Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Orkin

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 2,664 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 80% of wildlife removal services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 78% of wildlife removal services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 86% of wildlife removal services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.105
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$106
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 129
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 105 Google reviews tagged “Mosquito extermination” · showing 40

Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Darrell is awesome! He’s very thorough, professional and personable.

Reasonable priceMosquito exterminationBug & insect extermination
Jacqueline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Darell was great!! We were still asleep when the doorbell rang. I opened the door and he quietly did our whole house, even though we were in fault of sleeping through our time!!! So thankful for the Orkin customer service!!

Paid $100–120Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Stuart1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Shout out to Chance! He helped me with some pesky, aggressive barn swallows that kept trying to nest every year. Excellent service all around and always goes above and beyond

Paid $140–160Great priceHome inspectionGeneral pest inspectionMosquito extermination
Joanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan does a great job for us regularly and seasonal mosquito service! I tried eliminating this from our regular expenses. The results without the service—nope. No thx. I’ll find fat to trim elsewhere

Paid $80–100OverpricedGeneral pest inspectionMosquito exterminationBug & insect extermination
Bonna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Christian and Dustin was very nice and professional. They provided mosquito prevention service today.

Paid $80–100Reasonable priceMosquito extermination
Daphne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

My experience with Michael has been great to date. He is very knowledgeable and thorough and I appreciate that he does his job very well.

Paid $200+Not sureGeneral pest inspectionMosquito extermination
KortniLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great service technician, Chance. He explained everything clearly and made sure I understood what to expect moving forward.

General pest inspectionMosquito exterminationBug & insect extermination+ Quality+ Professionalism+ Value
Jamie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We love Eric! He goes above and beyond for us and always helps us!!

Reasonable priceAnt exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
ThomasLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

ORKIN has been very good to us. We have been working with Ben for over a year and he is super easy to communicate with and very thorough. Glad to have their help!!

Great priceSpider exterminationMosquito exterminationBee extermination
Chahrzad9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service and very professional

Great priceMosquito exterminationBug & insect extermination
BethLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our Orkin Representative is always punctual, cordial & does great work. Highly recommend!

Hornet & wasp exterminationTermite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Cory7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service!

Spider exterminationMosquito exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Kristi13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Shelly is our Orkin person an she is very congenial at all times. With us and with our dogs.

Rodent exterminationGeneral pest inspectionMosquito extermination+ Responsiveness+ Quality+ Professionalism
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Colten does a great job. He is always on time, friendly and thorough, asking if we have any concerns and addressing them appropriately. The Zionsville offic e is always helpful

Ant exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Orkin is a quality service. I’ve had no problems whatsoever with bugs or rodents. I would highly recommend to anyone experiencing these problems because they’ll be gone by the next day!!

Ant exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very satisfied with Orkin Service.

Ant exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
Racelder8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Details and attention to specific needs are handled very well. This meets our expectations and what we are paying for. Thanks for service with a smile.

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Service is awesome and my technician is the very best!!!!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Matt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin is awesome! Such a better experience than competitors Termin*

Ant exterminationBug & insect exterminationFlea & mite extermination+ Professionalism
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Chase is very good

Mosquito extermination+ Professionalism
KassieLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin has been a great value for our family. They spray several times a year and are willing to come between visits if we have concerns. Since using them, we have had no ants and spiders. I would recommend them to anyone with bug concerns. We appreciate how punctual they are and they always send a text or call when they are scheduled to come out.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Nathanial1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone from the top down has been great to work with. My schedule can change and everyone has been extremely accommodating with scheduling. Chance is an amazing technician and I never spoken to anyone that wasn’t kind, knowledgeable and understanding. Highly recommended.

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
jo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Prompt and efficient service.

Ant exterminationMosquito extermination+ Punctuality+ Professionalism+ Value
Charlotte10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The technician that comes to my house is very professional, polite, and thorough. He will also answer my questions and explain things to me. He is awesome and he represents your company very well!

Bed bug exterminationBug & insect exterminationCockroach extermination
HeatherLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always does a great job!

Mosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
HieuLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They’re very responsive. Best way to get problems solved. 10/10

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
gregory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

I have had very little bug sighting since I started using Orkin

Bug & insect exterminationMosquito exterminationService not listed+ Responsiveness+ Quality+ Value
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave, the technician was friendly and very polite. Bobby the representative I spoke with to set up service was very informative and friendly as well! Thank you, Orkin!

Mosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Charles10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our tech is a professional as well as very personable. He is the reason why we continue to use Orkin.

Ant exterminationBug & insect exterminationCockroach extermination
Ronald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tech is very professional and detailed in his work.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Jill12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Our tech Shelly is the best. She deserves a promotion for her outstanding committment to customer service! Very pleased!

Mosquito extermination+ Value
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My new tech. was great and did a good job. (But I'm sad Shelly won't be coming anymore! (She is fantastic...)

Bug & insect exterminationMosquito extermination+ Quality+ Professionalism
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Was very professional and completed the task quickly.

Ant exterminationBee exterminationBug & insect extermination
Jordan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Orkin is the PLACE! Customer service rep to get the account started was amazing and extremely knowledgeable. They had a tech out the SAME DAY. The tech was very friendly and did a great job making sure he hit all the spots. Was very patient with us while we moved animals around while he was spraying. So much better than horrible Terminix.

Mosquito exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Teresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very friendly, on time, Thank you...I am so Happy Dan is back,Thank you so much!

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
BoogieTheGamer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Worth every dime

Flea & mite exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
james5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Will use them again

Flea & mite exterminationMosquito exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Kristy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

My Orkin lady is the best, she even let my dog out while she sprayed.

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Priscilla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Very well explained on what hey we’re goin to do!

Cockroach exterminationMosquito exterminationRodent extermination
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Out technician, Greg, was very knowledgeable and helpful?

Mosquito exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more mosquito extermination reviews (65 more) →

Price

$113+7% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 69%Overpriced 7%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection421$63–$126
Ant extermination351$76–$246
Spider extermination320$58–$136
Rodent extermination245$75–$323
Bug & insect extermination177$71–$144
Hornet & wasp extermination158$81–$246
Cockroach extermination127$79–$196
Home inspection112$68–$161

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