How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREOrkin
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #186Position by Experts Score among all companies we track in this category. of 250 wildlife removal services · 4.8★ from 2,664 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 351 Google reviews tagged “Ant extermination” · showing 280
Chance is awesome. His professionalism and thoroughness of work is unmatched. Not to mention he is a pleasure to converse with. Our services consist of preventive maintenance and he has been great at keeping ahead of any seasonal issues. Highly recommended Orkin and if you get Chance, consider it a bonus!
Darrell was great to work with
Darrell is the best! He has been my and my husband's orkin specialist for the past 6 years and he is always so pleasant to talk to and work with. He listens to our pest needs and does everything he can to help fix the problem.
Jordan has been doing pest control for my house for about a year and has been awesome! Very informative and respectful. Unfortunately, a roach issue came up in the kitchen upon the final stages of getting my new place, and he eliminated the issue completely in about 3/4 months. In the spring/summer, he eliminated an…
I’ve been working with Chance for nearly 2 years and couldn’t ask for a more helpful and informative tech. He’s constantly answering my questions and goes above and beyond with every service we have.
We have worked with Orkin for many years - we have great communications with our tech, Darrell. He knows our house and does an excellent job of addressing our needs (routine and special attention areas).
Good company
Technician was excellent and professional
Damon came out for our initial application and was very professional, knowledgeable, and kind.
Did a great job. Very accommodating.
Satisfied
Great customer service, My tech Chris does the best, they come out every time i call
We have been using Orkin for a few years now and Darrell is so responsive, professional and friendly. We appreciate and value him and the way he helps us take good care of our home!
Great service technician, Chance. He explained everything clearly and made sure I understood what to expect moving forward.
Excellent customer service. Josh is wonderful. I would highly recommend Orkin.
Greg is very professional and thorough. Always enjoy talking with him, is very personable and loves what he does.
Thorough, knowledgeable, and friendly
We love Eric! He goes above and beyond for us and always helps us!!
Christian has been the best. He is professional, knowledgeable, and does a great job. Anytime we experienced issues he has quickly resolved it.
Representative was very knowledgeable and explained everything he was going to do.
Always very heloful
Awesome! Awesome! Awesome!
Christian is the best! So professional and always takes his time to answer questions and problem solve. Thank you!!
The technician was very kind and pleasant..he knew what I needed and listened to everything I said..he was very professional
I am very happy with Cullin, his attention to detail that is given when spraying and cleaning the spiderwebs around our house and just taking care of the problems from bugs and other pest around in general. Thank you Cullin!!
Eric, the tech, is knowledgeable, friendly and professional along with the office staff. He is always on time and was efficient and is a good communicator..
Great service!
Took time to answer my questions, thoughtful, and does a good job!
I have been a customer for many years. The last two years I have had Eastern Yellow Jackets nesting in the ground. I'm glad that is also covered by Orkin.
Chance is the best!!
Service is always great. They are always on time and do a wonderful job.
Service was top notch. They treated all the windows and entry areas around the home. The tech was absolutely awesome.
Darrell is definitely an asset to this company! I hope you value him!
The Orkin folks are great! I have been working with them for nearly four years now (since 2015) and they made my old house in the country mouse free! Their representatives are personable and very professional. I definitely recommend their services! As an update 2020, I continue to use Orkin, and I continue to be…
Shelly is our Orkin person an she is very congenial at all times. With us and with our dogs.
John was amazing and so nice!
Our Orkin Tech is always clean, timely & investigates inside & out for any potential pest issues. I appreciate the explanation of different treatments for several types of pests. It is comforting coming into Fall to have our pest issues in control. We live in a rural area & I dont care for spiders or mice & voles.
Called Tuesday, they were here before 8 AM Wednesday. Technician was friendly and informative. Now been a customer for over a year and they continue to provide excellent service. Thanks Orkin. Update: New house and new Orkin crew but still the same great service. Had a vole problem, called Orkin and quickly the…
As always, Porter was on time and he takes good care of us , whether clover mites or wasps or voles!
The tech was very kind and professional
Nice guy , trying hard to help.
Joshua was great.
Friendly technician that is professional
Colten does a great job. He is always on time, friendly and thorough, asking if we have any concerns and addressing them appropriately. The Zionsville offic e is always helpful
I have been a customer of Orkin for many years and have aways been satisfied with their service and service personnel.
I think working with Orkin has been the best choice as a home owner in the last few years, it’s made keeping ants and mice out so easy!
Orkin is a quality service. I’ve had no problems whatsoever with bugs or rodents. I would highly recommend to anyone experiencing these problems because they’ll be gone by the next day!!
