How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty91−0.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREOrkin
Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #308Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 800 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 103 Google reviews tagged “General pest inspection”
Horrible service and your staff does NOT handle the issues in a timely manner. I have been having issues with receiving a full refund for some time now; and I keep getting the run around. I have called the Georgia office and as usual they bump the call back to this location. I have requested to speak with the…
Our technician is thorough, friendly and knowledgeable. He always asks if there are any changes or concerns.! I appreciate him!
It was an older gentleman and he was very professional as well as thorough and him and my wife hit it very well together and they teamed up against me only a joke but he was very adamant in making sure that everything was addressed my wife would like to have requested him for all future treatments but he said he…
Johnnie was recommended to me by my mother and has been absolutely amazing and walked my husband and I through every step of the process to get rid of our issues! I highly recommend using Johnnie and he needs a raise!!
Coming from a small town we only have so many options for pest control, our local was just going to do what we can do by going to walmart, but when i called Orkin, they understood my concern and did exactly what i needed done! Johnnie Knox is an absolute pleasure to work with also! He is very experienced and knows…
Great experience Mr. Paul was a pleasure to work with. My mom has been using Mr. Paul for years so I reached out to him for my home pest control needs and got great service.
Johnnie was very knowledgeable and made me feel better about bug issues. I recommend over and over.
Extremely friendly and prompt professional service. Everything is thoroughly inspected and recommendations are explained very clearly. Very pleased we called Orkin!
Excellent customer service.
Thank you Orkin for your professional and caring service! We appreciate your expert advice to all our needs!
Paul is a Professional who is very Experienced and such a delightful person. He's always very Punctual, as well as, Accommodating. The Orkin Family is very Blessed to have him on board! A personal, " Thank You! to Mr. Paul
Fantastic service. I wouldn’t have called anyone else to purge our new investment property of a major problem in a very short time.
Grayson is a great exterminator. Flexible scheduling and has great customer service.
Very nice people, made sure to answer all my questions and explained everything to me. Thank yall so much
Check traps and it was done excellent.
They came out to check the home quickly and sprayed the yard and home. They answered all of our questions and concerns. And if we have any problems between treatments all I have to do is call and they'll come out for free .
Was polite, answered question and gave advice. Was very professional.
My technician is very professional, kind, and thorough. I will recommend her to everyone.
Mitchell is an excellent tech. He is very knowledgeable and personable. So much so, that he will alter the mosquito spray application in alignment with weather to prevent wasted treatments.
It was awesome
Always comes on time friendly and helpful
Took care of our issues asap,thank you
Rachel is very knowledgeable in all aspects of her business with Orkin. She is so kind and courteous and listens to all of our concerns. She takes care of all our needs with a smile and such a friendly disposition.
He was very professional and got the job done….. thanks for your service
great job! appreciate that Johnnie goes the extra mile and always checks with me to make sure he’s targeting the right pests. thank you!
Great service. Couldn’t ask for a more friendly and helpful group of professionals. I strongly recommended their services.
Very polite, intelligent, informative service man!!!
As always, excellent service. Rachael answered my questions & went out of the way to keep me informed & exceed my expectations.
Very nice and professional man.
Johnnie was an excellent tech
Doesn’t really help , I still see activity even after they come and spray.
My Orkin rep. in Lacassine, LA is incredible would highly recommend!
I don’t think they did a good job inside the house. But outside they did.
Justyn Hollier very knowledgeable & friendly & had an answer on all questions I asked! Termite job done yest appeared to be excellent. 4 were here & Jacob explained all to me & kept asking if I had any questions & so friendly! Dustin & the other 2 friendly also! They all worked together so well & very organized!…
Love my tech he’s amazing
Our Orkin Tech, Bryan is so amazing as a Tech but even more amazing as a person. Very professional, through, and does exceptional work with maintaining our home to be free of bugs. My husband and I look forward to seeing Bryan when he comes to treat our home and grounds because he is such a joy!
Completely committed to solving pest problems in my home. Amazing service and personal attention. ADDENDUM: Wanted to specifically compliment Tonya, my regular tech, for her commitment to finding out where the pests were coming from, and Justin, the Bug Detective, who came out, inspected, and found their Underground Highway into my home. Thank you both!!
My technician Tyler is a wonderful man and does a great job every time no matter the problem
Great people,my guy that comes around is like talking to a longtime buddy. He is the only one I will allow to come.
Our technician is fabulous. Always calls in advance to make sure we can be here, is very professional and always thorough.
I felt like he came in and out and I told him , that I wasn’t happy with them cause u can never get in touch with them and they don’t come back when u ask them and he said he would be my regular guy , just like the last guy said ! I’m going to cancel them .
Tyler is always very professional and courteous! Thank you!
Showed up on time and explained everything that he was going to spray for. Took care of some wasp and I didn’t even know that was part of the package.
Was frustrated that they were late.
Good service
Good job
I’m already seeing results after the first visit. Rachel is very thorough. Would highly recommend their service.
Excellent service
Mr. Paul is wonderful very helpful and very professional would definitely recommend Orkin and ask for mr. Paul
Great business, been using them for years! Highly recommend them.
Initial service visit. Technician arrived on time. Very professional & answered all questions. Love communication via text of pending arrival and new information on other available services. Satisfied customer. Happy with my decision.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 125 | $81–$199 |
| General pest inspection | 103 | $63–$128 |
| Ant extermination | 97 | $79–$246 |
| Spider extermination | 89 | $61–$136 |
| Rodent extermination | 70 | $79–$323 |
| Termite inspection | 61 | $86–$371 |
| Bug & insect extermination | 52 | $71–$139 |
| Mosquito extermination | 48 | $71–$116 |
