How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%16+2.4Craft & service 20%92+18.4Value 10%51+5.1Momentum 8%65+5.2Track record 7%80+5.6Accountability 5%11+0.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCOREOrkin
Lancaster, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 52 pest control services · 4.8★ from 2,368 Google reviews
Report card
Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 436 Google reviews tagged “General pest inspection” · showing 80
Very professional, knowledgeable and quick. The service was great.
Very good, and exceptional guy!!
What great service provided by Orkin and our tech Mitch. He was very knowledgeable and explained all aspects of the inspection and service that would be provided. Truly a pleasure to have him as our tech. Thank you Orkin a great first experience with your organization.
Great Customer Service! Timely, Professional, Friendly & Thorough & explains everything in detail! Matthew was wonderful & did a great job!!
Scott was very nice and professional and exceeded our expectations. He sprayed inside outside and the garage meeting our needs!
The technician and inspector were both knowledgeable and professional, they explained the process and shared their findings with us in real time. We are very pleased with the service provided by them.
Elias was very helpful, friendly, and professional. He was very thorough in his inspection, and took the time to explain what steps he was going to take to get rid of our wasp problem. I appreciated his thoroughness, and his reassurance that our pests would be taken care of.
Another visit and another happy camper. Thank you, Andy 🙂 Technicians are thorough and very kind. I am now about a year in and still no complaints or issues with Orkin taking care of my pest control. I am a happy pest free customer.
Victor has continued to provide a good service of spraying inside and outside of my house. I stayed with Orkin Pest Control for over 15 years and they gave good senior discount to my family as well.
They are always professional and do an excellent job. On time, work expediently and always check to see if there are issues.
I have been with Orkin for many years, and have always appreciated their professional, quality service. My previous technician Abraham, has always been very thorough & courteous. I now have Mitch as a service technician who is professional and overall helpful with any questions I have. Thank you, Kathy
Awesome customer service
Elias has great customer service. He always makes sure to address my concerns with the pest control.
Employee did a very thorough job inside , and outside of the house. And your customer service department has always been so... courteous and impeccably helpful. Thank you.
Victor is the best
Prompt, friendly and efficient.
Patrick my service provider is great and I have had no problems with bugs since starting the regular service years ago.
Orkin service exceptional!! I cannot thank the leadership enough for their support!
Andrew is always fantastic agent. He was knowledgeable, explained everything, polite, Patient and made you feel special. Great Job!
Alonzo has been are guy since day one! He is extremely professional, very knowledgeable about every issue we come across whether it would be bugs, wasp, nests, or rodents! I recommend him for all your needs. Thank you Alonzo! Maya
I've had Orkin for a number of years and have no complaints, I don't worry about little creatures invading my home when they're unwanted.
Thank you Derek!
Great customer service!
We get a text that they came, but we've been here and no one came to the house. I'm paying for text messages of service that never happens
Thank you so much.Brian, getting rid of all my spiders and you are very professional and kind
Best service works great recommend for everyone pest control services
They did inspection and fumigation of entire house inside and outside.
Fantastic technician, always on time and notifies you of his arrival. Listens and takes care of my property professionally. No issues or problems.
Brian was very professional and keen with his job, I will recommend for his services and even can earlier to ensure we were all set for our services. I truly appreciate his attention to detail.
Our service member showed up on time and came prepared with everything. He sat and explained everything with us in full detail. Would highly recommend for future services.
awesome job very educational and informative also so very satisfied thank you so much......
Technicians are always so polite and willing to work with you. George and Coda are extremely helpful.
They're punctual, courteous & they get the job done! Thank you
Scotty is top notch, professional yet friendly. He notifies by phone, while we get automated text and email notices. Highly recommended.
Scott Soto is amazing. Always very professional and going above and beyond for his customers!
Mitchell is alway polite, professional, and on time. Sprayed and did a walk around sharing seasonal pest and finding on the property. Made recommendation for future treatments, and explain what to expect in the next two weeks. Great service.
Alonzo rocks and always makes sure our dogs are safely inside, not just for his safety but theirs against the toxins. While I hate the use of pesticides, Orkin takes care to only hit the spots around my house I ask for. Thanks for working on Juneteenth, Alonzo!
Our regular sub tech came out today. Always friendly and profesional...
I've used this service for over 10 years, since they helped us out of a massive cockroach infestation. They are always professional and effective! I have had several other offers, but their loyalty to me and my needs deserves the same loyalty back!