Great job! Quick and easy in/out, no problems routine job well done!
The technician was professional and answered all my questions during the visit.
Tech was knowledgeable and professional
The team at Orkin has been very helpful eliminating spiders, ants, wasps, yellow jackets, carpenter bees, and general pests around our house. The staff is friendly, knowledgeable, and pleasant to work with.
New tech was really great / very professional !!!
I have monthly service with Orkin for my home that is surrounded by woods. Orkin has been effective in managing insect and pest issues. They are responsive to specific requests. The technicians are very polite and helpful. I highly recommend Orkin.
Very impressed with this ORKIN team. They have gone above and beyond to make certain our ant problem is resolved. Highly recommend these guys.
Smooth call no issues
Very satisfied with Orkin Service.
Ben is always very thorough with every visit.
Great customer service & knowledgeable. Answered all questions and feel very comfortable
Orkan is a great company very professional does quality service
Joshua, was great to work with. He was incredibly thorough, listened to my questions and answered them so I knew what was happening. I would highly recommend Joshua
Service is awesome and my technician is the very best!!!!
Very good service
Technician would not let me see application. Used a clear gel. Left without giving me a receipt.
Orkin is awesome! Such a better experience than competitors Termin*
The same guy comes and he is GREAT always here when they say they will be here.
We cancelled our service online on 7/8/23 but you still came on 7/10/23.
Orkin has been a great value for our family. They spray several times a year and are willing to come between visits if we have concerns. Since using them, we have had no ants and spiders. I would recommend them to anyone with bug concerns. We appreciate how punctual they are and they always send a text or call when they are scheduled to come out.
Chad was timely, respectful and efficient.
He is prompt, professional, and explains what to expect after treatment and is excellent about squeezing us in for last minute extra services. We have experienced unexpected pests to make running my business a little difficult and he’s quick to act and effective with his solutions. We are so grateful for monthly services with our favorite service provider!
Prompt and efficient service.
Arrived on time. Very polite. No problems.
They’re very responsive. Best way to get problems solved. 10/10
Orkin’s service is always professional and well worth the cost. They’re very communicative and they’ve treated our property so well that we don’t have to have treatments inside anymore. Definitely recommend.
The serviceman was Kind, courteous, knowledgeable and efficient Thank you
Greg is the best and he is so reliable and hard working. I texted him another day that we had a pest and he came back to my house within 20 minutes to take care of it. I highly recommend you ask for him
Our tech is a professional as well as very personable. He is the reason why we continue to use Orkin.
Ben from Orkin was absolutely lovely and very professional and polite! This was my first experience with Orkin to help deal with some ants in my home, and if I have any further pest problems I will absolutely go to Orkin first. 10/10
The service provider is so professional, knowledgeable and friendly. He brings a smile to your face. Represents your company well. Also our home is well protected against insects. Never have had a problem.
Always ready to address problem areas.
Tech is very professional and detailed in his work.
Excellent job!
Great quality of service
Kind, efficient, effective!
My service tech Cade was professionally, kind and very helpful. He inspected all of my home and started treatment for our pest and bug issues. He answered all of my questions and helped arrange my service to best fit my home's needs. Only giving them 4 stars because the man at the call center who I first talked to…
Darrell is incredible at his job. My family and I have grown to look forward to his visits as he always brightens our day. Doesn’t hurt that he’s also great at his job!!! Highly recommend
Had bugs in living area of home. They came and started taking care of it within a week of calling. They asked all necessary questions to come up with a plan and they asked follow up questions at later appointments. They have treated my house 3 times and the amount of bugs I’ve seen has decreased by about 85%
Excellent service. I have had their services for several years and I’m very pleased.
I am very pleased with Orkin for giving me peace of mind in my home. All of their techs have gone out of the way for me.
The technician is always friendly and very helpful.
Was very professional and completed the task quickly.
Not the greatest experience. First, when I signed up, the representative told me the services the local branch would perform based on my needs. The first day the guy showed up, I told him what I wanted based on what the lady on the phone told me. He said that the call center people don't know what they're talking…
Cory was great!!
They provide a good range of pest control services. If I have any complaint, they don’t always arrive in the window they “promise” - last time 1/2 hour late, today 1/2 hour early.
I'm very happy with your service. Would recommend this company to others
Dave was wonderful! He communicated with me when he was running behind. Super friendly and knowledgeable. Educated me without feeling pressure to buy, buy, buy. Overall great company and employees.
Always kind, prompt, thourough, and willing to return if the bugs return!
