How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty91−0.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREOrkin
Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #308Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 800 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 125 Google reviews tagged “Cockroach extermination” · showing 120
Johnnie was very professional and straight forward. Happy with the service!
Horrible service and your staff does NOT handle the issues in a timely manner. I have been having issues with receiving a full refund for some time now; and I keep getting the run around. I have called the Georgia office and as usual they bump the call back to this location. I have requested to speak with the…
All in all Joanie if I spelled that right is a wonderful person, he makes sure to work around our schedule, if we have any issues he is prompt to taking care of them, and makes sure we are always happy with the services provided.
Orkin is so responsive, effective and professional!
Love Kyle!
Always professional when Johnnie is here. Termite inspector Brennan washere today. Pointed out a few things that we didn't about, but glad we know about now so they can be fixed. Thanks for your input and expertise.
Check traps and it was done excellent.
They came out to check the home quickly and sprayed the yard and home. They answered all of our questions and concerns. And if we have any problems between treatments all I have to do is call and they'll come out for free .
Very professional, always on time, listens to concerns, friendly, lets me know if there are problems.
My technician is very professional, kind, and thorough. I will recommend her to everyone.
Mitchell is an excellent tech. He is very knowledgeable and personable. So much so, that he will alter the mosquito spray application in alignment with weather to prevent wasted treatments.
They guys that come out to fix my bug problem are very polite and helpful.
The service tech does a great job every time they come. I have no problems with roaches. When the mice start showing up it gets taken care of. I have had service from this company for years. I highly recommend this service.
John is always courteous and professional
Very good dependable service 👏
Very good
Rachel is very knowledgeable in all aspects of her business with Orkin. She is so kind and courteous and listens to all of our concerns. She takes care of all our needs with a smile and such a friendly disposition.
Very pleased with the service from Orkin! I really appreciate Paul! I know I can call him any time I need help!😊😊
He was very professional and got the job done….. thanks for your service
Very friendly and helpful
Very knowledgeable and polite will only use John for all pest control needs.
Very polite, intelligent, informative service man!!!
As always, excellent service. Rachael answered my questions & went out of the way to keep me informed & exceed my expectations.
Very nice and professional man.
They were very good and worked very well.
Excellent service and my service guy is professional and very courteous.
It was fast and easy and AFFORDABLE! The customer service was nothing like in movies. They came out and were amazing and understood my problem and helped.
Absolutely amazing
He was on time and answered all the questions I had. Very polite.
Great people,my guy that comes around is like talking to a longtime buddy. He is the only one I will allow to come.
I have no problems with my tech who comes out and sprays. Really friendly guy and he listens to what I have to say as far as what I need. Dispatch can use some work. They do send a tech when I call but I've asked for certain time slots and they do not relay that to my tech and sometimes he shows up when I'm not…
Very satisfied. Thank you
Tyler is always very professional and courteous! Thank you!
The young msn who was our exterminator was beyond excellent, probably the best we have ever had. My husband is still singing his praises. Hope he will continue to service us.
The service man was very nice and did a great job
Mr Landry did a very thorough job looking forward to working with him many many years to come.
I haven’t been notified before they come and my charges aren’t monthly as requested!
Good service
I’m already seeing results after the first visit. Rachel is very thorough. Would highly recommend their service.
Very nice and helpful
Tyler did a great job! Very professional and courteous and answered all of my questions. We love Orkin!!
Excellent service
Mr. Paul is wonderful very helpful and very professional would definitely recommend Orkin and ask for mr. Paul
Nice young man. Very professional. Did his job
Always polite and professional. If I feel like the problem sometimes is worse than usual they will come in between servicing at no extra charge to me!!!
The man (I wish I would have gotten his name) was so nice. He explained how the poison worked, and how it kills them. The had all the answers to all my questions. THE ONLY REASON they don't have 5 full stars is because they're a little pricey, but still affordable.
The technician did a great job of spraying of insects outside and inside our home.
Service person was on time. Courteous and friendly He was very thorough
Very nice guy with some helpful tips
He was very professional and arrived on time. He walked me through the whole process and was very friendly. I did not have to ask any questions because he explained everything in detail as he was walking me through everything.
She was very polite and professional. Would like for her to come back next time.
Initial service visit. Technician arrived on time. Very professional & answered all questions. Love communication via text of pending arrival and new information on other available services. Satisfied customer. Happy with my decision.
They were quick
Great service from Paul
Great service friendly and efficient
Michael with Orkin is always professional and on time , and always makes sure we are happy with our service. Highly recommend!!
Been using them on and off for almost 2 yrs and i love the work they do and continue to do!
Words cannot express how satisfied I am with Orkin! Richard C came out this morning to my home and he was so professional and very attentive. Very kind and was very thorough. He made sure everything was taken care of. You don't see customer service like this anymore.. Richard was absolutely amazing and a very hard…
Seems the sales people didn’t speak to the field technician who was to do the work. He had no idea what he was there to do We unfortunately we drove two hours to be there to allow him entry into the lodge. Now we’re not sure what to do.
Danny from orkin always does a good job. He is always on time, professional and does great work.
He mainly treated for roaches which is a big problem because I am terrified of roaches but ORKIN does a great job of keeping my home basically bug free! Thank Goodness!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 125 | $81–$199 |
| General pest inspection | 103 | $63–$128 |
| Ant extermination | 97 | $79–$246 |
| Spider extermination | 89 | $61–$136 |
| Rodent extermination | 70 | $79–$323 |
| Termite inspection | 61 | $86–$371 |
| Bug & insect extermination | 52 | $71–$139 |
| Mosquito extermination | 48 | $71–$116 |
