How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREOrkin
Lancaster, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 86 pest control services · 4.8★ from 2,368 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 436 Google reviews tagged “General pest inspection” · showing 220
Very professional, knowledgeable and quick. The service was great.
Very good, and exceptional guy!!
What great service provided by Orkin and our tech Mitch. He was very knowledgeable and explained all aspects of the inspection and service that would be provided. Truly a pleasure to have him as our tech. Thank you Orkin a great first experience with your organization.
Great Customer Service! Timely, Professional, Friendly & Thorough & explains everything in detail! Matthew was wonderful & did a great job!!
Scott was very nice and professional and exceeded our expectations. He sprayed inside outside and the garage meeting our needs!
The technician and inspector were both knowledgeable and professional, they explained the process and shared their findings with us in real time. We are very pleased with the service provided by them.
Elias was very helpful, friendly, and professional. He was very thorough in his inspection, and took the time to explain what steps he was going to take to get rid of our wasp problem. I appreciated his thoroughness, and his reassurance that our pests would be taken care of.
Another visit and another happy camper. Thank you, Andy 🙂 Technicians are thorough and very kind. I am now about a year in and still no complaints or issues with Orkin taking care of my pest control. I am a happy pest free customer.
Victor has continued to provide a good service of spraying inside and outside of my house. I stayed with Orkin Pest Control for over 15 years and they gave good senior discount to my family as well.
They are always professional and do an excellent job. On time, work expediently and always check to see if there are issues.
I have been with Orkin for many years, and have always appreciated their professional, quality service. My previous technician Abraham, has always been very thorough & courteous. I now have Mitch as a service technician who is professional and overall helpful with any questions I have. Thank you, Kathy
Awesome customer service
Elias has great customer service. He always makes sure to address my concerns with the pest control.
Employee did a very thorough job inside , and outside of the house. And your customer service department has always been so... courteous and impeccably helpful. Thank you.
Victor is the best
Prompt, friendly and efficient.
Patrick my service provider is great and I have had no problems with bugs since starting the regular service years ago.
Orkin service exceptional!! I cannot thank the leadership enough for their support!
Andrew is always fantastic agent. He was knowledgeable, explained everything, polite, Patient and made you feel special. Great Job!
Alonzo has been are guy since day one! He is extremely professional, very knowledgeable about every issue we come across whether it would be bugs, wasp, nests, or rodents! I recommend him for all your needs. Thank you Alonzo! Maya
I've had Orkin for a number of years and have no complaints, I don't worry about little creatures invading my home when they're unwanted.
Thank you Derek!
Great customer service!
We get a text that they came, but we've been here and no one came to the house. I'm paying for text messages of service that never happens
Thank you so much.Brian, getting rid of all my spiders and you are very professional and kind
Best service works great recommend for everyone pest control services
They did inspection and fumigation of entire house inside and outside.
Fantastic technician, always on time and notifies you of his arrival. Listens and takes care of my property professionally. No issues or problems.
Brian was very professional and keen with his job, I will recommend for his services and even can earlier to ensure we were all set for our services. I truly appreciate his attention to detail.
Our service member showed up on time and came prepared with everything. He sat and explained everything with us in full detail. Would highly recommend for future services.
awesome job very educational and informative also so very satisfied thank you so much......
Technicians are always so polite and willing to work with you. George and Coda are extremely helpful.
They're punctual, courteous & they get the job done! Thank you
Scotty is top notch, professional yet friendly. He notifies by phone, while we get automated text and email notices. Highly recommended.
Scott Soto is amazing. Always very professional and going above and beyond for his customers!
Mitchell is alway polite, professional, and on time. Sprayed and did a walk around sharing seasonal pest and finding on the property. Made recommendation for future treatments, and explain what to expect in the next two weeks. Great service.
Alonzo rocks and always makes sure our dogs are safely inside, not just for his safety but theirs against the toxins. While I hate the use of pesticides, Orkin takes care to only hit the spots around my house I ask for. Thanks for working on Juneteenth, Alonzo!
Our regular sub tech came out today. Always friendly and profesional...
I've used this service for over 10 years, since they helped us out of a massive cockroach infestation. They are always professional and effective! I have had several other offers, but their loyalty to me and my needs deserves the same loyalty back!
Andrew is awesome. !!!!! Always pleasant and very helpful.
Victor is always very pleasant, respectful, and professional. He is extremely knowledgeable about pests and pest control and very patiently answers all my questions. 5 stars for him.
