How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%16+2.4Craft & service 20%92+18.4Value 10%51+5.1Momentum 8%65+5.2Track record 7%80+5.6Accountability 5%11+0.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCOREOrkin
Lancaster, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 52 pest control services · 4.8★ from 2,368 Google reviews
Report card
Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 454 Google reviews tagged “Ant extermination” · showing 120
Scott excellent person and he did a fantastic job,
Quick to explain questions, good at identifying insects and behavior, Sebastian was quite nice and informative about the work that was about to happen. Cleaned up my wasp problem with no issue at all. No wasps were seen in the morning
Jon was very respectful and very knowledgeable! Our service was great. 👏🏼
The technicians came and did a full inspection of my house and then treated the grounds for the expensive ant problem I had. Thanks guys!
The experience was great! Andy was nice and answered all questions.
My tenant was very happy with the service. Very prompt and professional was the feedback I received
On time. Very respectful and pleasant
Quick and great service. I started my service today with Victor. He was very informative and efficient. Very happy to have started the service.
Elias has great customer service. He always makes sure to address my concerns with the pest control.
Employee did a very thorough job inside , and outside of the house. And your customer service department has always been so... courteous and impeccably helpful. Thank you.
Scott, our Orkin tech, is always a pleasure to work with when he visits our home. Friendly, professional, and goes out of his way to make sure we are happy with the service. Scott does a great job every time we see him. Even our dog likes him and that’s a pretty big rarity. Definitely happy with Orkin’s service and would recommend them to anyone! 👍
I've had Orkin for a number of years and have no complaints, I don't worry about little creatures invading my home when they're unwanted.
Fernando is a great guy, was punctual and on time
Great customer service!
I appreciate the service. I need a call from an agent a representative the day before my service to ensure I have enough pest trays.
Thorough spraying, eliminate spider webs, targeted ant movement & Explained options for mosquito situation. Alonzo does a great job services our home.
Scott and his partner were absolutely amazing! They made me feel so much better about our pest issue and so far has scared all of them away. I can’t thank them enough for being so caring and quick to solve the issues we had! They need a raise, they’re doing fantastic!
love my technician he is always friendly and helpful.
The service was excellent. I would definitely recommend to family and friends.
Awesome service, very responsive. Technician was on time and took care of business.
Scotty is top notch, professional yet friendly. He notifies by phone, while we get automated text and email notices. Highly recommended.
Great service! Very professional.
Service was far above expectations. Everything explained to me in detail multiple times. Rep was extremely patient with me and did not hesitate to make sure all of my questions were addressed. Thank u
Technician was exceptional.
Alonzo rocks and always makes sure our dogs are safely inside, not just for his safety but theirs against the toxins. While I hate the use of pesticides, Orkin takes care to only hit the spots around my house I ask for. Thanks for working on Juneteenth, Alonzo!
Derek was so nice and knowledgeable! He gave us great tips to help us get rid of our ants !
I've used this service for over 10 years, since they helped us out of a massive cockroach infestation. They are always professional and effective! I have had several other offers, but their loyalty to me and my needs deserves the same loyalty back!
Orkin is really a great company to deal with any problems you have regarding insects, etc.. Their workers are very professional and helpful and respectful. I certainly would recommend Orkin anyone asking.
Orkin has very friendly people working for them when they get you a window time they are always on time
Victor is always very pleasant, respectful, and professional. He is extremely knowledgeable about pests and pest control and very patiently answers all my questions. 5 stars for him.
Scotty is punctual, professional, honest, & friendly. I have had no problems with bugs since starting this service, 1 year ago. 100% satisfied. 😌
We appreciate our Orkin service!
I have been using Orkin for more than 20 years. I have always had friendly, professional care from them.
Victor is always professional, friendly and does a very thorough job. He explains exactly what he's going to do, and how it will take care of our pest issues.
The young man that comes to our home is very professional and curtious. Always on the lookout always informative and polite. Thank you Orkin
Technicians are thorough, professional, and knowledgeable. Orkin has been my go-to company for more than a decade.
We have used Orkin for years to eliminate ants and other insects in and around our home. Victor is our service technician and he is amazing! He is friendly, professional, thorough, and responsive.
He is a very good worker and he makes sure he get every part of the house and thats inside and outside.
Great yung man. Great attitude and respectful. Thank you.
Extremely polite and punctual. The process is easy and efficient and very effective. Very, very friendly staff.
But he did everything expected and more I have no complaints
Anthony is AWESOME!!!! I absolutely adore the crew at Orkin! Competitors always knock on the door attempting to offer deals but it’s more than saving a few bucks. It’s about building relationships and connecting with the people in your community. These technicians are in the privacy of your homes and know what…
Great job great attitude and very professional
Very happy with the service! Ron did a great job explaining the process and the chemicals used.
