How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREOrkin
Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 2,664 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for spider extermination
Clear ✕All 322 Google reviews tagged “Spider extermination” · showing 260
Chance is awesome. His professionalism and thoroughness of work is unmatched. Not to mention he is a pleasure to converse with. Our services consist of preventive maintenance and he has been great at keeping ahead of any seasonal issues. Highly recommended Orkin and if you get Chance, consider it a bonus!
Darrell always does a great job with our quarterly service and Orkin allows us to have services between those regularly scheduled for any issues we have in between! Would highly recommend Darrell as he always has done well treating our home at two different addresses now!
Daryl is wonderful always timely, friendly and thoroughly
Professional and courteous home service tech. Darrell is great! Professional and efficient
Did a great job. Very accommodating.
Always prompt and professional, Chance does a great job!!
Ben is great....efficient, friendly, polite
Timely. All the services were fully explained. We have been satisfied for years.
Satisfied
We have been using Orkin for a few years now and Darrell is so responsive, professional and friendly. We appreciate and value him and the way he helps us take good care of our home!
Would like to thank Darrell our technician who always goes above and beyond his service!! Always best service!!
Had a great experience with Orkin
Representative addressed all of my concerns and went over and beyond my expectations. Christian is a great person to have working with your organization.
We love Eric! He goes above and beyond for us and always helps us!!
Taylor Thompson was our guy and he did an amazing job at securing our home against wolf spiders we had badly. He even swept the outside of all webs off the house. This company understands your needs and definitely your fears. They are respectful of your wishes as I didn't want sticky traps just incase, we don't have…
Tyler did an excellent job on our first application. Extremely professional, communicated well, and also went above and beyond! Glad we made the switch.
Christian has been the best. He is professional, knowledgeable, and does a great job. Anytime we experienced issues he has quickly resolved it.
My technician was super friendly, quick, and professional. He has serviced my home multiple times before and has always done a great job!
ORKIN has been very good to us. We have been working with Ben for over a year and he is super easy to communicate with and very thorough. Glad to have their help!!
Ben did a great job inside and outside removing the hornets nest too
I am very happy with Cullin, his attention to detail that is given when spraying and cleaning the spiderwebs around our house and just taking care of the problems from bugs and other pest around in general. Thank you Cullin!!
I contacted Orkin, and an appointment was scheduled a couple of days later. Thanks to Chance P. for taking care of our spider problem. We highly recommend Orkin.
Ben is one of the nicest people I've met. Always on time and very professional. You're lucky to have him representing your company.
Our Orkin Representative is always punctual, cordial & does great work. Highly recommend!
Great service!
Greg is always professional, and does a very thorough job Josh was curtious and efficient today.
Took time to answer my questions, thoughtful, and does a good job!
Do really good work
Great service! Very courteous!
I have been a customer for many years. The last two years I have had Eastern Yellow Jackets nesting in the ground. I'm glad that is also covered by Orkin.
Service was top notch. They treated all the windows and entry areas around the home. The tech was absolutely awesome.
John was amazing and so nice!
Called Tuesday, they were here before 8 AM Wednesday. Technician was friendly and informative. Now been a customer for over a year and they continue to provide excellent service. Thanks Orkin. Update: New house and new Orkin crew but still the same great service. Had a vole problem, called Orkin and quickly the…
Technician is friendly, professional. Work was done in appropriate time frame.
Ben is fantastic. He is thorough and professional.
Orkin is always professional and gets the work done correctly. They are easy to work with.
Good morning orkin this the guy was late my appointment time was 8am-10am he got there ten minutes after. It just mess my whole day up they should call and say am running a little bit late
Friendly technician that is professional
I have been a customer of Orkin for many years and have aways been satisfied with their service and service personnel.
Always awesome service! The technician, Chance, is always very friendly and does a great job! He is great!
Orkin is a quality service. I’ve had no problems whatsoever with bugs or rodents. I would highly recommend to anyone experiencing these problems because they’ll be gone by the next day!!
Great job! Quick and easy in/out, no problems routine job well done!
The technician did a great job. He was very courteous, thorough, and careful.
Tech was knowledgeable and professional
Orkin is the best… they guarantee their work they’re always on time and very courteous. They are also very knowledgeable. I appreciate the knowledge and the courtesy of the technicians. They are all fabulous. They are very attentive to any needs and requests!!!! I would not use any other than Orkin!❤️
Chance does a great job for us!