Scotty is punctual, professional, honest, & friendly. I have had no problems with bugs since starting this service, 1 year ago. 100% satisfied. 😌
Excellent service.
Victor is very profesional and knowledgeable.
Very Good Service
The young man that comes to our home is very professional and curtious. Always on the lookout always informative and polite. Thank you Orkin
He was fast and well organized. Great work.
My service provider was Anthony He was very helpful and detailed oriented. Looking forward to working with him. Anthony has a great attitude and very nice personality.
I've been using them for years, great service, great price.
We have used Orkin for years to eliminate ants and other insects in and around our home. Victor is our service technician and he is amazing! He is friendly, professional, thorough, and responsive.
He is a very good worker and he makes sure he get every part of the house and thats inside and outside.
Always punctual, great workers, and great suggestions. Amazing results from the pest control. Recommend them to anyone who dislikes bugs entering their home.
Great customer service with full disclosure and reasonable prices with no increase for first two years.
Very unprofessional the man showed up 2 1/2 late no phone call nothing!! And did a Lousy job at Spraying our house, He acted like he had no idea what he was doing. I must admit this is the first time they did a terrible job.
Great yung man. Great attitude and respectful. Thank you.
Extremely polite and punctual. The process is easy and efficient and very effective. Very, very friendly staff.
But he did everything expected and more I have no complaints
I alway have great service. Thank you
Brian was attentive, friendly and thorough!
Great service!! The workers are exceptional!!! Respectful, professional!! I have a great team!!
Anthony is AWESOME!!!! I absolutely adore the crew at Orkin! Competitors always knock on the door attempting to offer deals but it’s more than saving a few bucks. It’s about building relationships and connecting with the people in your community. These technicians are in the privacy of your homes and know what…
The representative was very attentive to my concerns of removing the spider webs.
George os great and very professional in whayhe is doing.
Orkin representative Derek Range has serviced our house multiple times. He's always on-time, asks us about any concerns we have, explains each treatment/options, and makes sure we fully understand everything we sign. In short, he's a consummate professional.
The young man was very professional and knowledgeable.
Thank you Victor for coming to take care of our issue Glad you take care of it
my Orkin technician was fantastic. He was very respectful, thorough and did an outstanding job. He asks the right questions and performs the job required going above & beyond making sure were satisfied with his services. We are very satisfied with the service and happy with his work. I give him a 5-star review…
I’m very please Thankful I chose Orkin
Orkin always lets us know when they are coming
For many years, I've been struggling to kill the bugs around my house. I don't know where they came from but they were very stubborn and the store-bought sprays never worked. I'm so glad I found out about Orkin. All the bugs have vanished and the stuff they use works like magic! I highly recommend working with them.…
Great technician
I love Orkin i’ve always had good service with them very professional and friendly. If I ever have a problem, they always come back to fix it.
Mr. Sam is always professional and continues to arrive promptly as stated; thank you! My family appreciates your continued outstanding service! Respectfully, R. Family
Scotty is very dependable and professional. I had an infestation of roaches and after one treatment they were gone.
To early. I was out of my hom ensuring I would be on time for the appointment but he came 30 min early. Need to reschedule.
Scotty was very friendly and welcoming. Worked quickly and efficiently.
Guy was awesome, he explaned everything very happy with service
Orkin always let’s us know they are coming and ask if we have any particular issues each time they visit
Well…..I don’t know why I waited this long! I am impressed! Orkin did great with the price, service and an amazing outcome! I was so frustrated/overwhelmed with the “SPRINGTAIL” issue! Orkin great job! Don’t hesitate, call Orkin! By far the best call I ever made!!! Thank you again!!!! Lori from Oak Hills!
Friendly and good communicator.
Patrick my service man is a true professional in his work, knowledge, friendliness, and honest work ethic.
Scott is awesome !
Very professional, respectful, and courteous.
Showed up on time. Great customer service.
Scottie provided my service as well as always. He also answered my questions concerning rodents.
Wonderful experience every time. I called because we had an outbreak this summer and had to call early. They responded right away and came out early. The experience has been wonderful . Came out and took care of everything. He gets a 10 plus in my book.
Always amazing service! After they leave, I feel confident that my home is protected! Would recommend to everyone!
Scotty was very thorough and professional.He also communicated every detail in which he performed on my units. Excellent job Scotty! 5⭐'s
I have used several other pest control businesses and Scott from Orkin is the best technician by far.
Orkin has been very professional, on time and very knowledgeable.
