How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREOrkin
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 2,664 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for bug & insect extermination
Clear ✕All 179 Google reviews tagged “Bug & insect extermination”
Chance is awesome. His professionalism and thoroughness of work is unmatched. Not to mention he is a pleasure to converse with. Our services consist of preventive maintenance and he has been great at keeping ahead of any seasonal issues. Highly recommended Orkin and if you get Chance, consider it a bonus!
Darrell is awesome! He’s very thorough, professional and personable.
Alisha with Orkin provides outstanding service. She goes above and beyond expectations to ensure customer satisfaction.
Darrell was great to work with
Darell was great!! We were still asleep when the doorbell rang. I opened the door and he quietly did our whole house, even though we were in fault of sleeping through our time!!! So thankful for the Orkin customer service!!
Darrell Burrus has been our service provider for 3+ years now and no one is better or more polite. Great service and highly recommend.
Darrell always does a great job with our quarterly service and Orkin allows us to have services between those regularly scheduled for any issues we have in between! Would highly recommend Darrell as he always has done well treating our home at two different addresses now!
Jordan has been doing pest control for my house for about a year and has been awesome! Very informative and respectful. Unfortunately, a roach issue came up in the kitchen upon the final stages of getting my new place, and he eliminated the issue completely in about 3/4 months. In the spring/summer, he eliminated an…
Shout out to Chance! He helped me with some pesky, aggressive barn swallows that kept trying to nest every year. Excellent service all around and always goes above and beyond
We have used them for years, and our regular technician, Jordan, is exceptional. He’s friendly, on time, and knows what he’s talking about—and I always have questions!
Will was at our house for a very frustrating yellow jacket infestation. He was very professional and helpful in giving me options. Thanks, Will!
Jordan does a great job for us regularly and seasonal mosquito service! I tried eliminating this from our regular expenses. The results without the service—nope. No thx. I’ll find fat to trim elsewhere
Daryl is wonderful always timely, friendly and thoroughly
We have worked with Orkin for many years - we have great communications with our tech, Darrell. He knows our house and does an excellent job of addressing our needs (routine and special attention areas).
Professional and courteous home service tech. Darrell is great! Professional and efficient
Damon came out for our initial application and was very professional, knowledgeable, and kind.
Arrived on time. Was familiar with situation for the call back. Very efficient and polite.
Did a great job. Very accommodating.
Harry was very informative and answered all my questions. I am satisfied with the service.
Always prompt and professional, Chance does a great job!!
Timely. All the services were fully explained. We have been satisfied for years.
The service I received from Orkin is always good service. Since I have been using their service I don’t have any complaints. The technician cares about your home with care, always covering his shoes when entering my house.
We have been using Orkin for a few years now and Darrell is so responsive, professional and friendly. We appreciate and value him and the way he helps us take good care of our home!
Great service technician, Chance. He explained everything clearly and made sure I understood what to expect moving forward.
Very personal and helpful technician
We love Eric! He goes above and beyond for us and always helps us!!
Tyler did an excellent job on our first application. Extremely professional, communicated well, and also went above and beyond! Glad we made the switch.
Christian has been the best. He is professional, knowledgeable, and does a great job. Anytime we experienced issues he has quickly resolved it.
My technician was super friendly, quick, and professional. He has serviced my home multiple times before and has always done a great job!
ORKIN has been very good to us. We have been working with Ben for over a year and he is super easy to communicate with and very thorough. Glad to have their help!!
I didn't give this business 5 stars because they cancelled an appt on the same day they were to come out to service my home.
Ben was my technician and was simply great! He kept me informed of what he was doing, educated me about my current issues, and also provided preventative things to do to keep my issues at minimum. So far so good and I’m a happy Orkin customer! Woo Hoo! Thanks so much Ben, you rock!
Christian was punctual and efficient. He gets 5 stars for sure!
Awesome! Awesome! Awesome!
