How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREOrkin
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 2,664 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 423 Google reviews tagged “General pest inspection” · showing 60
Darryl is incredibly thorough when he comes and is always very personable and kind. We look forward to having him service our home.
Daryll is always amazing and friendly. We rarely have issues in between visits
Darrell consistently delivers excellent service. He is timely and pleasant and a true professional
Darell was great!! We were still asleep when the doorbell rang. I opened the door and he quietly did our whole house, even though we were in fault of sleeping through our time!!! So thankful for the Orkin customer service!!
Darrell Burrus has been our service provider for 3+ years now and no one is better or more polite. Great service and highly recommend.
Darrell always does a great job with our quarterly service and Orkin allows us to have services between those regularly scheduled for any issues we have in between! Would highly recommend Darrell as he always has done well treating our home at two different addresses now!
Jordan has been doing pest control for my house for about a year and has been awesome! Very informative and respectful. Unfortunately, a roach issue came up in the kitchen upon the final stages of getting my new place, and he eliminated the issue completely in about 3/4 months. In the spring/summer, he eliminated an…
Jordan has been reliable and helpful every single time he comes out.
Shout out to Chance! He helped me with some pesky, aggressive barn swallows that kept trying to nest every year. Excellent service all around and always goes above and beyond
Renee is wonderful each time she comes to my house to spray I enjoy her service each time.
I’ve been working with Chance for nearly 2 years and couldn’t ask for a more helpful and informative tech. He’s constantly answering my questions and goes above and beyond with every service we have.
We’ve used Orkin for 16 years. Our tech Darrell B. is the reason I’ve never switched . He is the best!
Jordan does a great job for us regularly and seasonal mosquito service! I tried eliminating this from our regular expenses. The results without the service—nope. No thx. I’ll find fat to trim elsewhere
Daryl is wonderful always timely, friendly and thoroughly
Jordan is a 10/10! He’s great at communicating and explains every step so we know what’s going on and what’s being done this time! Great energy and our absolute favorite
We have worked with Orkin for many years - we have great communications with our tech, Darrell. He knows our house and does an excellent job of addressing our needs (routine and special attention areas).
Professional and courteous home service tech. Darrell is great! Professional and efficient
Jordan is the most personable technician! Very friendly, and flexible. He has helped me adjust my Appointment timing for school pick up and is always so pleasant.
Jordan did a fantastic job with our pest control service. He was thorough, friendly, and professional from start to finish, taking the time to explain what he was doing and making sure everything was handled properly. Would definitely recommend him to anyone looking for reliable pest control.
Good company
Did a great job. Very accommodating.
My experience with Michael has been great to date. He is very knowledgeable and thorough and I appreciate that he does his job very well.
Harry was very informative and answered all my questions. I am satisfied with the service.
Always prompt and professional, Chance does a great job!!
Ben is great....efficient, friendly, polite
Timely. All the services were fully explained. We have been satisfied for years.
Great customer service, My tech Chris does the best, they come out every time i call
First visit was professional and went well.
Friendly and timely service. Ben is great to work with.
The service I received from Orkin is always good service. Since I have been using their service I don’t have any complaints. The technician cares about your home with care, always covering his shoes when entering my house.
Good job!
Really dissapointed with this place and I will never get services through them again they did a great job at getting rid of the roach problem for me but recently I had a gnat problem that could not be resolved they were just as bad as before they showed up to treat which is fine if you cant resolve this issue my…
Rita was extra careful to use her foot covers as soon as she came in the door. She went to work quickly to inspect the bait boxes and check for evidence of mice. She worked her way to the garage and continued to the outside work. She remembered my home layout and my dog after just 1 visit.
Great service technician, Chance. He explained everything clearly and made sure I understood what to expect moving forward.
Greg is very professional and thorough. Always enjoy talking with him, is very personable and loves what he does.
Would like to thank Darrell our technician who always goes above and beyond his service!! Always best service!!
Representative addressed all of my concerns and went over and beyond my expectations. Christian is a great person to have working with your organization.
Tyler came out today and did an amazing job very nice guy! Thanks Tyler with Orkin
Very personal and helpful technician
Thorough, knowledgeable, and friendly
We appreciate Chance & the customer service he provides. Also a huge plus we have had the same tech now for some time!
Orkin makes sure EVERYTHING is under control!
We love Eric! He goes above and beyond for us and always helps us!!
Taylor Thompson was our guy and he did an amazing job at securing our home against wolf spiders we had badly. He even swept the outside of all webs off the house. This company understands your needs and definitely your fears. They are respectful of your wishes as I didn't want sticky traps just incase, we don't have…
Tyler did an excellent job on our first application. Extremely professional, communicated well, and also went above and beyond! Glad we made the switch.
Christian has been the best. He is professional, knowledgeable, and does a great job. Anytime we experienced issues he has quickly resolved it.
Shelley always on time and does a great job. We had 1 mouse get in. Shelley spent some time looking for how it got in. So glad she is our technician.
My technician was super friendly, quick, and professional. He has serviced my home multiple times before and has always done a great job!
Ben did a great job inside and outside removing the hornets nest too
Always very heloful
Christian was punctual and efficient. He gets 5 stars for sure!
The technician that I have consistently is very knowledgeable about all of my issues And keeps me informed during and after visit if needed
Awesome! Awesome! Awesome!
Great work and efficient.
The employees are very professional and patient with our family via phone and when they come to our home
Orkin has been the pest control business that I have used for six years and will continue!
Ben is one of the nicest people I've met. Always on time and very professional. You're lucky to have him representing your company.
I’ve used Orkin for at least 20 years and they have always been responsive, on time and professional!
Always on time, professional and courteous.
Do really good work
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 421 | $63–$126 |
| Ant extermination | 351 | $76–$246 |
| Spider extermination | 320 | $58–$136 |
| Rodent extermination | 245 | $75–$323 |
| Bug & insect extermination | 177 | $71–$144 |
| Hornet & wasp extermination | 158 | $81–$246 |
| Cockroach extermination | 127 | $79–$196 |
| Home inspection | 112 | $68–$161 |
