How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREOrkin
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 2,664 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 423 Google reviews tagged “General pest inspection” · showing 160
Darryl is incredibly thorough when he comes and is always very personable and kind. We look forward to having him service our home.
Daryll is always amazing and friendly. We rarely have issues in between visits
Darrell consistently delivers excellent service. He is timely and pleasant and a true professional
Darell was great!! We were still asleep when the doorbell rang. I opened the door and he quietly did our whole house, even though we were in fault of sleeping through our time!!! So thankful for the Orkin customer service!!
Darrell Burrus has been our service provider for 3+ years now and no one is better or more polite. Great service and highly recommend.
Darrell always does a great job with our quarterly service and Orkin allows us to have services between those regularly scheduled for any issues we have in between! Would highly recommend Darrell as he always has done well treating our home at two different addresses now!
Jordan has been doing pest control for my house for about a year and has been awesome! Very informative and respectful. Unfortunately, a roach issue came up in the kitchen upon the final stages of getting my new place, and he eliminated the issue completely in about 3/4 months. In the spring/summer, he eliminated an…
Jordan has been reliable and helpful every single time he comes out.
Shout out to Chance! He helped me with some pesky, aggressive barn swallows that kept trying to nest every year. Excellent service all around and always goes above and beyond
Renee is wonderful each time she comes to my house to spray I enjoy her service each time.
I’ve been working with Chance for nearly 2 years and couldn’t ask for a more helpful and informative tech. He’s constantly answering my questions and goes above and beyond with every service we have.
We’ve used Orkin for 16 years. Our tech Darrell B. is the reason I’ve never switched . He is the best!
Jordan does a great job for us regularly and seasonal mosquito service! I tried eliminating this from our regular expenses. The results without the service—nope. No thx. I’ll find fat to trim elsewhere
Daryl is wonderful always timely, friendly and thoroughly
Jordan is a 10/10! He’s great at communicating and explains every step so we know what’s going on and what’s being done this time! Great energy and our absolute favorite
We have worked with Orkin for many years - we have great communications with our tech, Darrell. He knows our house and does an excellent job of addressing our needs (routine and special attention areas).
Professional and courteous home service tech. Darrell is great! Professional and efficient
Jordan is the most personable technician! Very friendly, and flexible. He has helped me adjust my Appointment timing for school pick up and is always so pleasant.
Jordan did a fantastic job with our pest control service. He was thorough, friendly, and professional from start to finish, taking the time to explain what he was doing and making sure everything was handled properly. Would definitely recommend him to anyone looking for reliable pest control.
Good company
Did a great job. Very accommodating.
My experience with Michael has been great to date. He is very knowledgeable and thorough and I appreciate that he does his job very well.
Harry was very informative and answered all my questions. I am satisfied with the service.
Always prompt and professional, Chance does a great job!!
Ben is great....efficient, friendly, polite
Timely. All the services were fully explained. We have been satisfied for years.
Great customer service, My tech Chris does the best, they come out every time i call
First visit was professional and went well.
Friendly and timely service. Ben is great to work with.
The service I received from Orkin is always good service. Since I have been using their service I don’t have any complaints. The technician cares about your home with care, always covering his shoes when entering my house.
Good job!
Really dissapointed with this place and I will never get services through them again they did a great job at getting rid of the roach problem for me but recently I had a gnat problem that could not be resolved they were just as bad as before they showed up to treat which is fine if you cant resolve this issue my…
Rita was extra careful to use her foot covers as soon as she came in the door. She went to work quickly to inspect the bait boxes and check for evidence of mice. She worked her way to the garage and continued to the outside work. She remembered my home layout and my dog after just 1 visit.
Great service technician, Chance. He explained everything clearly and made sure I understood what to expect moving forward.
Greg is very professional and thorough. Always enjoy talking with him, is very personable and loves what he does.
Would like to thank Darrell our technician who always goes above and beyond his service!! Always best service!!
Representative addressed all of my concerns and went over and beyond my expectations. Christian is a great person to have working with your organization.
Tyler came out today and did an amazing job very nice guy! Thanks Tyler with Orkin
Very personal and helpful technician
Thorough, knowledgeable, and friendly
We appreciate Chance & the customer service he provides. Also a huge plus we have had the same tech now for some time!
Orkin makes sure EVERYTHING is under control!
We love Eric! He goes above and beyond for us and always helps us!!
Taylor Thompson was our guy and he did an amazing job at securing our home against wolf spiders we had badly. He even swept the outside of all webs off the house. This company understands your needs and definitely your fears. They are respectful of your wishes as I didn't want sticky traps just incase, we don't have…
Tyler did an excellent job on our first application. Extremely professional, communicated well, and also went above and beyond! Glad we made the switch.
Christian has been the best. He is professional, knowledgeable, and does a great job. Anytime we experienced issues he has quickly resolved it.
Shelley always on time and does a great job. We had 1 mouse get in. Shelley spent some time looking for how it got in. So glad she is our technician.
