How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%16+2.4Craft & service 20%92+18.4Value 10%51+5.1Momentum 8%65+5.2Track record 7%80+5.6Accountability 5%11+0.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCOREOrkin
Lancaster, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 52 pest control services · 4.8★ from 2,368 Google reviews
Report card
Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for bug & insect extermination
Clear ✕All 266 Google reviews tagged “Bug & insect extermination” · showing 80
Elias with orkin has been a great help in helping us to keep all those pesky little ants away. They were in the house and we tried everything. He had to come back several times but they are finally gone and orkin continues to keep all those insects out of the house and boarders. Thank you orkin . I would highly…
What great service provided by Orkin and our tech Mitch. He was very knowledgeable and explained all aspects of the inspection and service that would be provided. Truly a pleasure to have him as our tech. Thank you Orkin a great first experience with your organization.
Mitch is out exterminator, and he does s great job. He's friendly and professional at the same time.
Scott excellent person and he did a fantastic job,
Service Guy was Great.
Quick to explain questions, good at identifying insects and behavior, Sebastian was quite nice and informative about the work that was about to happen. Cleaned up my wasp problem with no issue at all. No wasps were seen in the morning
Scott was very nice and professional and exceeded our expectations. He sprayed inside outside and the garage meeting our needs!
Jon came to my house and he was so patient and thorough when he sprayed the back yard he cleaned spider webs and all I didn't feel rush he came same day and waited patiently while I prepped my house to be sprayed I just really appreciated his professionalism, his politeness, his whole attitude the service was A1.
Professional and in time great communication
My tenant was very happy with the service. Very prompt and professional was the feedback I received
Another visit and another happy camper. Thank you, Andy 🙂 Technicians are thorough and very kind. I am now about a year in and still no complaints or issues with Orkin taking care of my pest control. I am a happy pest free customer.
They are always professional and do an excellent job. On time, work expediently and always check to see if there are issues.
I have been with Orkin for many years, and have always appreciated their professional, quality service. My previous technician Abraham, has always been very thorough & courteous. I now have Mitch as a service technician who is professional and overall helpful with any questions I have. Thank you, Kathy
They came on time, finished on time and very professional.
Quick and great service. I started my service today with Victor. He was very informative and efficient. Very happy to have started the service.
Elias has great customer service. He always makes sure to address my concerns with the pest control.
Employee did a very thorough job inside , and outside of the house. And your customer service department has always been so... courteous and impeccably helpful. Thank you.
Great service
Scott, our Orkin tech, is always a pleasure to work with when he visits our home. Friendly, professional, and goes out of his way to make sure we are happy with the service. Scott does a great job every time we see him. Even our dog likes him and that’s a pretty big rarity. Definitely happy with Orkin’s service and would recommend them to anyone! 👍
Victor is the best
Prompt, friendly and efficient.
Patrick my service provider is great and I have had no problems with bugs since starting the regular service years ago.
Orkin service exceptional!! I cannot thank the leadership enough for their support!
I have been very pleased with Orkin. My serviceman is Mitch and he is so helpful. They are always on time and easy to work with.
Our technician is exceptional and communicates well.
I've had Orkin for a number of years and have no complaints, I don't worry about little creatures invading my home when they're unwanted.
Wonderful experience! The guy that came to my house, Derek, was super kind and genuine. He gave his condolences about my dad passing, and said, God bless you as I left for 3 hours. I saw a moth after he was done spraying bit I know it takes a few times to get rid of all the moths. Great experience!
I love love love orkin
Orkin stayed in touch with me up to the date and time of service. Scott knocked out front, back and inside my home whilst working around my clutter.
Thank you so much.Brian, getting rid of all my spiders and you are very professional and kind
Haven’t had an issue with any critters since starting with Orkin. Andrew is always professional polite and always on time.
Best service works great recommend for everyone pest control services
The whole experience was incredible. Polite and knowledgeable service. Will definitely recommend
Technicians are always so polite and willing to work with you. George and Coda are extremely helpful.
They're punctual, courteous & they get the job done! Thank you
Alonzo, our service technician, is always professional, knowledgeable and pleasant. I’m very happy with ORKIN and wouldn’t use any other company.
The service was excellent. I would definitely recommend to family and friends.
The whole process was simple and the staff was very professional. The Tech that came to the house took extra time to remove the Cushions off my brand new patio furniture I just purchased. He treated absolutely everything and I have not seen any bugs since. It’s the small things like that I take value in. Very…
Awesome service, very responsive. Technician was on time and took care of business.
Scotty is top notch, professional yet friendly. He notifies by phone, while we get automated text and email notices. Highly recommended.
