How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREOrkin
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 2,664 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for rodent extermination
Clear ✕All 246 Google reviews tagged “Rodent extermination” · showing 220
Darrel Burris has been amazing for several years
Daryl is wonderful always timely, friendly and thoroughly
Darrell is my service provider
Professional and courteous home service tech. Darrell is great! Professional and efficient
Good company
We had evidence of mice in our attic. From the first call, they conveyed knowledge and experience. They had an appointment the same day, came out and applied a treatment, and set up a plan for us. Our inspector, Noah Phillips did a great job. He was extremely professional and thorough.
Ben is great....efficient, friendly, polite
Great customer service, My tech Chris does the best, they come out every time i call
Very nice gentleman came and inspected my house. He was very thorough and kind.
Horrible. Signed me up for a "service contract" then neglected to do much more than put out a few traps. Literally did an "inspection" a week later after they got me to sign up. That inspection held the real Easter egg in it. 7K to really fix the problem. I wanted a call back from a manager about the initial…
Jordan is heaven sent. We appreciate his expertise and knowledge. Most of all he is very attentive and kind. Parking got it right with Jordan. Thank you.
Christian was great! he was very attentive, informative and quick.
Thorough, knowledgeable, and friendly
I didn't give this business 5 stars because they cancelled an appt on the same day they were to come out to service my home.
Always very heloful
The employees are very professional and patient with our family via phone and when they come to our home
The technician was very kind and pleasant..he knew what I needed and listened to everything I said..he was very professional
Ben is always punctual and friendly and does a great job.
Very professional and got the job done 🤗
Do really good work
Been using Orkin for a long time. David does an excellent service. Thanks orkin
Greg is one of the best in home service techs we’ve ever had. We currently have a squirrel in the attic issue and he was very thorough in explaining his extermination strategy. He’s been equally helpful in other service calls such as eliminating a large wasp nest. I highly recommend Orkin and Greg!
Chance is the best!!
They showed up on time, very friendly & professional. Great service!
Service is always great. They are always on time and do a wonderful job.
Service was top notch. They treated all the windows and entry areas around the home. The tech was absolutely awesome.
The Orkin folks are great! I have been working with them for nearly four years now (since 2015) and they made my old house in the country mouse free! Their representatives are personable and very professional. I definitely recommend their services! As an update 2020, I continue to use Orkin, and I continue to be…
Shelly is our Orkin person an she is very congenial at all times. With us and with our dogs.
Our Orkin Tech is always clean, timely & investigates inside & out for any potential pest issues. I appreciate the explanation of different treatments for several types of pests. It is comforting coming into Fall to have our pest issues in control. We live in a rural area & I dont care for spiders or mice & voles.
Called Tuesday, they were here before 8 AM Wednesday. Technician was friendly and informative. Now been a customer for over a year and they continue to provide excellent service. Thanks Orkin. Update: New house and new Orkin crew but still the same great service. Had a vole problem, called Orkin and quickly the…
Technician is friendly, professional. Work was done in appropriate time frame.
Ben is fantastic. He is thorough and professional.
The Orkin worker was very polite and very thorough. Took his time and was very attentive.
Great service
Friendly technician that is professional
Friendly fast and efficient
I have been a customer of Orkin for many years and have aways been satisfied with their service and service personnel.
Always awesome service! The technician, Chance, is always very friendly and does a great job! He is great!
I think working with Orkin has been the best choice as a home owner in the last few years, it’s made keeping ants and mice out so easy!
the service man was so nice to wait for me today as I was very late to show up to my home! They have been very thorough and prompt.
Orkin is a quality service. I’ve had no problems whatsoever with bugs or rodents. I would highly recommend to anyone experiencing these problems because they’ll be gone by the next day!!
Great job! Quick and easy in/out, no problems routine job well done!
Great service. I’m very satisfied. Thank you so much!
Friendly and got right to work
Detailed inspection; explained everything well.. Know what to anticipate on next appointment …
The technician did a great job. He was very courteous, thorough, and careful.
I had to remind him to check my garage
The young man applying the pest control application was very informative and explained everything he did a why. It gave me a since of relief that my pest problems will be resolved.
Very knowledgeable
New tech was really great / very professional !!!
Rob (Covers Noblesville) is very respectful and a great listener. He addresses my concerns and I trust him in my house.
First time using orkin and it was a great experience! Can’t say enough about our tech. So knowledgeable, and very trustworthy. It’s really hard to find good service like this these days. Definitely recommend Orkin.
I have monthly service with Orkin for my home that is surrounded by woods. Orkin has been effective in managing insect and pest issues. They are responsive to specific requests. The technicians are very polite and helpful. I highly recommend Orkin.
I have used this company for years now. They are always professional and friendly. Customer service is responsive and I have never had any issues. For reliable service, I highly recommend.
Very polite and explained what to expect .
Orkan is a great company very professional does quality service
Matt is always personable and thorough.
I was referred to Orkin by my boyfriend and the entire experience was amazing! The person I talked to on the customer service line when I called for a quote was extremely helpful and relatable, she shared her experience with me with Orkin products, and let me know I was in good hands. Then when my tech came, they…
Service is awesome and my technician is the very best!!!!
Very good service
Disappointed
Ben was so very helpful. I had issues arise (moles) that had not been on the scheduled plan and he was able to to help immediately!!
Orkin handles all my pest control issues in a timely and professional manner. Appointments are easy to schedule and mostly taken care of within one business day.
Greg was very professional. And knowledgeable. Great personality.
My Tech Carton Is A Sweetheart! Good Conversations Sports,Fun Things! He's The Best!!🙏❤️ Got Rid Of The Problem! Until Some One Moves Up Stairs!!🤣
He was more thorough than any other Okrin employee I have ever had. I will request him to serve this address every time. Excellent service
Tech explained everything and answered all my questions. He wasn’t in a rushing
Always ready to address problem areas.