The team at Orkin has been very helpful eliminating spiders, ants, wasps, yellow jackets, carpenter bees, and general pests around our house. The staff is friendly, knowledgeable, and pleasant to work with.
New tech was really great / very professional !!!
Rob (Covers Noblesville) is very respectful and a great listener. He addresses my concerns and I trust him in my house.
Super easy to get signed up. The service agent was quick and incredibly nice!
I have monthly service with Orkin for my home that is surrounded by woods. Orkin has been effective in managing insect and pest issues. They are responsive to specific requests. The technicians are very polite and helpful. I highly recommend Orkin.
The techs are always professional and personable.
Technician showed up unannounced for the second time. Did a thorough job pleased with him. Very disappointed we were not notified he was coming.
Orkan is a great company very professional does quality service
Details and attention to specific needs are handled very well. This meets our expectations and what we are paying for. Thanks for service with a smile.
Service is awesome and my technician is the very best!!!!
Orkin is awesome! Such a better experience than competitors Termin*
Don’t really know yet how well the service is. Only been a couple days so I will be able to see if everything is gone. Very friendly people professional
The same guy comes and he is GREAT always here when they say they will be here.
Ben was so very helpful. I had issues arise (moles) that had not been on the scheduled plan and he was able to to help immediately!!
Orkin has been a great value for our family. They spray several times a year and are willing to come between visits if we have concerns. Since using them, we have had no ants and spiders. I would recommend them to anyone with bug concerns. We appreciate how punctual they are and they always send a text or call when they are scheduled to come out.
Everyone from the top down has been great to work with. My schedule can change and everyone has been extremely accommodating with scheduling. Chance is an amazing technician and I never spoken to anyone that wasn’t kind, knowledgeable and understanding. Highly recommended.
He is prompt, professional, and explains what to expect after treatment and is excellent about squeezing us in for last minute extra services. We have experienced unexpected pests to make running my business a little difficult and he’s quick to act and effective with his solutions. We are so grateful for monthly services with our favorite service provider!
Orkin’s service is always professional and well worth the cost. They’re very communicative and they’ve treated our property so well that we don’t have to have treatments inside anymore. Definitely recommend.
Very friendly and respectful of our things.
Our tech is a professional as well as very personable. He is the reason why we continue to use Orkin.
Orkin - Indianapolis area is a superior Pest & Termite Service. I've used them for years and highly recommend their services.
Tech is very professional and detailed in his work.
Excellent job!
Kind, efficient, effective!
My service tech Cade was professionally, kind and very helpful. He inspected all of my home and started treatment for our pest and bug issues. He answered all of my questions and helped arrange my service to best fit my home's needs. Only giving them 4 stars because the man at the call center who I first talked to…
Gentleman was very helpful, knowledgeable, friendly and very patiently answered all my questions. Above all, he was very, very thorough.
Darrell is incredible at his job. My family and I have grown to look forward to his visits as he always brightens our day. Doesn’t hurt that he’s also great at his job!!! Highly recommend
Had bugs in living area of home. They came and started taking care of it within a week of calling. They asked all necessary questions to come up with a plan and they asked follow up questions at later appointments. They have treated my house 3 times and the amount of bugs I’ve seen has decreased by about 85%
Have used irking for several years. A great company!
Was very professional and completed the task quickly.
My Orkin guys have been amazing. I’ve had Dan a few times now and he’s always done a fantastic job and been super professional. 10/10
Cory was great!!
I'm very happy with your service. Would recommend this company to others
Dave was wonderful! He communicated with me when he was running behind. Super friendly and knowledgeable. Educated me without feeling pressure to buy, buy, buy. Overall great company and employees.
Always kind, prompt, thourough, and willing to return if the bugs return!
Orkin is the PLACE! Customer service rep to get the account started was amazing and extremely knowledgeable. They had a tech out the SAME DAY. The tech was very friendly and did a great job making sure he hit all the spots. Was very patient with us while we moved animals around while he was spraying. So much better than horrible Terminix.
On time, professional, and effective
Very friendly, on time, Thank you...I am so Happy Dan is back,Thank you so much!
My exterminators name was Dan and he was very professional friendly and he answered all my questions as a professional he was just awesome and I very much look forward to seeing him at my next appointment
Worth every dime
Will use them again
Great service and value. Our tech was super knowledgeable and friendly. Really listened and had some great suggestions. This service is totally worth it!
