Is Orkin any good?
Our verdict: solid, not standout — #36 of 52 pest control services, better than 31%. Customers single out its craft & service and track record; accountability is where it trails.
Craft & service — better than 92% of peers
Track record — better than 80% of peers
Reliability — 16th percentile
Satisfaction — 11th percentile
Accountability — 11th percentile
Orkin for cockroach extermination
Clear ✕363 customers reviewed a cockroach extermination job here and rated it 4.85★. Most paid $160–180 (category typical: $105–$282). For this job it ranks #13 of 35 pest control services we track.
All 363 Google reviews tagged “Cockroach extermination” · showing 20
Great service by Ron! He even got the cobwebs that were on my patio furniture and sprayed all around the property. I am very pleased with his service, was prompt and friendly and asked if there were any issues, I told him I saw black widow spider cobwebs and a lone cockroach. He took care of everything, thanks Ron!
Scott excellent person and he did a fantastic job,
Quick to explain questions, good at identifying insects and behavior, Sebastian was quite nice and informative about the work that was about to happen. Cleaned up my wasp problem with no issue at all. No wasps were seen in the morning
Jon was very respectful and very knowledgeable! Our service was great. 👏🏼
Professional and in time great communication
Quick, friendly , and over the top service !
My tenant was very happy with the service. Very prompt and professional was the feedback I received
Another visit and another happy camper. Thank you, Andy 🙂 Technicians are thorough and very kind. I am now about a year in and still no complaints or issues with Orkin taking care of my pest control. I am a happy pest free customer.
I have been with Orkin for many years, and have always appreciated their professional, quality service. My previous technician Abraham, has always been very thorough & courteous. I now have Mitch as a service technician who is professional and overall helpful with any questions I have. Thank you, Kathy
Employee did a very thorough job inside , and outside of the house. And your customer service department has always been so... courteous and impeccably helpful. Thank you.
Scott, our Orkin tech, is always a pleasure to work with when he visits our home. Friendly, professional, and goes out of his way to make sure we are happy with the service. Scott does a great job every time we see him. Even our dog likes him and that’s a pretty big rarity. Definitely happy with Orkin’s service…
Fernando is a great guy, was punctual and on time
Very professional service, all the times we had to reschedule or spray a different room they were very understanding and helpful. I highly recommend.
Great customer service!
German roaches have invaded the kitchen. Orkin came out the same day. They thoroughly addressed the issue. The customers service rep was very helpful. The field guy was very honest and addressed all the concerns. They keep coming until the problem is fixed.
I appreciate the service. I need a call from an agent a representative the day before my service to ensure I have enough pest trays.
Was very punctual, professional and patient with me.
Scotty is top notch, professional yet friendly. He notifies by phone, while we get automated text and email notices. Highly recommended.
Service was far above expectations. Everything explained to me in detail multiple times. Rep was extremely patient with me and did not hesitate to make sure all of my questions were addressed. Thank u
Technician was exceptional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 2,368 Google reviews and an Experts Score of 41/100 (grade C), #36 of 52 pest control services we track. 3.3% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does Orkin charge?
Customers reported a typical bill of $119 (middle half $81–$171), 6% below the pest control services median of $126.
What do customers hire Orkin for?
Mostly spider extermination (496), ant extermination (453), general pest inspection (434), cockroach extermination (363).
Does the owner respond to complaints?
The owner replied to 46% of 1–3★ reviews (category: 57%).