Service was far above expectations. Everything explained to me in detail multiple times. Rep was extremely patient with me and did not hesitate to make sure all of my questions were addressed. Thank u
Our regular sub tech came out today. Always friendly and profesional...
Orkin is always there on time, does a great job, and if a problem arises in between treatments, they don't hesitate to promptly return to address that problem. What more could a homeowner ask for?
I've used this service for over 10 years, since they helped us out of a massive cockroach infestation. They are always professional and effective! I have had several other offers, but their loyalty to me and my needs deserves the same loyalty back!
Victor is always very pleasant, respectful, and professional. He is extremely knowledgeable about pests and pest control and very patiently answers all my questions. 5 stars for him.
Tech always professional. Always gives me a call when he's on his way
Scotty is punctual, professional, honest, & friendly. I have had no problems with bugs since starting this service, 1 year ago. 100% satisfied. 😌
Excellent service.
Victor is always professional, friendly and does a very thorough job. He explains exactly what he's going to do, and how it will take care of our pest issues.
My technician was Anthony, he was a super nice guy, took his time to treat my home and explain the how everything works. Anthony was real thorough, he did a great job.
The young man that comes to our home is very professional and curtious. Always on the lookout always informative and polite. Thank you Orkin
He was fast and well organized. Great work.
My service provider was Anthony He was very helpful and detailed oriented. Looking forward to working with him. Anthony has a great attitude and very nice personality.
I've been using them for years, great service, great price.
We have used Orkin for years to eliminate ants and other insects in and around our home. Victor is our service technician and he is amazing! He is friendly, professional, thorough, and responsive.
Always punctual, great workers, and great suggestions. Amazing results from the pest control. Recommend them to anyone who dislikes bugs entering their home.
Great customer service with full disclosure and reasonable prices with no increase for first two years.
Very unprofessional the man showed up 2 1/2 late no phone call nothing!! And did a Lousy job at Spraying our house, He acted like he had no idea what he was doing. I must admit this is the first time they did a terrible job.
Great yung man. Great attitude and respectful. Thank you.
But he did everything expected and more I have no complaints
I alway have great service. Thank you
Anthony is AWESOME!!!! I absolutely adore the crew at Orkin! Competitors always knock on the door attempting to offer deals but it’s more than saving a few bucks. It’s about building relationships and connecting with the people in your community. These technicians are in the privacy of your homes and know what…
George os great and very professional in whayhe is doing.
Scotty is the best! Very professional and courteous. He goes above and beyond. We stay with this service due to Scotty! Thank you!
Thank you Victor for coming to take care of our issue Glad you take care of it
UPDATE: my usual guy came after I texted him, Samuel, and did my service correctly. I am so thankful that he was able to come and correct the issues. He always is so personable and goes above and beyond to make sure it is done correct.
my Orkin technician was fantastic. He was very respectful, thorough and did an outstanding job. He asks the right questions and performs the job required going above & beyond making sure were satisfied with his services. We are very satisfied with the service and happy with his work. I give him a 5-star review…
Orkin always lets us know when they are coming
For many years, I've been struggling to kill the bugs around my house. I don't know where they came from but they were very stubborn and the store-bought sprays never worked. I'm so glad I found out about Orkin. All the bugs have vanished and the stuff they use works like magic! I highly recommend working with them.…
To early. I was out of my hom ensuring I would be on time for the appointment but he came 30 min early. Need to reschedule.
Scotty was very friendly and welcoming. Worked quickly and efficiently.
Brian and Scott are extremely nice and knowledgeable in there job,and very willing to answer any questions of concern.I highly recommend there service
Jordan went the “extra mile “ to make sure the bugs were gone. I highly recommend Orkin.
I’m very happy with the service provided thus far
Orkin always let’s us know they are coming and ask if we have any particular issues each time they visit
Professional, friendly, knowledgable staff--from the pre-arrival email, plus call the day before each service, to their thorough attention to detail on the actual service call FOR 38 YEARS!
Patrick my service man is a true professional in his work, knowledge, friendliness, and honest work ethic.
Very professional, respectful, and courteous.
I have used several other pest control businesses and Scott from Orkin is the best technician by far.
Orkin has been very professional, on time and very knowledgeable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 496 | $73–$161 |
| Ant extermination | 453 | $96–$323 |
| General pest inspection | 434 | $81–$136 |
| Cockroach extermination | 363 | $105–$282 |
| Bug & insect extermination | 264 | $73–$136 |
| Rodent extermination | 224 | $121–$371 |
| Hornet & wasp extermination | 127 | $106–$323 |
| Mosquito extermination | 120 | $81–$99 |