Very friendly, on time, Thank you...I am so Happy Dan is back,Thank you so much!
The techs are always super nice and do a really good job. The issues I’ve been having seemed untreated until Orkin. It may seem kind of pricey in the long run, but I think it’s worth it. And they come out free of charge between services which is amazing!
The technician was professional! Thanks
Very professional and friendly experience. Orkin is the best we've had.
Great service and value. Our tech was super knowledgeable and friendly. Really listened and had some great suggestions. This service is totally worth it!
Great service!
Harry was great and helped us with our needs and answered our concerns. He was personable and the whole process was easy!
Professional, courteous, and thorough.
I felt that more spots in my house should have been sprayed. It was not explained what areas outside were being sprayed. After spraying the outside the technician left with no notice and did not check to see if I had any questions or concerns. Not even sure when the technician is scheduled to return. The right hand…
Great service! The technician was timely and professional. He explained the services thoroughly.
My kitchen was under siege by sugar ants, resistant to every other treatment I tried. It was awful. Orkin took care of them within two days!
My Orkin lady is the best, she even let my dog out while she sprayed.
They are professional and take care of all our pest control needs and concerns.
My service people have always been great!
Love the service
I love Orkin. Professional technicians and I haven't had ants since they started coming years ago!
No problems!
Professional, personable, informative
I really enjoyed talking to the tech that came out
Appreciate Darrell Burrus (no relation). He took my call when I discovered ants over the weekend and provided temporary solutions until he could personally work with the scheduler to come out on Monday. He then worked to contact me as to the availability and even squeezed me in sooner. He also told me to contact him…
Orkin’s service goes above just spraying. They have helped me with special circumstances.
The techs have always been very kind and professional when spraying.
Wonderful responsive and very courteous
On time , informative and very professional ! We have an appointment within 24 hours! Noah was awesome, friendly, professional and helpful!
I was So pleased with how professional he was and how he explained everything he was gonna do for us! Thank you so much Orkin!
Shelly is a very friendly, professional lady. Okin should be very proud of her. She always inquires if there are any problems and immediately solves them.
Technician was friendly, prompt and helpful. Showed me entry points of rodents.
Orkin (Zionsville) has been taking care of my dad's house for a few years. He does not use the computer, so am leaving a review on his behalf. Shelley is usually our technician and she is so great! Personable, always on time, pleasant, kind, thorough, loves our dog. We have not had one issue with the pest control…
I have been with Orkin for over 10 years now and we have been very pleased each and every time that they come out to my house. They are very professional and communicate very well. We saw some ants pop up and they were out the next morning to take care of the issue. Orkin is definitely a 5 out of 5 for our family.
The team was so responsive! They came out within hours, explained the process, got hold of an inspector regarding next steps. I am so pleased with the results.
Emily the tech is great. She is very detailed with the maintenance treatments.
I have used Orkin services for over 25 years, they have reliably maintained my homes pest free for all of that time. They are quick to respond when there is an issue that needs to be addressed in between scheduled treatments. The technicians are professional, courteous, and friendly. I highly recommend Orkin.
Orkin treated , ants gone
They need more communication between the people that come out and the ones that make spots, but I love them, it works well and Shelly is awesome and very personable. Thank u guys for what u do!!
The company was very prompt. He told me what he would be doing I paid him, he gave me my paperwork and he did the job, ended outside so he could leave without disturbing us.
Solid work! Gentleman showed up, addressed my concerns with me and got straight to work! Although the cost is a bit steep upfront, if you want that peace of mind…Orkin is the way!
Had 2 gentleman for 2 different services arrive earlier than expected (which was extremely convenient), they were thorough, worked together although at my home for different tasks (termite inspection vs pest control), they were extremely educational and friendly. Scheduling was easy and they were able to make it out…
Great service, very responsive.
Excellent service
The call was easy and we had used this company for several years in Michigan for ants, spiders and mosquitos so all I had to do was change our address! They came the same day I called.
The technician who represented Orkin was very polite and knowledgeable on how to handle our ant situation. I recommend Orkin!
David is an exceptional technician. He goes out of his way to give us the service that we need.
The Orkin Service Representative was very knowledgeable about the service and was very easy to work with.
Chance came out for our first service. He was very professional and made great recommendations. Thorough and timely.
Since I use Orkin I don’t have problems with bugs much anymore.
Got here in a timely fashion and worked hard. They were finished more quickly than I expected. Answered my question to the best of they’re ability. The only problem was the electrician was not here and I had no idea when to expect him to show up. I had the incapacitation of the craw space done and the dehumidifier needed to be wired up.
