How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREOrkin
Lancaster, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 86 pest control services · 4.8★ from 2,368 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 363 Google reviews tagged “Cockroach extermination” · showing 60
Great service by Ron! He even got the cobwebs that were on my patio furniture and sprayed all around the property. I am very pleased with his service, was prompt and friendly and asked if there were any issues, I told him I saw black widow spider cobwebs and a lone cockroach. He took care of everything, thanks Ron!
Scott excellent person and he did a fantastic job,
Quick to explain questions, good at identifying insects and behavior, Sebastian was quite nice and informative about the work that was about to happen. Cleaned up my wasp problem with no issue at all. No wasps were seen in the morning
Jon was very respectful and very knowledgeable! Our service was great. 👏🏼
Professional and in time great communication
Quick, friendly , and over the top service !
My tenant was very happy with the service. Very prompt and professional was the feedback I received
Another visit and another happy camper. Thank you, Andy 🙂 Technicians are thorough and very kind. I am now about a year in and still no complaints or issues with Orkin taking care of my pest control. I am a happy pest free customer.
I have been with Orkin for many years, and have always appreciated their professional, quality service. My previous technician Abraham, has always been very thorough & courteous. I now have Mitch as a service technician who is professional and overall helpful with any questions I have. Thank you, Kathy
Employee did a very thorough job inside , and outside of the house. And your customer service department has always been so... courteous and impeccably helpful. Thank you.
Scott, our Orkin tech, is always a pleasure to work with when he visits our home. Friendly, professional, and goes out of his way to make sure we are happy with the service. Scott does a great job every time we see him. Even our dog likes him and that’s a pretty big rarity. Definitely happy with Orkin’s service and would recommend them to anyone! 👍
Fernando is a great guy, was punctual and on time
Very professional service, all the times we had to reschedule or spray a different room they were very understanding and helpful. I highly recommend.
Great customer service!
German roaches have invaded the kitchen. Orkin came out the same day. They thoroughly addressed the issue. The customers service rep was very helpful. The field guy was very honest and addressed all the concerns. They keep coming until the problem is fixed.
I appreciate the service. I need a call from an agent a representative the day before my service to ensure I have enough pest trays.
Was very punctual, professional and patient with me.
Scotty is top notch, professional yet friendly. He notifies by phone, while we get automated text and email notices. Highly recommended.
Service was far above expectations. Everything explained to me in detail multiple times. Rep was extremely patient with me and did not hesitate to make sure all of my questions were addressed. Thank u
Technician was exceptional.
I appreciate Brian my pest control technician. He is very informative and never fails to have a positive attitude.
I've used this service for over 10 years, since they helped us out of a massive cockroach infestation. They are always professional and effective! I have had several other offers, but their loyalty to me and my needs deserves the same loyalty back!
Orkin is really a great company to deal with any problems you have regarding insects, etc.. Their workers are very professional and helpful and respectful. I certainly would recommend Orkin anyone asking.
Victor is always very pleasant, respectful, and professional. He is extremely knowledgeable about pests and pest control and very patiently answers all my questions. 5 stars for him.
Scotty is punctual, professional, honest, & friendly. I have had no problems with bugs since starting this service, 1 year ago. 100% satisfied. 😌
We appreciate our Orkin service!
The young man that comes to our home is very professional and curtious. Always on the lookout always informative and polite. Thank you Orkin
He was fast and well organized. Great work.
Technicians are thorough, professional, and knowledgeable. Orkin has been my go-to company for more than a decade.
I've been using them for years, great service, great price.
We have used Orkin for years to eliminate ants and other insects in and around our home. Victor is our service technician and he is amazing! He is friendly, professional, thorough, and responsive.
He is a very good worker and he makes sure he get every part of the house and thats inside and outside.
Great yung man. Great attitude and respectful. Thank you.
Very happy with the service! Ron did a great job explaining the process and the chemicals used.
my Orkin technician was fantastic. He was very respectful, thorough and did an outstanding job. He asks the right questions and performs the job required going above & beyond making sure were satisfied with his services. We are very satisfied with the service and happy with his work. I give him a 5-star review…
For many years, I've been struggling to kill the bugs around my house. I don't know where they came from but they were very stubborn and the store-bought sprays never worked. I'm so glad I found out about Orkin. All the bugs have vanished and the stuff they use works like magic! I highly recommend working with them.…
Scotty is very dependable and professional. I had an infestation of roaches and after one treatment they were gone.
To early. I was out of my hom ensuring I would be on time for the appointment but he came 30 min early. Need to reschedule.
Scotty was very friendly and welcoming. Worked quickly and efficiently.
Guy was awesome, he explaned everything very happy with service
Ever since we started our service with orkin, they have always been professional and have done excellent job keeping bugs away.
Service tech very professional,very informative and on time ...I love that for him
The tech showed up when he said he would, explained the process and pricing to me. Was clean courteous and made me feel like I was in good hands
Scott is awesome !
Nice and cordial
I have used several other pest control businesses and Scott from Orkin is the best technician by far.
Orkin has been very professional, on time and very knowledgeable.
Great experience with Orkin so far!
Scott is a blessing to have servicing our home.
I Love these people and this company are great. And getting rid of my bugs i love them all .I recommend 100% to everyone
He was very professional and kind. Went above and beyond what he needs to do. I highly recommend the company for pest control.
Showed up on time and was extremely knowledgeable and went above and beyond to make sure everything was done correctly. High thanks.
Victor was amazing. Had crazy ant issues. One service and no more ants.
Excellent service
Our technician Scott is always on time, professional, gives a courtesy call when he’s on his way. He’s on top of all the latest equipment & solutions to get rid of every “creepy crawler critters “ we encounter. I would highly recommend Orkin
Very happy with their service. I recommend Orkin over any other bug company.
Update: We are 8 years into service with Orkin. Quality and service remains great. Our tech has changed but we couldn't be happier. Victor has now been our tech for the last few years, including through the pandemic. We would recommend Orkin, solely based on our experience with the techs, and customer service. Not…
Our serviceman is wonderful very professional very kind and he and does a wonderful job Thank you Ron swalley
Scott was great! Service was on time, quick, and effective.
Very professional and thorough, also extremely friendly
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 496 | $67–$159 |
| Ant extermination | 453 | $83–$246 |
| General pest inspection | 434 | $56–$128 |
| Cockroach extermination | 363 | $81–$246 |
| Bug & insect extermination | 264 | $58–$128 |
| Rodent extermination | 224 | $103–$371 |
| Hornet & wasp extermination | 127 | $93–$282 |
| Mosquito extermination | 120 | $68–$108 |
