Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty91−0.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Orkin

Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #308Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 800 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 79% of wildlife removal services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 71% of wildlife removal services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 81% of wildlife removal services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 91% of wildlife removal services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.103
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#257 / 275
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 103 Google reviews tagged “General pest inspection” · showing 20

CubanitazLocal Guide · 409 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

Horrible service and your staff does NOT handle the issues in a timely manner. I have been having issues with receiving a full refund for some time now; and I keep getting the run around. I have called the Georgia office and as usual they bump the call back to this location. I have requested to speak with the…

Paid $200+OverpricedHome inspectionGeneral pest inspectionCockroach extermination
Rene’6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our technician is thorough, friendly and knowledgeable. He always asks if there are any changes or concerns.! I appreciate him!

Paid $40–60Reasonable priceBug & insect exterminationGeneral pest inspection
KennyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It was an older gentleman and he was very professional as well as thorough and him and my wife hit it very well together and they teamed up against me only a joke but he was very adamant in making sure that everything was addressed my wife would like to have requested him for all future treatments but he said he…

Paid $120–140Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Nevaeh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Johnnie was recommended to me by my mother and has been absolutely amazing and walked my husband and I through every step of the process to get rid of our issues! I highly recommend using Johnnie and he needs a raise!!

Paid $60–80Great priceHome inspectionHornet & wasp exterminationFlea & mite extermination
Cristyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Coming from a small town we only have so many options for pest control, our local was just going to do what we can do by going to walmart, but when i called Orkin, they understood my concern and did exactly what i needed done! Johnnie Knox is an absolute pleasure to work with also! He is very experienced and knows…

Paid $40–60Great priceHome inspectionGeneral pest inspection
Teri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience Mr. Paul was a pleasure to work with. My mom has been using Mr. Paul for years so I reached out to him for my home pest control needs and got great service.

Home inspectionGeneral pest inspectionMosquito extermination
Robin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Johnnie was very knowledgeable and made me feel better about bug issues. I recommend over and over.

Paid $100–120Reasonable priceGeneral pest inspection
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Extremely friendly and prompt professional service. Everything is thoroughly inspected and recommendations are explained very clearly. Very pleased we called Orkin!

Paid $160–180Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent customer service.

Paid $140–160Great priceHome inspectionGeneral pest inspection
JoBella2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thank you Orkin for your professional and caring service! We appreciate your expert advice to all our needs!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Tanceana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Paul is a Professional who is very Experienced and such a delightful person. He's always very Punctual, as well as, Accommodating. The Orkin Family is very Blessed to have him on board! A personal, " Thank You! to Mr. Paul

Paid $80–100Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Valinceia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service. I wouldn’t have called anyone else to purge our new investment property of a major problem in a very short time.

Reasonable priceGeneral pest inspectionBug & insect extermination
Tatyana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Grayson is a great exterminator. Flexible scheduling and has great customer service.

Paid $60–80Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
TammyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very nice people, made sure to answer all my questions and explained everything to me. Thank yall so much

Reasonable priceHome inspectionGeneral pest inspection
Lena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Check traps and it was done excellent.

Rodent exterminationGeneral pest inspectionCockroach extermination
JoannLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They came out to check the home quickly and sprayed the yard and home. They answered all of our questions and concerns. And if we have any problems between treatments all I have to do is call and they'll come out for free .

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
hadrain1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Was polite, answered question and gave advice. Was very professional.

Rodent exterminationSpider exterminationGeneral pest inspection+ Professionalism
Marion9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My technician is very professional, kind, and thorough. I will recommend her to everyone.

General pest inspectionCockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mitchell is an excellent tech. He is very knowledgeable and personable. So much so, that he will alter the mosquito spray application in alignment with weather to prevent wasted treatments.

Hornet & wasp exterminationTermite inspectionTermite extermination+ Quality+ Professionalism+ Value
john7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It was awesome

General pest inspection+ Punctuality+ Professionalism

Show more general pest inspection reviews (83 more) →

Price

$126+16% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 51%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination125$81–$199
General pest inspection103$63–$128
Ant extermination97$79–$246
Spider extermination89$61–$136
Rodent extermination70$79–$323
Termite inspection61$86–$371
Bug & insect extermination52$71–$139
Mosquito extermination48$71–$116

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