My technician was super friendly, quick, and professional. He has serviced my home multiple times before and has always done a great job!
Ben did a great job inside and outside removing the hornets nest too
Always very heloful
Christian was punctual and efficient. He gets 5 stars for sure!
The technician that I have consistently is very knowledgeable about all of my issues And keeps me informed during and after visit if needed
Awesome! Awesome! Awesome!
Great work and efficient.
The employees are very professional and patient with our family via phone and when they come to our home
Orkin has been the pest control business that I have used for six years and will continue!
Ben is one of the nicest people I've met. Always on time and very professional. You're lucky to have him representing your company.
I’ve used Orkin for at least 20 years and they have always been responsive, on time and professional!
Always on time, professional and courteous.
Do really good work
Great service! Very courteous!
John is always great and so thorough
They showed up on time, very friendly & professional. Great service!
The young man was very thorough, professional, and respectful! The best that has ever serviced my property and that’s saying a lot because most of them have been good.
Service is always great. They are always on time and do a wonderful job.
Service was top notch. They treated all the windows and entry areas around the home. The tech was absolutely awesome.
Shelly is our Orkin person an she is very congenial at all times. With us and with our dogs.
Our Orkin Tech is always clean, timely & investigates inside & out for any potential pest issues. I appreciate the explanation of different treatments for several types of pests. It is comforting coming into Fall to have our pest issues in control. We live in a rural area & I dont care for spiders or mice & voles.
Always thoroughly responsive to the needs of their customers.
Called Tuesday, they were here before 8 AM Wednesday. Technician was friendly and informative. Now been a customer for over a year and they continue to provide excellent service. Thanks Orkin. Update: New house and new Orkin crew but still the same great service. Had a vole problem, called Orkin and quickly the…
Great service! On time, friendly, professional and efficient 👍🏼
Was polite and professional and easy to talk too.
Orkin is always professional and gets the work done correctly. They are easy to work with.
Joshua was great.
Most women splurge by having their nails done or getting a massage or coloring their hair - i splurge on Orkin so i don’t have to deal with anything creepy or crawly!
Friendly technician that is professional
Very professional young man listened to my concerns did a great job and did not rush made me feel secure
Always awesome service! The technician, Chance, is always very friendly and does a great job! He is great!
The person that came to my home was kind, thoughtful, friendly, professional and knowledgeable.
Orkin is a quality service. I’ve had no problems whatsoever with bugs or rodents. I would highly recommend to anyone experiencing these problems because they’ll be gone by the next day!!
Great job! Quick and easy in/out, no problems routine job well done!
I purchased a 1 story craftsman-style home in 1985. It was stick-built in 1926. An uninhabitable bargain. In the basement, two-thirds of the floor joists had been chewed up by termites. And the sill plate, and some tunnels up into the 2 x 4" walls. I was going to have to jack up the house 2", replace what little…
Harry was very professional and courteous. He worked with an organizational ability.
Friendly and got right to work
Orkin does a great job for us. They’re prompt and listen to any concerns we have.
The technician was professional and answered all my questions during the visit.
Always informative and tackles immediately any issues or bugs we are having
The technician did a great job. He was very courteous, thorough, and careful.
Tech was knowledgeable and professional
I am always reminded of my appointment and notified of when the technician is on the way. They are attentive when there are certain areas or issues/pests I want addressed in my home.
I was very satisfied with the service and felt confident that the gentleman would take care of my spider problem.
Pleasant and kind .
Orkin is the best… they guarantee their work they’re always on time and very courteous. They are also very knowledgeable. I appreciate the knowledge and the courtesy of the technicians. They are all fabulous. They are very attentive to any needs and requests!!!! I would not use any other than Orkin!❤️
Excellent service. A job well done by quality people who care. Thank you.
Chance does a great job for us!
The team at Orkin has been very helpful eliminating spiders, ants, wasps, yellow jackets, carpenter bees, and general pests around our house. The staff is friendly, knowledgeable, and pleasant to work with.
New tech was really great / very professional !!!
Rob (Covers Noblesville) is very respectful and a great listener. He addresses my concerns and I trust him in my house.
Super easy to get signed up. The service agent was quick and incredibly nice!
I have used this company for years now. They are always professional and friendly. Customer service is responsive and I have never had any issues. For reliable service, I highly recommend.
Ben is always very thorough with every visit.
Great customer service & knowledgeable. Answered all questions and feel very comfortable
They are wonderful.
Technician showed up unannounced for the second time. Did a thorough job pleased with him. Very disappointed we were not notified he was coming.
Professional
Orkan is a great company very professional does quality service
Ron was so nice and cheerful and knew his business.. He did a fantastic job! He gets an A++++++ Ron is a great asset for Orkin and a keeper. I worked HR and would hire him in a heartbeat!
Details and attention to specific needs are handled very well. This meets our expectations and what we are paying for. Thanks for service with a smile.
