Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty91−0.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Orkin

Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #308Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 800 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 79% of wildlife removal services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 71% of wildlife removal services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 81% of wildlife removal services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 91% of wildlife removal services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#192 / 235
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 52 Google reviews tagged “Bug & insect extermination” · showing 40

ShannonLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Johnnie was very professional and straight forward. Happy with the service!

Reasonable priceHome inspectionCockroach exterminationBug & insect extermination
CubanitazLocal Guide · 409 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

Horrible service and your staff does NOT handle the issues in a timely manner. I have been having issues with receiving a full refund for some time now; and I keep getting the run around. I have called the Georgia office and as usual they bump the call back to this location. I have requested to speak with the…

Paid $200+OverpricedHome inspectionGeneral pest inspectionCockroach extermination
Rene’6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our technician is thorough, friendly and knowledgeable. He always asks if there are any changes or concerns.! I appreciate him!

Paid $40–60Reasonable priceBug & insect exterminationGeneral pest inspection
KennyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It was an older gentleman and he was very professional as well as thorough and him and my wife hit it very well together and they teamed up against me only a joke but he was very adamant in making sure that everything was addressed my wife would like to have requested him for all future treatments but he said he…

Paid $120–140Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Teri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience Mr. Paul was a pleasure to work with. My mom has been using Mr. Paul for years so I reached out to him for my home pest control needs and got great service.

Home inspectionGeneral pest inspectionMosquito extermination
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Extremely friendly and prompt professional service. Everything is thoroughly inspected and recommendations are explained very clearly. Very pleased we called Orkin!

Paid $160–180Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Orkin is so responsive, effective and professional!

Paid $40–60Great priceCockroach exterminationBug & insect extermination
JoBella2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thank you Orkin for your professional and caring service! We appreciate your expert advice to all our needs!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Tanceana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Paul is a Professional who is very Experienced and such a delightful person. He's always very Punctual, as well as, Accommodating. The Orkin Family is very Blessed to have him on board! A personal, " Thank You! to Mr. Paul

Paid $80–100Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Valinceia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service. I wouldn’t have called anyone else to purge our new investment property of a major problem in a very short time.

Reasonable priceGeneral pest inspectionBug & insect extermination
Selena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Listened to my concerns and addressed them promptly. Did a complete and speedy service. 10/10 would recommend this pest control!

Paid $80–100Great priceBug & insect extermination
Jenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Colton was our ORKIN man that came out for the first initial inspection. He was very kind, and knowledgeable. He answered all my questions, and informed me of all he was doing. He went over, and beyond and did an exceptional job. Thank you Colton, and ORKIN.

Paid $200+Great priceHome inspectionRodent exterminationBug & insect extermination
Sandy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always professional when Johnnie is here. Termite inspector Brennan washere today. Pointed out a few things that we didn't about, but glad we know about now so they can be fixed. Thanks for your input and expertise.

Termite inspectionSpider exterminationMosquito extermination+ Quality+ Value
JoannLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They came out to check the home quickly and sprayed the yard and home. They answered all of our questions and concerns. And if we have any problems between treatments all I have to do is call and they'll come out for free .

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very good

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality
Monika3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Took care of our issues asap,thank you

Ant exterminationBug & insect exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
KyrstinLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician Johnnie Knox was very informative and personable. We feel very well taken care of after just one service. Thankful to have chosen a pest control company with employees that care and are knowledgeable on what they’re doing

Ant exterminationBug & insect exterminationMosquito extermination
Dollie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rachel is very knowledgeable in all aspects of her business with Orkin. She is so kind and courteous and listens to all of our concerns. She takes care of all our needs with a smile and such a friendly disposition.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. John is always reliable. Before he got here we were going to go with a different company. Having him coming reliably over the last year or so has been a pleasure.

Ant exterminationBug & insect extermination+ Punctuality+ Quality
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He was very professional and got the job done….. thanks for your service

Bug & insect exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
bay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

great job! appreciate that Johnnie goes the extra mile and always checks with me to make sure he’s targeting the right pests. thank you!

Ant exterminationBug & insect exterminationHornet & wasp extermination
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job and very professional

Bug & insect extermination
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian did an excellent job

Bug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Denise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very polite, intelligent, informative service man!!!

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Cally9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John was very friendly and professional. He asked me about any concerns I had and made me feel that he was really interested in my responses. I signed a yearly contract with them. He throughly spread the yard for mosquitoes, brushed and sprayed areas with spider webs in the garage & outside. My house was also…

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
LaurenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My Orkin rep. in Lacassine, LA is incredible would highly recommend!

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Our Orkin Tech, Bryan is so amazing as a Tech but even more amazing as a person. Very professional, through, and does exceptional work with maintaining our home to be free of bugs. My husband and I look forward to seeing Bryan when he comes to treat our home and grounds because he is such a joy!

Ant exterminationBug & insect exterminationHome inspection
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My technician Tyler is a wonderful man and does a great job every time no matter the problem

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people,my guy that comes around is like talking to a longtime buddy. He is the only one I will allow to come.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Sandra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The young msn who was our exterminator was beyond excellent, probably the best we have ever had. My husband is still singing his praises. Hope he will continue to service us.

Bug & insect exterminationCockroach extermination
Mau4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100Great priceBug & insect extermination
Nandi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Home inspectionHornet & wasp exterminationRodent extermination
toni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Bug & insect extermination
Jodi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Carolyn2 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationRodent extermination+ Quality+ Value
Gena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect extermination+ Professionalism
monica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Sandie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Value
Zach3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect extermination+ Professionalism
Ashley3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationMosquito extermination

Show more bug & insect extermination reviews (12 more) →

Price

$126+16% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 51%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination125$81–$199
General pest inspection103$63–$128
Ant extermination97$79–$246
Spider extermination89$61–$136
Rodent extermination70$79–$323
Termite inspection61$86–$371
Bug & insect extermination52$71–$139
Mosquito extermination48$71–$116

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