Jordan was the employee who came to our home. He was professional and well informed. He patiently answered all of my questions while explaining exactly what he was going to do. He told me that I could contact him personally with any further questions. Orkin is fortunate to have such a dedicated employee.
Tyler was very pleasant, a great listener and very patient. He answered questions and explained things in detail. Great Job!
Christian is the best! So professional and always takes his time to answer questions and problem solve. Thank you!!
The employees are very professional and patient with our family via phone and when they come to our home
I am very happy with Cullin, his attention to detail that is given when spraying and cleaning the spiderwebs around our house and just taking care of the problems from bugs and other pest around in general. Thank you Cullin!!
Excellent service and very professional
I’ve used Orkin for at least 20 years and they have always been responsive, on time and professional!
More fantastic service from Rob! He is amazing! I love that I have a designated Specialist that comes to my house. Thank you
Chance is the best!!
The Orkin folks are great! I have been working with them for nearly four years now (since 2015) and they made my old house in the country mouse free! Their representatives are personable and very professional. I definitely recommend their services! As an update 2020, I continue to use Orkin, and I continue to be…
Always thoroughly responsive to the needs of their customers.
Called Tuesday, they were here before 8 AM Wednesday. Technician was friendly and informative. Now been a customer for over a year and they continue to provide excellent service. Thanks Orkin. Update: New house and new Orkin crew but still the same great service. Had a vole problem, called Orkin and quickly the…
Excellent response and care.
Mr. Hebert is very professional my husband and I really enjoyed him. Please keep him on our schedule. We prefer Mr. Hebert only very friendly knows the business and gave Orkin great comments. He seems to enjoy his job. He won us over. We will always call Orkin for any problems we may have.
friendly courteous always answer any questions you have very professional they always explain what they're doing and why and take time to answer all of your questions.
Joshua was great.
Friendly technician that is professional
I have been a customer of Orkin for many years and have aways been satisfied with their service and service personnel.
Very professional and friendly. I have virtually no insect issues, and I live in a wooded area. So glad to have this regular quality service.
Great job! Quick and easy in/out, no problems routine job well done!
Harry was very professional and courteous. He worked with an organizational ability.
Always informative and tackles immediately any issues or bugs we are having
The technician did a great job. He was very courteous, thorough, and careful.
Tech was knowledgeable and professional
I am always reminded of my appointment and notified of when the technician is on the way. They are attentive when there are certain areas or issues/pests I want addressed in my home.
I was very satisfied with the service and felt confident that the gentleman would take care of my spider problem.
My experience with Orkin has always been top notch. Really appreciate the communication and promptness.
Excellent service. A job well done by quality people who care. Thank you.
Been an Orkin customer for a long time and I can always count on my technician, Josh, to go above and beyond for every service each month!! He answers my questions, listens and never hesitates to take that extra step in making sure to keep the spiders out! He is an extremely hard worker and does an amazing job for…
The team at Orkin has been very helpful eliminating spiders, ants, wasps, yellow jackets, carpenter bees, and general pests around our house. The staff is friendly, knowledgeable, and pleasant to work with.
Mice
Rob (Covers Noblesville) is very respectful and a great listener. He addresses my concerns and I trust him in my house.
Greg is the best! Even our dog loves him.
Great job! Polite technician… very professional.
Super easy to get signed up. The service agent was quick and incredibly nice!
I have monthly service with Orkin for my home that is surrounded by woods. Orkin has been effective in managing insect and pest issues. They are responsive to specific requests. The technicians are very polite and helpful. I highly recommend Orkin.
Bugs in our house have disappeared
The techs are always professional and personable.
Great customer service & knowledgeable. Answered all questions and feel very comfortable
They are wonderful.
Details and attention to specific needs are handled very well. This meets our expectations and what we are paying for. Thanks for service with a smile.