Sam is very friendly and professional, does an awesome job!
Scott Soto was very professional from the start. He made me feel welcome to the Orkin family. Good quality service inside and outside of the home.
Made inspection and clearly shared the problems he saw Started taking care of them right away
I have a real hatred for bugs, and that's why I love my Orkin guy, Derek. He's very thorough and answers all my questions with a smile. My home is completely bug free. If I do spot a creepy crawly in between scheduled treatments, it will be taken care of in a timely manner - no extra charge. I highly recommend this company and especially Derek!
Scott is a blessing to have servicing our home.
Very pleased and they are extremely professional and nice people. I will recommend to anyone.
The service has greatly diminished the amount of insects I used to find on my property. I appreciate the notifications of being on their way and arriving. Very professional service.
Anthony is very professional and detailed with his work.
Javier was very professional and courteous. He took care of the spraying of our house and asked us if we need anything else . We were very satisfied with his work
Very happy with the results and our exterminator (Scott) is professional and experienced. He answers all of our questions, is on time, and takes good care of our home.
He was very professional and kind. Went above and beyond what he needs to do. I highly recommend the company for pest control.
Extremely professional and knowledgeable customer service and technician. Very satisfied I called Orkin from the many options available out there.
Very professional stayed in contact with me about arrival time. Explained everything very well. Very friendly.
Anthony our technician always goes above and beyond to make sure our needs are met with each service. He is professional and provides excellent customer service. We have been using Orkin for over a year now which I must say we are well pleased with there services.
Showed up on time and was extremely knowledgeable and went above and beyond to make sure everything was done correctly. High thanks.
Derek came out for the first service and the explanation of services I wanted! I was extremely impressed with his knowledge of pest control, he was a real professional! His explanation on how he will be keeping out family same made my wife and I very happy!! We had concerns about the process because we are both…
Very professional and listened to my needs and did a great job
If we have a problem with ants or other bugs, we call or kin and they are here to take care of the problem within a day or two. Very professional.
Patrick is their best employee. Excellent service.
Scotty is amazing to work with and he has been taking care of my place for about two years now. Keep up the great job guys!
Two technicians came out. They were both friendly, asked me if there were any issues they needed to address and then began spraying. They were very efficient, answered my questions and quickly finished. We had a problem with Silver Fish when we first moved in, a year ago, and haven't seen any sign of them in…
Victor was amazing. Had crazy ant issues. One service and no more ants.
Or kin sent their best, Sam was professional, took care of the problem, was respectful, and made it easy to understand how Orkin works.. Definitely recommend guys..
Scott was really great and professional. He knows a lot about the job and I appreciate that!
Tony, my technician, was awesome. Super knowledgeable and friendly. Went out of his way to make sure I had a good experience. Very thorough.
Such genuine people who are extremely skilled in what they do, they are efficient and give a great atmosphere! Very pleased with their service.
Excellent service
Scott was great, he did an amazing job on our home. He worked hard to ensure that we got the kind of service you would expect from a professional organization.
Very friendly and professional.
Orkin of Palmdale is very efficient. They visit, spray, and check the rodent bait boxes, regularly. I haven’t had any pest problems since they started servicing my home in Santa Clarita. I definitely recommend them.
Our technician Scott is always on time, professional, gives a courtesy call when he’s on his way. He’s on top of all the latest equipment & solutions to get rid of every “creepy crawler critters “ we encounter. I would highly recommend Orkin
Very happy with their service. I recommend Orkin over any other bug company.
Update: We are 8 years into service with Orkin. Quality and service remains great. Our tech has changed but we couldn't be happier. Victor has now been our tech for the last few years, including through the pandemic. We would recommend Orkin, solely based on our experience with the techs, and customer service. Not…
Scott was great! Service was on time, quick, and effective.
Victor called ahead of the visit and was very effective and professional in servicing the property.
Our Orkin service has been phenomenal since day 1. Anytime we needed service in between or to add services they have been very responsive and quick. Recommend to all!
No Bugs, No Ants, No Insects We Love our Orkin Service!
We have been having infestations of insects in Pinon Hills, CA. Jorge from Orkin has come by every month for the last ten months and there is not a bug in sight. The Orkin team is always prompt and reliable!
Two guys, not just one. Polite. Did not act shocked at my mess. Dead cockroaches morning after they came.
Victor is great.
Professional and respectful and responsible all and all Bice young kid
Always friendly
Christian was great! Was very knowledgeable and helpful.