The person who came out was very helpful and knowledgeable and answered several important questions I had. Great service overall.
Darrell Burrus was professional, courteous, and along with providing great information as what was occurring at home. He also provided detailed information about my services, what to expect in the up coming, days, weeks and months. All around amazing detailed customer service and care, hands down. Darrell made my…
My Orkin man was very helpful! Very informative about what he was doing. You could see the knowledge and passion!! He was very kind and arrived on time! They did an awesome job!
Technician was thorough and informative.
Pleasure to do business with. Explained process and what to expect very well.
Our tech always takes care of whatever we need.
Prompt, explained the process
My tech is awesome! He has gone from a tech to a friend! We always talk while he is here treating my house and he does a fantastic job.
The employees do a good job keeping the insects out of the house.
Our Orkin Man, Chaz, is wonderful and always professional! He has such a great personality and we feel very comfortable with him in around our home. The service Orkin provides is impeccable! When we first moved into our home we had so many mosquitoes and spiders in our home, but after just the first service we could…
The technician is awesome. Knows his stuff.
Shelly is the best! Well worth the cost for peace of mind! She's very professional and informative. They will come back at any time if you have any issues or concerns. Highly recommend Orkin for any type of pest control.
Orkin is the best! I submitted an inquiry about a touch up service online, and they were able to come out the very next day. Their customer service is outstanding!
Dave is friendly, knowledgable, and efficient. Price is a bit high, but they get the job done.
Shelly our Rep is AMAZING!! She is always on time, polite, and takes care of our needs. She should be rewarded for her dedication to her customers.
Jason came did his job and left. He was very professional.
Tech was very awesome. He was kind and great customer service.
The inspector was very professional, nice and did a great job, his name was Brian. Today, Darrell came out and treated for carpenter bees. He was also prompt at the appointment , pleasant and professional! Both really knew what they were doing!! Fantastic company and worth the money!
Shelley was great as always. She gets the job done perfectly.
The technician, Russell, was great today. We are happy we chose to go with Orkin!
My technician was provided great customer service!
David was very thorough and professional. I was very happy with the service he provided
Huge relief! Daryl did a great job explaining everything. Very nice gentleman and great service.
E xcellent service
My Orkin agent reports promptly each session. My technician, Corey Schwarzenberger is professional, attentive, and thorough. He respects my home and treats it with respect. He asks me questions and explains his course of action for anything he does. I would recommend Orkin to anyone!
I really like their flexible scheduling and very friendly staff!
Shelly is awesome! She’s professional and kind. They call ahead of time. We had sugar ants when we hired them initially and they treated inside and out as well as putting special treatment down for the ants. They were gone within 48hrs. Haven’t had issues with any other creepy crawlies since!
Rita from Orkin came this morning and did the treatments inside and out. She has done a very good job. Jane Middlekauff
Good experience.
The technician called me before he arrived, and arrived within that time window, as well as worked quickly to address the problem while he was here. They have a 30 day guarantee so we will be looking for and to make sure none reappear, but so far so good.
This was our first treatment in this house. The technician was professional, knowledgeable, and very friendly. I'm very pleased with the service.
David is very professional yet friendly too. Service works well.
They Are always professional and very polite and I have been keeping up with social distancing in wearing their PPE
My Orkin technician is most professional, polite, and thorough. He asks about potential areas of need for service each time he comes. He did an awesome job getting rid of ants this summer!
Fantastic customer service. Emily is a top notch representative for Orkin. Highly recommend them, and her.
I have the same orkin man each time and that is helpful as he is comfortable with us and I am comfortable with him. He is professional, polite and understanding. He didn't mind me asking questions and I appreciate that.
Very friendly and easy to work with. A must have with the humidity and backing up to woods and a creek.
Always professional, on time and does a thorough job. Thank you
Quick response and knowledgeable staff. Removed pests quickly.
Orkin is always on time and always professional. They always ask how their treatment is working, and if there is anything they can do to make it better. My only complaint would be on the Termite inspection, they tried to upsell me on crawl space "improvements". Other than that, they're phenomenal.
Great folks to work with. Very professional. And take care of business.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 421 | $63–$126 |
| Ant extermination | 351 | $73–$214 |
| Spider extermination | 320 | $58–$136 |
| Rodent extermination | 245 | $76–$323 |
| Bug & insect extermination | 177 | $71–$136 |
| Hornet & wasp extermination | 158 | $76–$246 |
| Cockroach extermination | 127 | $79–$194 |
| Home inspection | 112 | $66–$156 |
