Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Orkin

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 2,664 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 80% of wildlife removal services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 78% of wildlife removal services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 86% of wildlife removal services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.423
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 175
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 423 Google reviews tagged “General pest inspection” · showing 20

codey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Darryl is incredibly thorough when he comes and is always very personable and kind. We look forward to having him service our home.

Paid $140–160Reasonable priceGeneral pest inspection
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Daryll is always amazing and friendly. We rarely have issues in between visits

Paid $60–80Reasonable priceGeneral pest inspection
Sabrina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Darrell consistently delivers excellent service. He is timely and pleasant and a true professional

Paid $100–120Reasonable priceGeneral pest inspection
Jacqueline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Darell was great!! We were still asleep when the doorbell rang. I opened the door and he quietly did our whole house, even though we were in fault of sleeping through our time!!! So thankful for the Orkin customer service!!

Paid $100–120Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Darrell Burrus has been our service provider for 3+ years now and no one is better or more polite. Great service and highly recommend.

Paid $60–80Great priceGeneral pest inspectionBug & insect extermination
Logan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Darrell always does a great job with our quarterly service and Orkin allows us to have services between those regularly scheduled for any issues we have in between! Would highly recommend Darrell as he always has done well treating our home at two different addresses now!

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Nikya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan has been doing pest control for my house for about a year and has been awesome! Very informative and respectful. Unfortunately, a roach issue came up in the kitchen upon the final stages of getting my new place, and he eliminated the issue completely in about 3/4 months. In the spring/summer, he eliminated an…

Paid $40–60Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
DETONXTED1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan has been reliable and helpful every single time he comes out.

Great priceHome inspectionGeneral pest inspectionCockroach extermination
Stuart1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Shout out to Chance! He helped me with some pesky, aggressive barn swallows that kept trying to nest every year. Excellent service all around and always goes above and beyond

Paid $140–160Great priceHome inspectionGeneral pest inspectionMosquito extermination
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Renee is wonderful each time she comes to my house to spray I enjoy her service each time.

General pest inspection
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been working with Chance for nearly 2 years and couldn’t ask for a more helpful and informative tech. He’s constantly answering my questions and goes above and beyond with every service we have.

Reasonable priceHome inspectionGeneral pest inspectionAnt extermination
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve used Orkin for 16 years. Our tech Darrell B. is the reason I’ve never switched . He is the best!

Reasonable priceGeneral pest inspection
Joanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan does a great job for us regularly and seasonal mosquito service! I tried eliminating this from our regular expenses. The results without the service—nope. No thx. I’ll find fat to trim elsewhere

Paid $80–100OverpricedGeneral pest inspectionMosquito exterminationBug & insect extermination
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Daryl is wonderful always timely, friendly and thoroughly

Bug & insect exterminationGeneral pest inspectionRodent extermination
Shelby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan is a 10/10! He’s great at communicating and explains every step so we know what’s going on and what’s being done this time! Great energy and our absolute favorite

Paid $40–60Great priceGeneral pest inspectionCockroach extermination
dennisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have worked with Orkin for many years - we have great communications with our tech, Darrell. He knows our house and does an excellent job of addressing our needs (routine and special attention areas).

Paid $80–100OverpricedGeneral pest inspectionBug & insect exterminationAnt extermination
Norm8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Professional and courteous home service tech. Darrell is great! Professional and efficient

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Britt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan is the most personable technician! Very friendly, and flexible. He has helped me adjust my Appointment timing for school pick up and is always so pleasant.

Reasonable priceGeneral pest inspection
Joel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan did a fantastic job with our pest control service. He was thorough, friendly, and professional from start to finish, taking the time to explain what he was doing and making sure everything was handled properly. Would definitely recommend him to anyone looking for reliable pest control.

Paid $60–80Great priceGeneral pest inspection
jorge5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good company

Paid $140–160Reasonable priceRodent exterminationGeneral pest inspectionAnt extermination

Show more general pest inspection reviews (403 more) →

Price

$113+7% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 69%Overpriced 7%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection421$63–$126
Ant extermination351$76–$246
Spider extermination320$58–$136
Rodent extermination245$75–$323
Bug & insect extermination177$71–$144
Hornet & wasp extermination158$81–$246
Cockroach extermination127$79–$196
Home inspection112$68–$161

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