Professional, courteous, and thorough.
Fast scheduling, great customer service with tech and knowledgeable agent that setup my appointment. Good plan for year.. and best of all they come out in between visits if we notice any pests..(at no additional cost to me).. so far, very satisfied customer here
My Orkin lady is the best, she even let my dog out while she sprayed.
They are professional and take care of all our pest control needs and concerns.
My service people have always been great!
Great work, always professional and enjoyable
Love the service
I love Orkin. Professional technicians and I haven't had ants since they started coming years ago!
No problems!
Professional, personable, informative
He did a great job listening to my concerns and checking all the areas I asked him to.
Very professional and friendly.
Very well explained on what hey we’re goin to do!
Orkin has been our pest control provider for many years. We are never disappointed!
The service technician was on time professional and knowledgeable. The had on a face mask and shoe covering which I greatly appreciated. Will definitely recommend to anyone. Great professional service!
Ben is very thorough
Orkin by far as been the best investment I’ve ever made. They are prompt, responsive and uber professional! They not only meet but exceed my expectations! In the changing of seasons, Orkin is the way!!
Orkin’s service goes above just spraying. They have helped me with special circumstances.
I will give the service 5 stars. But it is kind of pricey. Just have the first apply, waiting to see the results.
Out technician, Greg, was very knowledgeable and helpful?
The techs have always been very kind and professional when spraying.
Wonderful responsive and very courteous
Two workers came on the date and time I expected them. Everything was done carefully and explained to me, and they were in and out in two hours. Both men were very knowledgeable and friendly.
So happy that I reached out about this service. My inspector was incredibly knowledgeable and very patient with me as he walked me through the process. The price is incredibly reasonable and worth every penny. Apparently September falls within spider season and is the reason why I had been seeing so many and…
Very professional company. Competitively priced. Not only sprayed for spiders but also removed the cob webs.
On time , informative and very professional ! We have an appointment within 24 hours! Noah was awesome, friendly, professional and helpful!
We are current Orkin customers for monthly treatments for spiders. This morning I noticed a hornets nest up in our tree. I called and found that removal of this nest was included in our services. Rich came within an hour of my call, provided me and my kids a ton of education on hornets, and changed his removal…
Very professional , explain everything that was going on and May a plan that helped to get rid of our pest.
Shelly is a very friendly, professional lady. Okin should be very proud of her. She always inquires if there are any problems and immediately solves them.
I could have done on my own what they charged me $300 for. They do nothing special or specific. I was told they would be spraying in cracks crevices inside of walls etc. the tech only sprayed sections inside of the house I am not certain he even sprayed the basement and if he did I have no idea of where. Very…
Technician was friendly, prompt and helpful. Showed me entry points of rodents.
Very courteous and professional. Asked specific questions about findings and changes. Prompt. Much appreciated.
Orkin (Zionsville) has been taking care of my dad's house for a few years. He does not use the computer, so am leaving a review on his behalf. Shelley is usually our technician and she is so great! Personable, always on time, pleasant, kind, thorough, loves our dog. We have not had one issue with the pest control…
Friendly and informative ative
Emily the tech is great. She is very detailed with the maintenance treatments.
I have used Orkin services for over 25 years, they have reliably maintained my homes pest free for all of that time. They are quick to respond when there is an issue that needs to be addressed in between scheduled treatments. The technicians are professional, courteous, and friendly. I highly recommend Orkin.
They need more communication between the people that come out and the ones that make spots, but I love them, it works well and Shelly is awesome and very personable. Thank u guys for what u do!!
The company was very prompt. He told me what he would be doing I paid him, he gave me my paperwork and he did the job, ended outside so he could leave without disturbing us.
Solid work! Gentleman showed up, addressed my concerns with me and got straight to work! Although the cost is a bit steep upfront, if you want that peace of mind…Orkin is the way!
I use Orkins quarterly service to prevent spiders and have used them for 10+ years. If you run into an issue before your next treatment, all you have to do is call and they come back out. They are awesome!
Great service, very responsive.
The call was easy and we had used this company for several years in Michigan for ants, spiders and mosquitos so all I had to do was change our address! They came the same day I called.
The Orkin Service Representative was very knowledgeable about the service and was very easy to work with.