Tech was very knowledgeable. Great experience.
Excellent job!
Very professional and was able to reschedule easily when the original appointment wasn’t convenient.
My service tech Cade was professionally, kind and very helpful. He inspected all of my home and started treatment for our pest and bug issues. He answered all of my questions and helped arrange my service to best fit my home's needs. Only giving them 4 stars because the man at the call center who I first talked to…
On time , courteous, professional service. Gave me peace of mind knowing they were on top of the problem
Gentleman was very helpful, knowledgeable, friendly and very patiently answered all my questions. Above all, he was very, very thorough.
Great guy. Knowledgeable. Respectful. Thorough.
Chad was kind, helpful and clear communication with me on the plan and expectations.
The technician was very professional and courteous today. He is an example of the quality of your company and his commitment to providing good customer service.
Very polite and informative. Pleased with the service
The technician is always friendly and very helpful.
I just wanna give Thanks to Josh he was very kinda explain every he was doing and was just awesome Thank you sooo much Josh
Was very professional and completed the task quickly.
Contacted Orkin after hearing critters in the attic of our detached garage and in our crawl space (mice). The representative that made the appt was great and got someone to come out the next day. Also, Shelly, our technician, was GREAT. On time, thorough, professional, answered all questions and went above and beyond and exceeded our expectations.
Came the next day after I called and quickly identified the problem!
Not the greatest experience. First, when I signed up, the representative told me the services the local branch would perform based on my needs. The first day the guy showed up, I told him what I wanted based on what the lady on the phone told me. He said that the call center people don't know what they're talking…
Cory was great!!
They provide a good range of pest control services. If I have any complaint, they don’t always arrive in the window they “promise” - last time 1/2 hour late, today 1/2 hour early.
Nate was very professional and courteous., he addressed my concerns and explained the next steps. I would highly recommend Orkin.
Technician was courteous, considerate and very competent. We have problems with fruit flies and he suggested spraying into the drains where we’ve seen these pests. We are grateful to find a solution.
Worth every dime
They are professional and take care of all our pest control needs and concerns.
My service people have always been great!
Great work, always professional and enjoyable
Love the service
Darryl was great! He was friendly and professional and explained everything really well.
Professional, personable, informative
He did a great job listening to my concerns and checking all the areas I asked him to.
Very well explained on what hey we’re goin to do!
Ben is very thorough
The techs have always been very kind and professional when spraying.
My tech Harry was amazing. 10/10. He was professional, kind, courteous, and provided excellent service. He was even great around our two crazy dogs!
Very professional , explain everything that was going on and May a plan that helped to get rid of our pest.
Technician was friendly, prompt and helpful. Showed me entry points of rodents.
Excellent technician. Very imformative and did a great job.
Emily the tech is great. She is very detailed with the maintenance treatments.
Chance came out for our first service. He was very professional and made great recommendations. Thorough and timely.
My tech is awesome! He has gone from a tech to a friend! We always talk while he is here treating my house and he does a fantastic job.
The employees do a good job keeping the insects out of the house.
I called the same day and they came out and did exactly what was needed. i highly recommend them
The technician was friendly and answered any question I had. They plugged holes and laid down multiple traps. My only issue was that my initially scheduled appointment was for Friday but I got a erroneous text saying the appointment was for the following Tuesday. Naturally I was confused so I called Orkin to…
Dave is friendly, knowledgable, and efficient. Price is a bit high, but they get the job done.
Shelly our Rep is AMAZING!! She is always on time, polite, and takes care of our needs. She should be rewarded for her dedication to her customers.
Jason came did his job and left. He was very professional.
The representatives have been very professional. They were knowledgeable and offered sound recommendations for treatment. As a result of their treatment, I have no sign of rodent activity in my home. I am so pleased.
I like that my Orkin guy is professional and listens to any problems I may have. Thank you for the service.
The technician came on time, wore a mask without being asked, and kept socially distanced. He was very personable and knowledgeable. He did a great job getting things set so that the mice can’t get in.
E xcellent service
Dave Alkire was a pleasure doing business with. Very professional and informative
My Orkin agent reports promptly each session. My technician, Corey Schwarzenberger is professional, attentive, and thorough. He respects my home and treats it with respect. He asks me questions and explains his course of action for anything he does. I would recommend Orkin to anyone!
Chance was prompt and knowledgeable. He did not hesitate to give information and he knew exactly what to do. Felt cool about him coming into my home. No worries with him. He even came back to spray for my mosquitos. Great dude keep him. Thanks Orkin
This was our first treatment in this house. The technician was professional, knowledgeable, and very friendly. I'm very pleased with the service.
The guy was nice but he didn’t check any other place. He just concluded the mice came in through the garage and the solution was not to keep them out of my house but to confine any mice to the garage. I could have used another service who told me upfront they would tell me what the problem was and prouder solutions…
Very friendly and easy to work with. A must have with the humidity and backing up to woods and a creek.
Always professional, on time and does a thorough job. Thank you
Orkin is always on time and always professional. They always ask how their treatment is working, and if there is anything they can do to make it better. My only complaint would be on the Termite inspection, they tried to upsell me on crawl space "improvements". Other than that, they're phenomenal.
Great folks to work with. Very professional. And take care of business.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 421 | $63–$126 |
| Ant extermination | 351 | $76–$246 |
| Spider extermination | 320 | $58–$136 |
| Rodent extermination | 245 | $75–$323 |
| Bug & insect extermination | 177 | $71–$144 |
| Hornet & wasp extermination | 158 | $81–$246 |
| Cockroach extermination | 127 | $79–$196 |
| Home inspection | 112 | $68–$161 |