I was referred to Orkin by my boyfriend and the entire experience was amazing! The person I talked to on the customer service line when I called for a quote was extremely helpful and relatable, she shared her experience with me with Orkin products, and let me know I was in good hands. Then when my tech came, they…
Very good service
Orkin is awesome! Such a better experience than competitors Termin*
Don’t really know yet how well the service is. Only been a couple days so I will be able to see if everything is gone. Very friendly people professional
Customer service reps were very caring, professional, and good listeners. Tech was very thorough, skilled, professional, and nice. Great experience
Ben was so very helpful. I had issues arise (moles) that had not been on the scheduled plan and he was able to to help immediately!!
Orkin has been a great value for our family. They spray several times a year and are willing to come between visits if we have concerns. Since using them, we have had no ants and spiders. I would recommend them to anyone with bug concerns. We appreciate how punctual they are and they always send a text or call when they are scheduled to come out.
Chad was timely, respectful and efficient.
Everyone from the top down has been great to work with. My schedule can change and everyone has been extremely accommodating with scheduling. Chance is an amazing technician and I never spoken to anyone that wasn’t kind, knowledgeable and understanding. Highly recommended.
We do not have as many bugs as we use to but still have a lot of ants it seems like. The guy who does the treatment is a great guy he will answer any questions you might have very professional.
He is prompt, professional, and explains what to expect after treatment and is excellent about squeezing us in for last minute extra services. We have experienced unexpected pests to make running my business a little difficult and he’s quick to act and effective with his solutions. We are so grateful for monthly services with our favorite service provider!
The technician that comes to my house is very professional, polite, and thorough. He will also answer my questions and explain things to me. He is awesome and he represents your company very well!
Josh is a great guy. Very happy with his service. I would highly recommend him.
I have had very little bug sighting since I started using Orkin
Our tech is a professional as well as very personable. He is the reason why we continue to use Orkin.
Good service
Tech is very professional and detailed in his work.
Kind, efficient, effective!
My service tech Cade was professionally, kind and very helpful. He inspected all of my home and started treatment for our pest and bug issues. He answered all of my questions and helped arrange my service to best fit my home's needs. Only giving them 4 stars because the man at the call center who I first talked to…
Shelly was great! She went over and above and it is finally looking like I'll be rid of these critters soon.
I am happy with their service and the quality of their work.
Gentleman was very helpful, knowledgeable, friendly and very patiently answered all my questions. Above all, he was very, very thorough.
Technician did a great job!
Had bugs in living area of home. They came and started taking care of it within a week of calling. They asked all necessary questions to come up with a plan and they asked follow up questions at later appointments. They have treated my house 3 times and the amount of bugs I’ve seen has decreased by about 85%
Orkin demonstrates that quality is always the best value.
My new tech. was great and did a good job. (But I'm sad Shelly won't be coming anymore! (She is fantastic...)
I just wanna give Thanks to Josh he was very kinda explain every he was doing and was just awesome Thank you sooo much Josh
Was very professional and completed the task quickly.
The company showed up on time and did a good job.
Ordinary came out same day and took care of the gnat and fly infestation we were having inside and out. They started disappearing almost immediately. Daniel was very personable, professional, and very patient with my family and I on all our questions and concerns.
I'm very happy with your service. Would recommend this company to others
Always kind, prompt, thourough, and willing to return if the bugs return!
On time, professional, and effective
Technician was courteous, considerate and very competent. We have problems with fruit flies and he suggested spraying into the drains where we’ve seen these pests. We are grateful to find a solution.
The inspector and exterminator were both very nice and knowledgeable. Great customer service!
Shelly is always on time or early. She is very professional, but also very personable. We have worked with her for a several years now and today in particular she made sure my 2 year old son was safe before leaving after he walked out the front door on his own. Thank you Shelly for your professional and personal help!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 421 | $63–$126 |
| Ant extermination | 351 | $76–$246 |
| Spider extermination | 320 | $58–$136 |
| Rodent extermination | 245 | $75–$323 |
| Bug & insect extermination | 177 | $71–$144 |
| Hornet & wasp extermination | 158 | $81–$246 |
| Cockroach extermination | 127 | $79–$196 |
| Home inspection | 112 | $68–$161 |
