Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Momentum penalty91−0.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Orkin

Lake Charles, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #308Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 800 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 79% of wildlife removal services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 71% of wildlife removal services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 81% of wildlife removal services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 91% of wildlife removal services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#152 / 244
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 46 Google reviews tagged “Home inspection”

Miamor8 hours ago★★★★★

Very nice and friendly, I never used this before got in new house So it was a Good investment.

Paid $60–80Reasonable priceHome inspection
ShannonLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Johnnie was very professional and straight forward. Happy with the service!

Reasonable priceHome inspectionCockroach exterminationBug & insect extermination
CubanitazLocal Guide · 409 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

Horrible service and your staff does NOT handle the issues in a timely manner. I have been having issues with receiving a full refund for some time now; and I keep getting the run around. I have called the Georgia office and as usual they bump the call back to this location. I have requested to speak with the…

Paid $200+OverpricedHome inspectionGeneral pest inspectionCockroach extermination
Rene’6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our technician is thorough, friendly and knowledgeable. He always asks if there are any changes or concerns.! I appreciate him!

Paid $40–60Reasonable priceBug & insect exterminationGeneral pest inspection
Nevaeh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Johnnie was recommended to me by my mother and has been absolutely amazing and walked my husband and I through every step of the process to get rid of our issues! I highly recommend using Johnnie and he needs a raise!!

Paid $60–80Great priceHome inspectionHornet & wasp exterminationFlea & mite extermination
Cristyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Coming from a small town we only have so many options for pest control, our local was just going to do what we can do by going to walmart, but when i called Orkin, they understood my concern and did exactly what i needed done! Johnnie Knox is an absolute pleasure to work with also! He is very experienced and knows…

Paid $40–60Great priceHome inspectionGeneral pest inspection
Teri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience Mr. Paul was a pleasure to work with. My mom has been using Mr. Paul for years so I reached out to him for my home pest control needs and got great service.

Home inspectionGeneral pest inspectionMosquito extermination
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Extremely friendly and prompt professional service. Everything is thoroughly inspected and recommendations are explained very clearly. Very pleased we called Orkin!

Paid $160–180Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
Billy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great one

Paid $80–100Reasonable priceHome inspection
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent customer service.

Paid $140–160Great priceHome inspectionGeneral pest inspection
SfcLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Was very please with the service I received from Orkin. The lead tech was did a good job and was very friendly.

Reasonable priceHome inspectionRodent extermination
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Gentlemen very professional

Paid $20–40Reasonable priceHome inspection
Mac3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Arkin is a real professional company I'm glad that I chose okay they stood by everything that was in my contract and my technician is the Jacob did a real good job

Paid $200+Great priceHome inspection+ Responsiveness+ Punctuality+ Quality
Tanya9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Mr Paul is a very sweet, nice and professional man. I'm very well pleased. I couldn't ask for any better!!!!

Paid $40–60Reasonable priceHome inspection
Tracey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

I love my Orkin guy. He’s very pleasant. I always have a good experience with him. Something that I do not like is The taking a photos in my house. I don’t think that you should take pictures of someone’s personal space.

Paid $200+Reasonable priceHome inspection
Tatyana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Grayson is a great exterminator. Flexible scheduling and has great customer service.

Paid $60–80Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
JENNIFER13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Answered all of my questions and had more options than I initially realized!! Dry pleased with their service!!

Paid $200+Reasonable priceHome inspection
Jenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Colton was our ORKIN man that came out for the first initial inspection. He was very kind, and knowledgeable. He answered all my questions, and informed me of all he was doing. He went over, and beyond and did an exceptional job. Thank you Colton, and ORKIN.

Paid $200+Great priceHome inspectionRodent exterminationBug & insect extermination
AngelaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service! Tyler was professional, on time, and took the time to answer all my questions thoroughly. I really appreciated their knowledge and attention to detail. Highly recommend!

Paid $140–160Reasonable priceHome inspectionSpider extermination
TammyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very nice people, made sure to answer all my questions and explained everything to me. Thank yall so much

Reasonable priceHome inspectionGeneral pest inspection
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and kind Employee. No complaints!

Not sureHome inspection
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Super nice and professional

Home inspectionTermite inspection
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The inspector was very personable, thorough and efficient.

Home inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
JoannLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They came out to check the home quickly and sprayed the yard and home. They answered all of our questions and concerns. And if we have any problems between treatments all I have to do is call and they'll come out for free .

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
VictorLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Couldn’t ask for a more friendly and helpful group of professionals. I strongly recommended their services.

Home inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Denise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very polite, intelligent, informative service man!!!

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Debra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Justyn Hollier very knowledgeable & friendly & had an answer on all questions I asked! Termite job done yest appeared to be excellent. 4 were here & Jacob explained all to me & kept asking if I had any questions & so friendly! Dustin & the other 2 friendly also! They all worked together so well & very organized!…

Home inspectionGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Our Orkin Tech, Bryan is so amazing as a Tech but even more amazing as a person. Very professional, through, and does exceptional work with maintaining our home to be free of bugs. My husband and I look forward to seeing Bryan when he comes to treat our home and grounds because he is such a joy!

Ant exterminationBug & insect exterminationHome inspection
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people,my guy that comes around is like talking to a longtime buddy. He is the only one I will allow to come.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Misty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Showed up on time and explained everything that he was going to spray for. Took care of some wasp and I didn’t even know that was part of the package.

Ant exterminationHome inspectionHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Reasonable priceHome inspection
Jessica4 months ago★★★★★

Rating only, no written review.

Paid $200+Great priceHome inspectionCockroach extermination
Joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $200+Great priceHome inspection
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Paid $200+Great priceHome inspection
Vanessa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHome inspection
Fred1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceHome inspectionSpider exterminationCockroach extermination
Dennis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Reasonable priceHome inspection
Tresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $200+Great priceHome inspectionHornet & wasp extermination
SR-Amicae1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceHome inspection
Nandi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Home inspectionHornet & wasp exterminationRodent extermination
LornaEdited 2 years ago★★★★★

Rating only, no written review.

Home inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sandie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Value
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionSpider extermination
Kendell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Betty4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

Price

$126+16% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 51%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination125$81–$199
General pest inspection103$63–$128
Ant extermination97$79–$246
Spider extermination89$61–$136
Rodent extermination70$79–$323
Termite inspection61$86–$371
Bug & insect extermination52$71–$139
Mosquito extermination48$71–$116

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