How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty91−0.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREOrkin
Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #308Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 800 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 97 Google reviews tagged “Ant extermination” · showing 80
Devin has been great helping us with our ant problem and it shows that he truly cares to have the problem resolved in a timely manner!
Mr Paul was awesome as always.
Johnnie was very professional and straight forward. Happy with the service!
It was an older gentleman and he was very professional as well as thorough and him and my wife hit it very well together and they teamed up against me only a joke but he was very adamant in making sure that everything was addressed my wife would like to have requested him for all future treatments but he said he…
Paula is thorough and courteous at every visit
Colton was our ORKIN man that came out for the first initial inspection. He was very kind, and knowledgeable. He answered all my questions, and informed me of all he was doing. He went over, and beyond and did an exceptional job. Thank you Colton, and ORKIN.
They came out to check the home quickly and sprayed the yard and home. They answered all of our questions and concerns. And if we have any problems between treatments all I have to do is call and they'll come out for free .
Very professional, always on time, listens to concerns, friendly, lets me know if there are problems.
My technician is very professional, kind, and thorough. I will recommend her to everyone.
Mitchell is an excellent tech. He is very knowledgeable and personable. So much so, that he will alter the mosquito spray application in alignment with weather to prevent wasted treatments.
John is always courteous and professional
Very good
Johnnie Knox did an amazing job. He was very helpful & informative in explaining the pest control process. We got 99 problems but bugs ain’t one, thanks to Johnnie 😀
Took care of our issues asap,thank you
Our technician Johnnie Knox was very informative and personable. We feel very well taken care of after just one service. Thankful to have chosen a pest control company with employees that care and are knowledgeable on what they’re doing
Rachel is very knowledgeable in all aspects of her business with Orkin. She is so kind and courteous and listens to all of our concerns. She takes care of all our needs with a smile and such a friendly disposition.
Very kind and knowledgeable. The guy that came out was extremely professional and did a wonderful job! He noticed we had a child and pets and used products that were safest for them to be around. Not sure of his name - I have horrible memory, but he had a cowboy hat, mustache and was very tall. 10/10. Also Mr. Terry…
Mr. John is always reliable. Before he got here we were going to go with a different company. Having him coming reliably over the last year or so has been a pleasure.
Great survive
great job! appreciate that Johnnie goes the extra mile and always checks with me to make sure he’s targeting the right pests. thank you!
Very knowledgeable and polite will only use John for all pest control needs.
John was very friendly and professional. He asked me about any concerns I had and made me feel that he was really interested in my responses. I signed a yearly contract with them. He throughly spread the yard for mosquitoes, brushed and sprayed areas with spider webs in the garage & outside. My house was also…
My Orkin rep. in Lacassine, LA is incredible would highly recommend!
Our Orkin Tech, Bryan is so amazing as a Tech but even more amazing as a person. Very professional, through, and does exceptional work with maintaining our home to be free of bugs. My husband and I look forward to seeing Bryan when he comes to treat our home and grounds because he is such a joy!
My technician Tyler is a wonderful man and does a great job every time no matter the problem
Great people,my guy that comes around is like talking to a longtime buddy. He is the only one I will allow to come.
Our technician is fabulous. Always calls in advance to make sure we can be here, is very professional and always thorough.
Bryan was very through and explained everything that I asked him. If you need to exterminate, stop scwaking,call orkin,for the best experience in town!
Tyler is always very professional and courteous! Thank you!
Showed up on time and explained everything that he was going to spray for. Took care of some wasp and I didn’t even know that was part of the package.
Called and got a same day appointment Very reasonable price Showed up on time Received updates to when my worker was on his way and then here He observed my house thoroughly and then gave a solution for the problem he will be back next week for a follow up to make sure job is working correctly
Rachael went above and beyond to not only figure out what sort of ants we were dealing with, but also by staying late and being super thorough with her extermination. Thumbs up over here!
Mr Landry did a very thorough job looking forward to working with him many many years to come.
I’m already seeing results after the first visit. Rachel is very thorough. Would highly recommend their service.
Very nice and helpful
Tyler did a great job! Very professional and courteous and answered all of my questions. We love Orkin!!
Excellent service
Paul was extremely welcoming. His personality was great and he was very knowledgeable.
The technician called us a day early and had time free up in his schedule. He asked if he could get to us a day earlier and was very attentive to what we needed and as soon as he got the information he needed from us he was done 45 minutes later. Very professional and took time to explain all the services they…
The technician did a great job of spraying of insects outside and inside our home.
Service person was on time. Courteous and friendly He was very thorough
Great business, been using them for years! Highly recommend them.
Fast friendly service!
Initial service visit. Technician arrived on time. Very professional & answered all questions. Love communication via text of pending arrival and new information on other available services. Satisfied customer. Happy with my decision.
Great service from Paul
Great service friendly and efficient
Michael with Orkin is always professional and on time , and always makes sure we are happy with our service. Highly recommend!!
He was a very nice and knowledgeable young man. I would recommend him to anyone needing this service.
Words cannot express how satisfied I am with Orkin! Richard C came out this morning to my home and he was so professional and very attentive. Very kind and was very thorough. He made sure everything was taken care of. You don't see customer service like this anymore.. Richard was absolutely amazing and a very hard…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 125 | $81–$199 |
| General pest inspection | 103 | $63–$128 |
| Ant extermination | 97 | $79–$246 |
| Spider extermination | 89 | $61–$136 |
| Rodent extermination | 70 | $79–$323 |
| Termite inspection | 61 | $86–$371 |
| Bug & insect extermination | 52 | $71–$139 |
| Mosquito extermination | 48 | $71–$116 |