I was referred to Orkin by my boyfriend and the entire experience was amazing! The person I talked to on the customer service line when I called for a quote was extremely helpful and relatable, she shared her experience with me with Orkin products, and let me know I was in good hands. Then when my tech came, they…
Service is awesome and my technician is the very best!!!!
Very good service
Orkin is awesome! Such a better experience than competitors Termin*
Service always exceptional! Our technician is conscientious and thorough and always so friendly.
The same guy comes and he is GREAT always here when they say they will be here.
Customer service reps were very caring, professional, and good listeners. Tech was very thorough, skilled, professional, and nice. Great experience
Ben was so very helpful. I had issues arise (moles) that had not been on the scheduled plan and he was able to to help immediately!!
Orkin has been a great value for our family. They spray several times a year and are willing to come between visits if we have concerns. Since using them, we have had no ants and spiders. I would recommend them to anyone with bug concerns. We appreciate how punctual they are and they always send a text or call when they are scheduled to come out.
Everyone from the top down has been great to work with. My schedule can change and everyone has been extremely accommodating with scheduling. Chance is an amazing technician and I never spoken to anyone that wasn’t kind, knowledgeable and understanding. Highly recommended.
We do not have as many bugs as we use to but still have a lot of ants it seems like. The guy who does the treatment is a great guy he will answer any questions you might have very professional.
He is prompt, professional, and explains what to expect after treatment and is excellent about squeezing us in for last minute extra services. We have experienced unexpected pests to make running my business a little difficult and he’s quick to act and effective with his solutions. We are so grateful for monthly services with our favorite service provider!
The technician that comes to my house is very professional, polite, and thorough. He will also answer my questions and explain things to me. He is awesome and he represents your company very well!
Very concerned and polite
Always does a great job!
Arrived on time. Very polite. No problems.
The tech that came to our house was so nice. His name was Noah.
They’re very responsive. Best way to get problems solved. 10/10
Orkin does a great job of keeping our house ant and insect free.
Friendly and informative service provider!
Great service and friendly knowledgeable staff!
I had carpenter ants The Technician was very professional nice and respectful KEEPING ALL INSECTS AWAY GREAT JOB!!!’
The technician was outstanding - very professional and friendly. Talked me through the treatment (ant problem).
Excellent service. Excellent results.
Excellent service!
Orkin handles all my pest control issues in a timely and professional manner. Appointments are easy to schedule and mostly taken care of within one business day.
My Tech Carton Is A Sweetheart! Good Conversations Sports,Fun Things! He's The Best!!🙏❤️ Got Rid Of The Problem! Until Some One Moves Up Stairs!!🤣
Cade is a very professional, hard working, nice young man! Personable and very thorough!
He was more thorough than any other Okrin employee I have ever had. I will request him to serve this address every time. Excellent service
Dave was very polite, knowledgeable and on time. I appreciated him texting to let me know the time he’d arrive. Great customer service!
Wonderful. And Darrell Burrus is awesome to work with. Love him!
Great job!
Greg is the best and he is so reliable and hard working. I texted him another day that we had a pest and he came back to my house within 20 minutes to take care of it. I highly recommend you ask for him
Our tech is a professional as well as very personable. He is the reason why we continue to use Orkin.
Ben from Orkin was absolutely lovely and very professional and polite! This was my first experience with Orkin to help deal with some ants in my home, and if I have any further pest problems I will absolutely go to Orkin first. 10/10
The service providers are always so respectful, helpful, informative, and friendly. The job is always done to completion with excellence.
Tech explained everything and answered all my questions. He wasn’t in a rushing
Michelle was so kind and knowledgeable about the extermination. Felt better about my roach situation after they left.
Friendly, knowledgeable team
Tech is very professional and detailed in his work.
Excellent job!
Kind, efficient, effective!
My service tech Cade was professionally, kind and very helpful. He inspected all of my home and started treatment for our pest and bug issues. He answered all of my questions and helped arrange my service to best fit my home's needs. Only giving them 4 stars because the man at the call center who I first talked to…
Technician was very courteous and efficient
Very friendly service and I love they use products that aren’t harmful to our cats and dogs.
The guy was professional and thorough. I felt like I got my money's worth and confident of the procedures. I would definitely recommend. He was also very knowledgeable of my situation. Thanks Orkin
Gentleman was very helpful, knowledgeable, friendly and very patiently answered all my questions. Above all, he was very, very thorough.
Great guy. Knowledgeable. Respectful. Thorough.
Great service thanks
Chad was kind, helpful and clear communication with me on the plan and expectations.
Showed up right on time. Same day appointment was available. He was very knowledgeable and took the time to throughly look at and address my concerns.
Happy with your service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 421 | $63–$126 |
| Ant extermination | 351 | $76–$246 |
| Spider extermination | 320 | $58–$136 |
| Rodent extermination | 245 | $75–$323 |
| Bug & insect extermination | 177 | $71–$144 |
| Hornet & wasp extermination | 158 | $81–$246 |
| Cockroach extermination | 127 | $79–$196 |
| Home inspection | 112 | $68–$161 |