UPDATE: my usual guy came after I texted him, Samuel, and did my service correctly. I am so thankful that he was able to come and correct the issues. He always is so personable and goes above and beyond to make sure it is done correct.
my Orkin technician was fantastic. He was very respectful, thorough and did an outstanding job. He asks the right questions and performs the job required going above & beyond making sure were satisfied with his services. We are very satisfied with the service and happy with his work. I give him a 5-star review…
Orkin always lets us know when they are coming
For many years, I've been struggling to kill the bugs around my house. I don't know where they came from but they were very stubborn and the store-bought sprays never worked. I'm so glad I found out about Orkin. All the bugs have vanished and the stuff they use works like magic! I highly recommend working with them.…
To early. I was out of my hom ensuring I would be on time for the appointment but he came 30 min early. Need to reschedule.
Guy was awesome, he explaned everything very happy with service
Jordan went the “extra mile “ to make sure the bugs were gone. I highly recommend Orkin.
Ever since we started our service with orkin, they have always been professional and have done excellent job keeping bugs away.
Orkin always let’s us know they are coming and ask if we have any particular issues each time they visit
Professional, friendly, knowledgable staff--from the pre-arrival email, plus call the day before each service, to their thorough attention to detail on the actual service call FOR 38 YEARS!
Scott is awesome !
Very professional, respectful, and courteous.
Scottie provided my service as well as always. He also answered my questions concerning rodents.
Wonderful experience every time. I called because we had an outbreak this summer and had to call early. They responded right away and came out early. The experience has been wonderful . Came out and took care of everything. He gets a 10 plus in my book.
Always amazing service! After they leave, I feel confident that my home is protected! Would recommend to everyone!
I have used several other pest control businesses and Scott from Orkin is the best technician by far.
Great experience with Orkin so far!
Best pest control service in the Antelope Valley! Always professional and respond quickly to any concerns I have.
I have a real hatred for bugs, and that's why I love my Orkin guy, Derek. He's very thorough and answers all my questions with a smile. My home is completely bug free. If I do spot a creepy crawly in between scheduled treatments, it will be taken care of in a timely manner - no extra charge. I highly recommend this company and especially Derek!
Scott is a blessing to have servicing our home.
We had a very pleasant young man named Sam Ash.. He was very helpful and polite and professional. We hope we are able to keep him as our exterminator. He did a great job!!!!
Very pleased and they are extremely professional and nice people. I will recommend to anyone.
Javier was very professional and courteous. He took care of the spraying of our house and asked us if we need anything else . We were very satisfied with his work
Very happy with the results and our exterminator (Scott) is professional and experienced. He answers all of our questions, is on time, and takes good care of our home.
He was very professional and kind. Went above and beyond what he needs to do. I highly recommend the company for pest control.
Scottie is my servicer, he is by far the best!! Always on time, extremely knowledgeable of the little critters that invade our home and very professional, he’s like family now!!! I highly recommend Orkin to anyone!! I will not use any other company
Showed up on time and was extremely knowledgeable and went above and beyond to make sure everything was done correctly. High thanks.
Derek came out for the first service and the explanation of services I wanted! I was extremely impressed with his knowledge of pest control, he was a real professional! His explanation on how he will be keeping out family same made my wife and I very happy!! We had concerns about the process because we are both…
Great service
If we have a problem with ants or other bugs, we call or kin and they are here to take care of the problem within a day or two. Very professional.
The guy came out and did an awesome, amazing job. Thank you
Patrick is their best employee. Excellent service.
Our person gets the job done, so that our home isn’t invaded with bugs.
Scotty is amazing to work with and he has been taking care of my place for about two years now. Keep up the great job guys!
Victor was amazing. Had crazy ant issues. One service and no more ants.
Tony, my technician, was awesome. Super knowledgeable and friendly. Went out of his way to make sure I had a good experience. Very thorough.
Excellent service
Our technician Scott is always on time, professional, gives a courtesy call when he’s on his way. He’s on top of all the latest equipment & solutions to get rid of every “creepy crawler critters “ we encounter. I would highly recommend Orkin
Very happy with their service. I recommend Orkin over any other bug company.
Update: We are 8 years into service with Orkin. Quality and service remains great. Our tech has changed but we couldn't be happier. Victor has now been our tech for the last few years, including through the pandemic. We would recommend Orkin, solely based on our experience with the techs, and customer service. Not…
Scott was great! Service was on time, quick, and effective.