Since I use Orkin I don’t have problems with bugs much anymore.
The person who came out was very helpful and knowledgeable and answered several important questions I had. Great service overall.
Darrell Burrus was professional, courteous, and along with providing great information as what was occurring at home. He also provided detailed information about my services, what to expect in the up coming, days, weeks and months. All around amazing detailed customer service and care, hands down. Darrell made my…
Our tech always takes care of whatever we need.
My tech is awesome! He has gone from a tech to a friend! We always talk while he is here treating my house and he does a fantastic job.
The employees do a good job keeping the insects out of the house.
Our Orkin Man, Chaz, is wonderful and always professional! He has such a great personality and we feel very comfortable with him in around our home. The service Orkin provides is impeccable! When we first moved into our home we had so many mosquitoes and spiders in our home, but after just the first service we could…
The technician is awesome. Knows his stuff.
Ben is friendly timely and very professional. Thank you orkin for helping us to eliminate the silverfish in our house!
Shelly came out and talked to me about what would be our best way to treat our Spring Tails and then she sprayed for them. She is super nice and a joy to talk to. Would definitely recommend her to anyone.
Dave is friendly, knowledgable, and efficient. Price is a bit high, but they get the job done.
Shelly our Rep is AMAZING!! She is always on time, polite, and takes care of our needs. She should be rewarded for her dedication to her customers.
Technician was prompt, courteous, and professional. He addressed all of my concerns and was very knowledgeable about the products that he was using. He even managed to save us some money by asking if we wanted some specific service which I thought we did not need.
My technician was provided great customer service!
David was very thorough and professional. I was very happy with the service he provided
Fast friendly service
I like that my Orkin guy is professional and listens to any problems I may have. Thank you for the service.
Best spider treatment around! Always professional and precise. They provide the best service. Daryl services our home usually and he is great! We appreciate everything Orkin does for our home and yard at an affordable price!
E xcellent service
Orkin is awesome! Cameron is very diligent with his work and I’ve not had issues with spiders the past two times he has came and sprayed my condo. Highly recommend!
My Orkin agent reports promptly each session. My technician, Corey Schwarzenberger is professional, attentive, and thorough. He respects my home and treats it with respect. He asks me questions and explains his course of action for anything he does. I would recommend Orkin to anyone!
I really like their flexible scheduling and very friendly staff!
Shelly is awesome! She’s professional and kind. They call ahead of time. We had sugar ants when we hired them initially and they treated inside and out as well as putting special treatment down for the ants. They were gone within 48hrs. Haven’t had issues with any other creepy crawlies since!
Rita from Orkin came this morning and did the treatments inside and out. She has done a very good job. Jane Middlekauff
Good experience.
This was our first treatment in this house. The technician was professional, knowledgeable, and very friendly. I'm very pleased with the service.
By far the worst bug control company out...they literally charged 260 for 30 day guarantee on spiders Nd mosquitos...I mean summer is 3 months long why would your guarantee be for less then a season. I technically would pay close to 1k just for spiders and mosquitoes for 1 season that ridiculous. A bottle of bug…
They Are always professional and very polite and I have been keeping up with social distancing in wearing their PPE
Fantastic customer service. Emily is a top notch representative for Orkin. Highly recommend them, and her.
I have the same orkin man each time and that is helpful as he is comfortable with us and I am comfortable with him. He is professional, polite and understanding. He didn't mind me asking questions and I appreciate that.
Very friendly and easy to work with. A must have with the humidity and backing up to woods and a creek.
Always professional, on time and does a thorough job. Thank you
Orkin was wonderful to work with. Their customer service employees were extremely responsive and kind. The technician, Cory, was amazing too and was very thorough!
Orkin is always on time and always professional. They always ask how their treatment is working, and if there is anything they can do to make it better. My only complaint would be on the Termite inspection, they tried to upsell me on crawl space "improvements". Other than that, they're phenomenal.
Great folks to work with. Very professional. And take care of business.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 421 | $63–$126 |
| Ant extermination | 351 | $76–$246 |
| Spider extermination | 320 | $58–$136 |
| Rodent extermination | 245 | $75–$323 |
| Bug & insect extermination | 177 | $71–$144 |
| Hornet & wasp extermination | 158 | $81–$246 |
| Cockroach extermination | 127 | $79–$196 |
| Home inspection | 112 | $68–$161 |
