Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Orkin

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 2,664 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 80% of wildlife removal services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 78% of wildlife removal services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 86% of wildlife removal services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.77
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 77 Google reviews tagged “Termite inspection” · showing 40

Kristen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Zach and Tanner courteous, friendly, thorough and friendly

Termite inspection+ Value
Nancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Friendly tech and great service!

Reasonable priceTermite inspection
StanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben did a great job inside and outside removing the hornets nest too

Hornet & wasp exterminationGeneral pest inspectionSpider extermination
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service... Always professional. Matt completed a thorough inspection to ensure our home remains termite free! He always goes above and beyond!

Termite inspection
BethLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our Orkin Representative is always punctual, cordial & does great work. Highly recommend!

Hornet & wasp exterminationTermite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Inspector arrived on time Performed inspection in a professional manor Answered all questions and explained the service thoroughly Very happy with the service

Termite inspection+ Responsiveness+ Punctuality+ Quality
Theresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional

Termite inspection+ Quality
GlennLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I purchased a 1 story craftsman-style home in 1985. It was stick-built in 1926. An uninhabitable bargain. In the basement, two-thirds of the floor joists had been chewed up by termites. And the sill plate, and some tunnels up into the 2 x 4" walls. I was going to have to jack up the house 2", replace what little…

Home inspectionGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always informative and tackles immediately any issues or bugs we are having

Bug & insect exterminationGeneral pest inspectionTermite inspection
Matt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was great. Very professional and informative. Explained the details in full. Very happy with the service

Termite inspection+ Responsiveness+ Punctuality+ Quality
almedia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The Orkin staff was very professional and knowledgeable about termites.

Termite inspection+ Responsiveness+ Punctuality+ Quality
HannahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We started our Orkin service 2 years ago and haven’t had any termite issues since! Their annual inspections are efficient and professional and put your mind at ease!

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Leanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin has been very responsive to my needs and very helpful in explaining how to fix the issues at my house.I highly recommend them!

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Becky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt is always personable and thorough.

Rodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Service is awesome and my technician is the very best!!!!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
CymbraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★

Was told they would be here between 10am and 12pm....the tech was 22 min late, I left at noon, had an appointment...tech called to say he was knocking on door, with no answer...called me to ask why no one was coming to door...told him I he was correct...no one was home...never tried calling or texting to inform me…

Termite inspection
Maureen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt was on time, inspected for termites and pointed out a couple of wasp nests that my husband will spray tonight. Really nice guy too!

Termite inspection+ Punctuality+ Quality+ Professionalism
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Accomplished warranty inspection satisfactorily

Termite inspectionTermite extermination
Charles10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our tech is a professional as well as very personable. He is the reason why we continue to use Orkin.

Ant exterminationBug & insect exterminationCockroach extermination
DeWitt11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt came out and did a very thorough termite inspection. Explained everything and did a great job. Clean and careful when entering house and moving around. Highly recommend

Termite inspection+ Punctuality+ Quality+ Professionalism
Chris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Most thorough inspection I have seen.

Termite inspection+ Punctuality+ Quality+ Professionalism
Gary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Cory was great!!

Ant exterminationGeneral pest inspectionRodent extermination
Eloise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Bobbie is always professional and courteous. A very nice person.

General pest inspectionTermite inspection
Erik10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent, clear, and informative agents. Service was prompt and effective. We will be using Orkin again!

Termite inspectionTermite extermination+ Quality
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Jimmy did a very thorough and good job on my inspection. Yes

Termite inspection+ Punctuality+ Quality+ Professionalism
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Over the years the folks who have come out yearly to inspect my property for both moisture and termites have been friendly, efficient, understanding and professional. And best of all, to me who doesn't like sales and who tends to hide when the doorbell is ringing, don't get a hint of that from any of them that I have encountered.

Termite inspection
Carol9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Knowledgeable and professional

General pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Professionalism
Ladonna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The person that came out was very professional.

Termite inspection
Debra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Two workers came on the date and time I expected them. Everything was done carefully and explained to me, and they were in and out in two hours. Both men were very knowledgeable and friendly.

Spider exterminationTermite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service! On time, friendly & professional. Highly recommend.

Termite inspection+ Responsiveness+ Punctuality+ Professionalism
Arielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had 2 gentleman for 2 different services arrive earlier than expected (which was extremely convenient), they were thorough, worked together although at my home for different tasks (termite inspection vs pest control), they were extremely educational and friendly. Scheduling was easy and they were able to make it out…

Ant exterminationCockroach exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My tech is awesome! He has gone from a tech to a friend! We always talk while he is here treating my house and he does a fantastic job.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
meissa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The inspector was very professional, nice and did a great job, his name was Brian. Today, Darrell came out and treated for carpenter bees. He was also prompt at the appointment , pleasant and professional! Both really knew what they were doing!! Fantastic company and worth the money!

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always professional, on time and does a thorough job. Thank you

Ant exterminationBee exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
ChrisLocal Guide · 176 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Quick response and knowledgeable staff. Removed pests quickly.

Ant exterminationTermite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Dno11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Orkin is always on time and always professional. They always ask how their treatment is working, and if there is anything they can do to make it better. My only complaint would be on the Termite inspection, they tried to upsell me on crawl space "improvements". Other than that, they're phenomenal.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceTermite inspection+ Professionalism
billLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Termite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Reasonable priceHome inspectionTermite inspection
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Termite inspection

Show more termite inspection reviews (37 more) →

Price

$113+7% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 69%Overpriced 7%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection421$63–$126
Ant extermination351$76–$246
Spider extermination320$58–$136
Rodent extermination245$75–$323
Bug & insect extermination177$71–$144
Hornet & wasp extermination158$81–$246
Cockroach extermination127$79–$196
Home inspection112$68–$161

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