Andrew is awesome. !!!!! Always pleasant and very helpful.
Victor is always very pleasant, respectful, and professional. He is extremely knowledgeable about pests and pest control and very patiently answers all my questions. 5 stars for him.
Scotty is punctual, professional, honest, & friendly. I have had no problems with bugs since starting this service, 1 year ago. 100% satisfied. 😌
Excellent service.
Victor is very profesional and knowledgeable.
Very Good Service
The young man that comes to our home is very professional and curtious. Always on the lookout always informative and polite. Thank you Orkin
He was fast and well organized. Great work.
My service provider was Anthony He was very helpful and detailed oriented. Looking forward to working with him. Anthony has a great attitude and very nice personality.
I've been using them for years, great service, great price.
We have used Orkin for years to eliminate ants and other insects in and around our home. Victor is our service technician and he is amazing! He is friendly, professional, thorough, and responsive.
He is a very good worker and he makes sure he get every part of the house and thats inside and outside.
Always punctual, great workers, and great suggestions. Amazing results from the pest control. Recommend them to anyone who dislikes bugs entering their home.
Great customer service with full disclosure and reasonable prices with no increase for first two years.
Very unprofessional the man showed up 2 1/2 late no phone call nothing!! And did a Lousy job at Spraying our house, He acted like he had no idea what he was doing. I must admit this is the first time they did a terrible job.
Great yung man. Great attitude and respectful. Thank you.
Extremely polite and punctual. The process is easy and efficient and very effective. Very, very friendly staff.
But he did everything expected and more I have no complaints
I alway have great service. Thank you
Brian was attentive, friendly and thorough!
Great service!! The workers are exceptional!!! Respectful, professional!! I have a great team!!
Anthony is AWESOME!!!! I absolutely adore the crew at Orkin! Competitors always knock on the door attempting to offer deals but it’s more than saving a few bucks. It’s about building relationships and connecting with the people in your community. These technicians are in the privacy of your homes and know what…
The representative was very attentive to my concerns of removing the spider webs.
George os great and very professional in whayhe is doing.
Orkin representative Derek Range has serviced our house multiple times. He's always on-time, asks us about any concerns we have, explains each treatment/options, and makes sure we fully understand everything we sign. In short, he's a consummate professional.
The young man was very professional and knowledgeable.
Thank you Victor for coming to take care of our issue Glad you take care of it
my Orkin technician was fantastic. He was very respectful, thorough and did an outstanding job. He asks the right questions and performs the job required going above & beyond making sure were satisfied with his services. We are very satisfied with the service and happy with his work. I give him a 5-star review…
I’m very please Thankful I chose Orkin
Orkin always lets us know when they are coming
For many years, I've been struggling to kill the bugs around my house. I don't know where they came from but they were very stubborn and the store-bought sprays never worked. I'm so glad I found out about Orkin. All the bugs have vanished and the stuff they use works like magic! I highly recommend working with them.…
Great technician
I love Orkin i’ve always had good service with them very professional and friendly. If I ever have a problem, they always come back to fix it.
Mr. Sam is always professional and continues to arrive promptly as stated; thank you! My family appreciates your continued outstanding service! Respectfully, R. Family
Scotty is very dependable and professional. I had an infestation of roaches and after one treatment they were gone.
To early. I was out of my hom ensuring I would be on time for the appointment but he came 30 min early. Need to reschedule.
Scotty was very friendly and welcoming. Worked quickly and efficiently.
Guy was awesome, he explaned everything very happy with service
Orkin always let’s us know they are coming and ask if we have any particular issues each time they visit
Well…..I don’t know why I waited this long! I am impressed! Orkin did great with the price, service and an amazing outcome! I was so frustrated/overwhelmed with the “SPRINGTAIL” issue! Orkin great job! Don’t hesitate, call Orkin! By far the best call I ever made!!! Thank you again!!!! Lori from Oak Hills!
Friendly and good communicator.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 496 | $73–$161 |
| Ant extermination | 453 | $96–$323 |
| General pest inspection | 434 | $81–$136 |
| Cockroach extermination | 363 | $105–$282 |
| Bug & insect extermination | 264 | $73–$136 |
| Rodent extermination | 224 | $121–$371 |
| Hornet & wasp extermination | 127 | $106–$323 |
| Mosquito extermination | 120 | $81–$99 |
