How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%63+22Reliability 15%56+8.4Craft & service 20%55+11Value 10%56+5.6Momentum 8%63+5Track record 7%81+5.7Accountability 5%11+0.6Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREOrkin
Lancaster, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 86 pest control services · 4.8★ from 2,368 Google reviews
Report card
Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and satisfaction; weakest: accountability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 363 Google reviews tagged “Cockroach extermination” · showing 40
Great service by Ron! He even got the cobwebs that were on my patio furniture and sprayed all around the property. I am very pleased with his service, was prompt and friendly and asked if there were any issues, I told him I saw black widow spider cobwebs and a lone cockroach. He took care of everything, thanks Ron!
Scott excellent person and he did a fantastic job,
Quick to explain questions, good at identifying insects and behavior, Sebastian was quite nice and informative about the work that was about to happen. Cleaned up my wasp problem with no issue at all. No wasps were seen in the morning
Jon was very respectful and very knowledgeable! Our service was great. 👏🏼
Professional and in time great communication
Quick, friendly , and over the top service !
My tenant was very happy with the service. Very prompt and professional was the feedback I received
Another visit and another happy camper. Thank you, Andy 🙂 Technicians are thorough and very kind. I am now about a year in and still no complaints or issues with Orkin taking care of my pest control. I am a happy pest free customer.
I have been with Orkin for many years, and have always appreciated their professional, quality service. My previous technician Abraham, has always been very thorough & courteous. I now have Mitch as a service technician who is professional and overall helpful with any questions I have. Thank you, Kathy
Employee did a very thorough job inside , and outside of the house. And your customer service department has always been so... courteous and impeccably helpful. Thank you.
Scott, our Orkin tech, is always a pleasure to work with when he visits our home. Friendly, professional, and goes out of his way to make sure we are happy with the service. Scott does a great job every time we see him. Even our dog likes him and that’s a pretty big rarity. Definitely happy with Orkin’s service and would recommend them to anyone! 👍
Fernando is a great guy, was punctual and on time
Very professional service, all the times we had to reschedule or spray a different room they were very understanding and helpful. I highly recommend.
Great customer service!
German roaches have invaded the kitchen. Orkin came out the same day. They thoroughly addressed the issue. The customers service rep was very helpful. The field guy was very honest and addressed all the concerns. They keep coming until the problem is fixed.
I appreciate the service. I need a call from an agent a representative the day before my service to ensure I have enough pest trays.
Was very punctual, professional and patient with me.
Scotty is top notch, professional yet friendly. He notifies by phone, while we get automated text and email notices. Highly recommended.
Service was far above expectations. Everything explained to me in detail multiple times. Rep was extremely patient with me and did not hesitate to make sure all of my questions were addressed. Thank u
Technician was exceptional.
I appreciate Brian my pest control technician. He is very informative and never fails to have a positive attitude.
I've used this service for over 10 years, since they helped us out of a massive cockroach infestation. They are always professional and effective! I have had several other offers, but their loyalty to me and my needs deserves the same loyalty back!
Orkin is really a great company to deal with any problems you have regarding insects, etc.. Their workers are very professional and helpful and respectful. I certainly would recommend Orkin anyone asking.
Victor is always very pleasant, respectful, and professional. He is extremely knowledgeable about pests and pest control and very patiently answers all my questions. 5 stars for him.
Scotty is punctual, professional, honest, & friendly. I have had no problems with bugs since starting this service, 1 year ago. 100% satisfied. 😌
We appreciate our Orkin service!
The young man that comes to our home is very professional and curtious. Always on the lookout always informative and polite. Thank you Orkin
He was fast and well organized. Great work.
Technicians are thorough, professional, and knowledgeable. Orkin has been my go-to company for more than a decade.
I've been using them for years, great service, great price.
We have used Orkin for years to eliminate ants and other insects in and around our home. Victor is our service technician and he is amazing! He is friendly, professional, thorough, and responsive.
He is a very good worker and he makes sure he get every part of the house and thats inside and outside.
Great yung man. Great attitude and respectful. Thank you.
Very happy with the service! Ron did a great job explaining the process and the chemicals used.
my Orkin technician was fantastic. He was very respectful, thorough and did an outstanding job. He asks the right questions and performs the job required going above & beyond making sure were satisfied with his services. We are very satisfied with the service and happy with his work. I give him a 5-star review…
For many years, I've been struggling to kill the bugs around my house. I don't know where they came from but they were very stubborn and the store-bought sprays never worked. I'm so glad I found out about Orkin. All the bugs have vanished and the stuff they use works like magic! I highly recommend working with them.…
Scotty is very dependable and professional. I had an infestation of roaches and after one treatment they were gone.
To early. I was out of my hom ensuring I would be on time for the appointment but he came 30 min early. Need to reschedule.
Scotty was very friendly and welcoming. Worked quickly and efficiently.
Guy was awesome, he explaned everything very happy with service
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 496 | $67–$159 |
| Ant extermination | 453 | $83–$246 |
| General pest inspection | 434 | $56–$128 |
| Cockroach extermination | 363 | $81–$246 |
| Bug & insect extermination | 264 | $58–$128 |
| Rodent extermination | 224 | $103–$371 |
| Hornet & wasp extermination | 127 | $93–$282 |
| Mosquito extermination | 120 | $68–$108 |