No Bugs, No Ants, No Insects We Love our Orkin Service!
We have been having infestations of insects in Pinon Hills, CA. Jorge from Orkin has come by every month for the last ten months and there is not a bug in sight. The Orkin team is always prompt and reliable!
Amazing service. They always let us know in advance when they will arrive and follow up with a call to ensure everything was taken care off. And if there are any issues in between service, they will come back right away. Highly recommend!! Our tech, Javier was very thorough, kind, and efficient.
All of the above
Professional and respectful and responsible all and all Bice young kid
Your staff is always so thorough and professional. Thank you for always taking such good care of our home.
Quick to respond to a request for service
I had my first appointment with Orkin today. I am so very happy I chose Orkin and even happier with the service tech named Ron!! He was prompt, professional, personable, knowledgeable, thorough and courteous!! He is an excellent representation of Orkin and should truly be considered as an asset to the company!!
To the best of my knowledge, the Orkin Pro performed a thorough job. Also, he is friendly and responsive to our needs.
10 stars for Alonso! Very polite communication is great and man oh man, he gets them bugs gone! Thank you Alonso I think your bosses need to give you a fat raise
Scott is amazing at keeping critters away from our home. He is very knowledgeable at what he does. He is so kind and really listens to our needs. I love that he gives us a reminder call the day before service so we can remember to bring our dog in. Thank you Scott for the excellent service you provide our home.
I was in denial and a bit embarrassed about my pest problem but knew that it would become worse if I didn't do something. Because of their high reviews, and that I like their commercials, I chose Orkin. One of the best decisions I have made! The high star level is earned and very true. Since they started service I…
no comment
Today was the first time that we had Ron as are Orkin guy. One of the things that I liked was that he was extremely personable. He went the extra mile on so many levels. He taught me things about what could help prevent certain pests from coming back just by making a few changes. Told me about the program they do to…
Great service everytime they come to my house
My New technician Alycia is Awesome. She communicates when she is on her way and when he is finished. She is Very professional, polite and kind not to mention very smart. It’s not always the company but the technician that does the work and makes the company. Most of the time it’s the people that make the company…
Abraham is always on time and I have not seen a single critter since he has been servicing our home. Thank you guys. I have a new born crawling around and we have not had any issues with pests. Thanks again
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Professional kind workers
Tech Alycia was very helpful and informative. Great service with a great attitude. Went above and beyond informing us of all the potential entry points and describing services done.
The inspector was kind and explained everything I asked him to. He was very nice and professional
Very thorough and informative technician that respected our situation and worked with us as a person not just another number or house.
Our service person Ally was very professional and efficient did a great job explaining everything to us and took care of us. Great service
Very professional and and excellent customer service.
Ron Swalley is the BEST Orkin has to offer! His professional working knowledge of the chemicals and services Orkin provides is immeasurable! I definitely recommend this representative when choosing Orkin!
They r always Profesional and Anthony is always positive and has a great attitude. He is always making sure I have everything need.
Abraham went above and beyond when he came to service the house. He was polite and professional and went the extra mile to remove webs from our children's play area and our patio furniture. Very pleased with the service today
I’ve been with orkin for a while now and the monthly treatments are affordable and always work. Victor Andrade is professional, and knowledgeable with the work he does and always arrives at the time he says. He makes sure that everything went well and will follow up with you to see if the treatment worked with…
Always on time and does a great job
I’m very happy with the service I was provided today as always with Orkin! Scotty is very professional prompt and takes care of our home as if it were his own! We really appreciate the service we receive from him!
Awesome and quick service!
A text is sent to my phone everytime a scheduled appointment is due from ORKIN but their technician does not show up or call to cancel if they cannot make it. This affects quality of their work, responsiveness & professionalism so I had to rate them this way.
Victor was so nice! On time, courteous, and took the time to explain everything to me. Very happy with the service!
First day of service and Was running late Patrick was our service guy, but kept communicating with us which I appreciated he was great very polite and informative, now we wait to see results 🙂
Anthony was performing services at my neighbors and so I asked if he would give me a quote. He was able to spray inside and outside and remove cobwebs same day. He was knowledgeable on the insects and how to exterminate. Tony was very friendly and I would recommend ORKIN.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 496 | $73–$161 |
| Ant extermination | 453 | $96–$323 |
| General pest inspection | 434 | $81–$136 |
| Cockroach extermination | 363 | $105–$282 |
| Bug & insect extermination | 264 | $73–$136 |
| Rodent extermination | 224 | $121–$371 |
| Hornet & wasp extermination | 127 | $106–$323 |
| Mosquito extermination | 120 | $81–$99 |
