How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREOrkin
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 2,664 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for bug & insect extermination
Clear ✕All 179 Google reviews tagged “Bug & insect extermination” · showing 40
Chance is awesome. His professionalism and thoroughness of work is unmatched. Not to mention he is a pleasure to converse with. Our services consist of preventive maintenance and he has been great at keeping ahead of any seasonal issues. Highly recommended Orkin and if you get Chance, consider it a bonus!
Darrell is awesome! He’s very thorough, professional and personable.
Alisha with Orkin provides outstanding service. She goes above and beyond expectations to ensure customer satisfaction.
Darrell was great to work with
Darell was great!! We were still asleep when the doorbell rang. I opened the door and he quietly did our whole house, even though we were in fault of sleeping through our time!!! So thankful for the Orkin customer service!!
Darrell Burrus has been our service provider for 3+ years now and no one is better or more polite. Great service and highly recommend.
Darrell always does a great job with our quarterly service and Orkin allows us to have services between those regularly scheduled for any issues we have in between! Would highly recommend Darrell as he always has done well treating our home at two different addresses now!
Jordan has been doing pest control for my house for about a year and has been awesome! Very informative and respectful. Unfortunately, a roach issue came up in the kitchen upon the final stages of getting my new place, and he eliminated the issue completely in about 3/4 months. In the spring/summer, he eliminated an…
Shout out to Chance! He helped me with some pesky, aggressive barn swallows that kept trying to nest every year. Excellent service all around and always goes above and beyond
We have used them for years, and our regular technician, Jordan, is exceptional. He’s friendly, on time, and knows what he’s talking about—and I always have questions!
Will was at our house for a very frustrating yellow jacket infestation. He was very professional and helpful in giving me options. Thanks, Will!
Jordan does a great job for us regularly and seasonal mosquito service! I tried eliminating this from our regular expenses. The results without the service—nope. No thx. I’ll find fat to trim elsewhere
Daryl is wonderful always timely, friendly and thoroughly
We have worked with Orkin for many years - we have great communications with our tech, Darrell. He knows our house and does an excellent job of addressing our needs (routine and special attention areas).
Professional and courteous home service tech. Darrell is great! Professional and efficient
Damon came out for our initial application and was very professional, knowledgeable, and kind.
Arrived on time. Was familiar with situation for the call back. Very efficient and polite.
Did a great job. Very accommodating.
Harry was very informative and answered all my questions. I am satisfied with the service.
Always prompt and professional, Chance does a great job!!
Timely. All the services were fully explained. We have been satisfied for years.
The service I received from Orkin is always good service. Since I have been using their service I don’t have any complaints. The technician cares about your home with care, always covering his shoes when entering my house.
We have been using Orkin for a few years now and Darrell is so responsive, professional and friendly. We appreciate and value him and the way he helps us take good care of our home!
Great service technician, Chance. He explained everything clearly and made sure I understood what to expect moving forward.
Very personal and helpful technician
We love Eric! He goes above and beyond for us and always helps us!!
Tyler did an excellent job on our first application. Extremely professional, communicated well, and also went above and beyond! Glad we made the switch.
Christian has been the best. He is professional, knowledgeable, and does a great job. Anytime we experienced issues he has quickly resolved it.
My technician was super friendly, quick, and professional. He has serviced my home multiple times before and has always done a great job!
ORKIN has been very good to us. We have been working with Ben for over a year and he is super easy to communicate with and very thorough. Glad to have their help!!
I didn't give this business 5 stars because they cancelled an appt on the same day they were to come out to service my home.
Ben was my technician and was simply great! He kept me informed of what he was doing, educated me about my current issues, and also provided preventative things to do to keep my issues at minimum. So far so good and I’m a happy Orkin customer! Woo Hoo! Thanks so much Ben, you rock!
Christian was punctual and efficient. He gets 5 stars for sure!
Awesome! Awesome! Awesome!
Jordan was the employee who came to our home. He was professional and well informed. He patiently answered all of my questions while explaining exactly what he was going to do. He told me that I could contact him personally with any further questions. Orkin is fortunate to have such a dedicated employee.
Tyler was very pleasant, a great listener and very patient. He answered questions and explained things in detail. Great Job!
Christian is the best! So professional and always takes his time to answer questions and problem solve. Thank you!!
The employees are very professional and patient with our family via phone and when they come to our home
I am very happy with Cullin, his attention to detail that is given when spraying and cleaning the spiderwebs around our house and just taking care of the problems from bugs and other pest around in general. Thank you Cullin!!
Excellent service and very professional
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 421 | $63–$126 |
| Ant extermination | 351 | $76–$246 |
| Spider extermination | 320 | $58–$136 |
| Rodent extermination | 245 | $75–$323 |
| Bug & insect extermination | 177 | $71–$144 |
| Hornet & wasp extermination | 158 | $81–$246 |
| Cockroach extermination | 127 | $79–$196 |
| Home inspection | 112 | $68–$161 |