How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREOrkin
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 2,664 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 127 Google reviews tagged “Cockroach extermination” · showing 40
Jordan has been doing pest control for my house for about a year and has been awesome! Very informative and respectful. Unfortunately, a roach issue came up in the kitchen upon the final stages of getting my new place, and he eliminated the issue completely in about 3/4 months. In the spring/summer, he eliminated an…
Jordan has been reliable and helpful every single time he comes out.
Jordan is a 10/10! He’s great at communicating and explains every step so we know what’s going on and what’s being done this time! Great energy and our absolute favorite
No signs of termites. That’s good!
Tyler did an excellent job on our first application. Extremely professional, communicated well, and also went above and beyond! Glad we made the switch.
Have used this service and they are worth the money! Very professional and effective!!!
friendly courteous always answer any questions you have very professional they always explain what they're doing and why and take time to answer all of your questions.
The tech was very kind and professional
Chance is awesome.. very communicative and always makes sure to put his people first..
Very professional, explaining the process, and listening to concerns.
Friendly and got right to work
The technician was professional and answered all my questions during the visit.
My tech was prompt, efficient, knowledgeable, thorough and professional as well as polite. I would recommend to a friend.
Service is awesome and my technician is the very best!!!!
The same guy comes and he is GREAT always here when they say they will be here.
The technician that comes to my house is very professional, polite, and thorough. He will also answer my questions and explain things to me. He is awesome and he represents your company very well!
Josh is a great guy. Very happy with his service. I would highly recommend him.
Our tech is a professional as well as very personable. He is the reason why we continue to use Orkin.
Michelle was so kind and knowledgeable about the extermination. Felt better about my roach situation after they left.
My service tech Cade was professionally, kind and very helpful. He inspected all of my home and started treatment for our pest and bug issues. He answered all of my questions and helped arrange my service to best fit my home's needs. Only giving them 4 stars because the man at the call center who I first talked to…
Shelly was great! She went over and above and it is finally looking like I'll be rid of these critters soon.
Ongoing problems with roaches
Gentleman was very helpful, knowledgeable, friendly and very patiently answered all my questions. Above all, he was very, very thorough.
Had bugs in living area of home. They came and started taking care of it within a week of calling. They asked all necessary questions to come up with a plan and they asked follow up questions at later appointments. They have treated my house 3 times and the amount of bugs I’ve seen has decreased by about 85%
I just wanna give Thanks to Josh he was very kinda explain every he was doing and was just awesome Thank you sooo much Josh
Was very professional and completed the task quickly.
Awesome
Ryan was very transparent. Explained alot. Was very nice and respectful.
My exterminators name was Dan and he was very professional friendly and he answered all my questions as a professional he was just awesome and I very much look forward to seeing him at my next appointment
Fast scheduling, great customer service with tech and knowledgeable agent that setup my appointment. Good plan for year.. and best of all they come out in between visits if we notice any pests..(at no additional cost to me).. so far, very satisfied customer here
Darrell is a great guy. Super nice and showed up and got it done. Would recommend him and Orkin to anyone.
I’ve used Orkin for years. I sold my home and had them come make sure that it was bug free ( I feed live Dubia roaches to my lizards). Great service and people to work with. I highly recommend them!!
No problems!
Very well explained on what hey we’re goin to do!
Omg, this should be the blue print for customer service!!! Ms Wanda was amazing! And my exterminator was friendly and walked me through the whole process He was friendly professional!
Great service
Orkin’s service goes above just spraying. They have helped me with special circumstances.
It was amazing! I think they were in and out in maybe 30 minutes!
The techs have always been very kind and professional when spraying.
On time , informative and very professional ! We have an appointment within 24 hours! Noah was awesome, friendly, professional and helpful!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 421 | $63–$126 |
| Ant extermination | 351 | $76–$246 |
| Spider extermination | 320 | $58–$136 |
| Rodent extermination | 245 | $75–$323 |
| Bug & insect extermination | 177 | $71–$144 |
| Hornet & wasp extermination | 158 | $81–$246 |
| Cockroach extermination | 127 | $79–$196 |
| Home inspection | 112 | $68–$161 |