Call (317) 942-7387Request a call backWebsite ↗

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 80% of wildlife removal services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 78% of wildlife removal services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 86% of wildlife removal services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.351
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 351 Google reviews tagged “Ant extermination” · showing 20

Nathanial4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chance is awesome. His professionalism and thoroughness of work is unmatched. Not to mention he is a pleasure to converse with. Our services consist of preventive maintenance and he has been great at keeping ahead of any seasonal issues. Highly recommended Orkin and if you get Chance, consider it a bonus!

Paid $80–100Great priceSpider exterminationBug & insect exterminationAnt extermination
Lynda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Darrell was great to work with

Bug & insect exterminationAnt extermination
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Darrell is the best! He has been my and my husband's orkin specialist for the past 6 years and he is always so pleasant to talk to and work with. He listens to our pest needs and does everything he can to help fix the problem.

Ant extermination
Nikya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan has been doing pest control for my house for about a year and has been awesome! Very informative and respectful. Unfortunately, a roach issue came up in the kitchen upon the final stages of getting my new place, and he eliminated the issue completely in about 3/4 months. In the spring/summer, he eliminated an…

Paid $40–60Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been working with Chance for nearly 2 years and couldn’t ask for a more helpful and informative tech. He’s constantly answering my questions and goes above and beyond with every service we have.

Reasonable priceHome inspectionGeneral pest inspectionAnt extermination
dennisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have worked with Orkin for many years - we have great communications with our tech, Darrell. He knows our house and does an excellent job of addressing our needs (routine and special attention areas).

Paid $80–100OverpricedGeneral pest inspectionBug & insect exterminationAnt extermination
jorge5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good company

Paid $140–160Reasonable priceRodent exterminationGeneral pest inspectionAnt extermination
Audra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Technician was excellent and professional

Paid $200+Reasonable priceAnt extermination
KyleLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Damon came out for our initial application and was very professional, knowledgeable, and kind.

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
Elliott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Did a great job. Very accommodating.

Paid $40–60Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Professionalism
Kay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Satisfied

Paid $80–100Reasonable priceSpider exterminationAnt extermination
deannaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great customer service, My tech Chris does the best, they come out every time i call

Reasonable priceHome inspectionRodent exterminationFlea & mite extermination
JenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We have been using Orkin for a few years now and Darrell is so responsive, professional and friendly. We appreciate and value him and the way he helps us take good care of our home!

Reasonable priceAnt exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
KortniLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great service technician, Chance. He explained everything clearly and made sure I understood what to expect moving forward.

General pest inspectionMosquito exterminationBug & insect extermination+ Quality+ Professionalism+ Value
Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Excellent customer service. Josh is wonderful. I would highly recommend Orkin.

Reasonable priceAnt extermination
Julie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Greg is very professional and thorough. Always enjoy talking with him, is very personable and loves what he does.

Reasonable priceHornet & wasp exterminationGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
Yvonne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thorough, knowledgeable, and friendly

Reasonable priceRodent exterminationGeneral pest inspectionAnt extermination
Jamie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We love Eric! He goes above and beyond for us and always helps us!!

Reasonable priceAnt exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
RobinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian has been the best. He is professional, knowledgeable, and does a great job. Anytime we experienced issues he has quickly resolved it.

Paid $80–100Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
LeoGamer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Representative was very knowledgeable and explained everything he was going to do.

Reasonable priceAnt extermination

Show more ant extermination reviews (331 more) →

Price

$113+7% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 69%Overpriced 7%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection421$63–$126
Ant extermination351$76–$246
Spider extermination320$58–$136
Rodent extermination245$75–$323
Bug & insect extermination177$71–$144
Hornet & wasp extermination158$81–$246
Cockroach extermination127$79–$196
Home inspection112$68–$161

Compare with

J's Wildlife Solutions LLC logoJ's Wildlife Solutions LLCExperts Score 98Indianapolis · 5.00★Terminix logoTerminixExperts Score 93Indianapolis · 4.95★Action Pest Control logoAction Pest ControlExperts Score 80Indianapolis · 4.78★