Scottie is such a pro! He made sure to explain the process of extermination and pest control maintenance clearly, so my spouse and I understood what he was doing. We had him service our house 2 years ago for ants, and he remembered us. Scottie’s awesome!
Polite professional and kind best of all on time thanks you to the gentleman who came.
Punctual, helpful, professional, courteous, and efficient.
Best service iv ever had and iv used several. Very respectful calls when I ask let's me care for my fur babies. It's important to listen to your customers and they Excell in this area. Thank you for being the best if the best!
They are a very professional service I would recommend to anyone Happy customer and Wife.
Derek knows a lot about the insects and related material as to what my house needs. He took his time, and was caring. Much more than many workers in many Types of work. I am very appreciative.
Super informative and very helpful. I just received the started treatment. Hope we start seeing a difference soon 🙏🏼 Will update on how effective the treatment is in a few months.
Scott and Samuel were GREAT! They were quick, efficient, thorough, and very friendly. I highly recommend this business and I commend Scott and Samuel for a job well done! Thank you!
Victor was awesome! Explained everything well and did has job quickly and efficiently. Will be posting an update of the service in a month to see if these pesky bugs go away
To the best of my knowledge, the Orkin Pro performed a thorough job. Also, he is friendly and responsive to our needs.
The guys was on it 👌 they know their stuff I don't like the fact the when I called to start up service the lady lied to me about what was included I specifically asked for certain things I needed because I have kids and pets and I don't need to have snakes fleas and ticks which she said was also included but NOT…
10 stars for Alonso! Very polite communication is great and man oh man, he gets them bugs gone! Thank you Alonso I think your bosses need to give you a fat raise
Alonzo is the best. Always on time, courteous, and professional.
As generally happy, forgiving, and flexible people, my husband and I have reached our limit. The laundry list of complaints I have against this branch and Orkin in general is exhaustive and long. So long I couldn't possibly go through it here but don't let that detour you from the fact that this branch/company's…
Very professional and technician is very helpful and excellent service
Devon was very professional Great job. Thank you
Very quick and professional
I love the service that I receive from Orkin of Antelope Valley. The technician, Anthony, is always courteous, on time, knowledgeable and always full of helpful tips and suggestions 😃
Derek did a great job. He is very thorough and polite and very nice and attentive. I definitely want to keep using his very professional services and outstanding poo attitude. Thank you very much.
Victor was very knowledgeable, polite, and thoroughly answered all my questions. Provided professional insight and tips.
Anthony is amazing! He calls before he arrives, shows up on time and does a great job.
Always great communication Great service Recommend
The tech was friendly and explain in detail what he was going to do.
Today was the first time that we had Ron as are Orkin guy. One of the things that I liked was that he was extremely personable. He went the extra mile on so many levels. He taught me things about what could help prevent certain pests from coming back just by making a few changes. Told me about the program they do to…
I have been using Orkin for several years. They got rid of pesky roaches I had never seen in the 38 years I was living here. Each time they service my home they are clean friendly and thorough.
Staff is amazing very professional
For us it’s important to stay on a plan. We live between the high desert and mountain area and bugs HAD been a problem. If I miss a scheduled appt. The bugs return. They are consistent the spray works excellent for our home
Very attentive and professional
Abraham is always on time and I have not seen a single critter since he has been servicing our home. Thank you guys. I have a new born crawling around and we have not had any issues with pests. Thanks again
Communicates when showing up and on time. Does a thorough job. And very knowledgeable. I’ve used them for years.
General insect prevention
I do not appreciate that they do not tell you when they are coming. I was in the middle of a meeting and there was ORKIN.
N/A
Tech very nice polite
Technicians are always on Time, respectful, and kind and knowledgeable .
Scott is very friendly, thorough and respectful of our property. He always confirms when he’s on his way, when he’s on our property and gives a complete report of what he’s done.
Tech Alycia was very helpful and informative. Great service with a great attitude. Went above and beyond informing us of all the potential entry points and describing services done.
Victor comes sprays my home once a month he is trustworthy and very friendly.
I have used Orkin for the past 20 years. They have always been prompt, calling first to let me know when they are arriving, and email correspondence as well. I have honestly not had any insects in my home, and being arachnophobic, I feel completely competent not ever encountering one in my house. They technicians…
The inspector was kind and explained everything I asked him to. He was very nice and professional
Our service person Ally was very professional and efficient did a great job explaining everything to us and took care of us. Great service
Greet service! Thank you Derek.
Great 👍 Job No more pest
They r always Profesional and Anthony is always positive and has a great attitude. He is always making sure I have everything need.
I’ve been with orkin for a while now and the monthly treatments are affordable and always work. Victor Andrade is professional, and knowledgeable with the work he does and always arrives at the time he says. He makes sure that everything went well and will follow up with you to see if the treatment worked with…
Always on time and does a great job
I’m very happy with the service I was provided today as always with Orkin! Scotty is very professional prompt and takes care of our home as if it were his own! We really appreciate the service we receive from him!
Scott is absolutely amazing!!!
Victor was so nice! On time, courteous, and took the time to explain everything to me. Very happy with the service!
Great service every time! Never disappointed!
Anthony was performing services at my neighbors and so I asked if he would give me a quote. He was able to spray inside and outside and remove cobwebs same day. He was knowledgeable on the insects and how to exterminate. Tony was very friendly and I would recommend ORKIN.
Scott did an excellent job. Very courteous, explained everything. Well done!
Ron was very professional and explained the treatments he was doing.
Good inspection and answered all questions and very polite, only thing was forgot to pick up little debris that fell from the attic.
Scott is our Orkin guy and he is the best. He has become one of the family. He always goes above and beyond. If you live in the AV I highly recommend using Okin and having Scott take care of all your service needs. We have had no problems with pests thanks to Okin and Scott.
Did a great job I was happy with the service 👍
Very friendly and professional. Answered all questions. Very positive and helpful with my pets. Very impressed with the service and would recommend to others! Thank you!
Very professional and they listen to what problem areas and help you understand how to fix the issues
Patrick was very friendly, thorough and professional.
Showed up on time. Very professional and courteous. Highly recommended
Same day appointment made my choice for me opposed to their competitors
Julian was very friendly upon arrival. Today was the first treatment, and we are very excited to work with Orkin!
Excellent customer service and everyone is always helpful. Excellent work and if you’re not satisfied they absolutely try their best to keep their customers happy!!!
The technician was on time, professional, very thorough, very knowledgeable and completed the job ahead of the timeframe given by the technician. They were able to make my initial appointment very quickly, for the next day. So far, I have a great experience with Orkin.
Excellent service
The service man., I think his name is Victor, does a wonderful job. He’s very thoughtful. he’s very thorough and very pleasant to speak to and visit with.
Good service
Anthony is polite, professional and has excellent communication skills. We've found him reliable and very easy to work with.
Abraham (Technician) does Great Work. Have been with company for years. . ,
Ryan was very professional and covered all the places with a problem. I haven't seen the results yet because my problem was spiders and spider webs but I hope they won't come back. I'll know by next month if the treatment worked. Ryan is a good worker. I would use him again for sure.
Excellent service. Everything was explained in great detail. Very professional
Orkin is always quick to schedule me in if needed. They are very professional and a great value. Would definitely recommend.
First visit but they were on time, they came right away and they were very nice.
Orkin Service Tech asked about my concern and immediately explained his plan to investigate the issue and then eliminate the rodent if found. The tech walked our perimeter to see if there any other issues or possibile preventative measures that could be employed. Technician was very professional and competent with the task.
Absolutely fantastic service! Abraham was super professional, friendly, and courteous. Everything was explained well, and Abraham was efficient and very respectful of our home. I am so glad that our home pest protection is in good hands from now on.
Prompt and attentive to our needs, very thorough job.
Always polite always on time very good service!
They did a very good job, very friendly and knowledgeable
Good service
Arrived on time. Very professional, courteous. Got right to work. Explained options clearly.
Orkin people are the best! Polite and know the job!
Excellent service!!!
Dude was very professional and obvious people person . Hard to find
Good customer service all around a 10
They were great fast gave us our peace of mind couldn't be happier.
We had a great experience with Scott, he goes above and beyond and has a ton of knowledge on pests. He’s quick and efficient on treating the house and explained everything thoroughly. Amazing service!
Always on time, pleasant, respectful and listen to whatever questions or issues I have.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 496 | $67–$159 |
| Ant extermination | 453 | $83–$246 |
| General pest inspection | 434 | $56–$128 |
| Cockroach extermination | 363 | $81–$246 |
| Bug & insect extermination | 264 | $58–$128 |
| Rodent extermination | 224 | $103–$371 |
| Hornet & wasp extermination | 127 | $93–$282 |
| Mosquito extermination | 120 | $68–$108 |
