How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%16+2.4Craft & service 20%92+18.4Value 10%51+5.1Momentum 8%65+5.2Track record 7%80+5.6Accountability 5%11+0.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCOREOrkin
Lancaster, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 52 pest control services · 4.8★ from 2,368 Google reviews
Report card
Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for rodent extermination
Clear ✕All 224 Google reviews tagged “Rodent extermination” · showing 120
I had Curtis as my technician and he was so thorough and professional and also so patient answering all my questions I wish he can come do my service each month.
Great service, the Technicians were professional and efficient. Fast results on rodent trapping.
Quick, friendly , and over the top service !
They are always professional and do an excellent job. On time, work expediently and always check to see if there are issues.
Elias and assistance showed up at 2pm promptly..address all my questions and concerns. They serviced everything I needed within 1 hr... Great services as always!
Employee did a very thorough job inside , and outside of the house. And your customer service department has always been so... courteous and impeccably helpful. Thank you.
I've been using the monthly insect & rodent deterrent spray services for about a year and half. I hired Orkin in October of 2024. I was in Germany when my dog sitter sent me a text message saying there was a rat dropping on the bed. Scotty treated my house the next day. I've had rodent issues on and off over the…
Alonzo has been are guy since day one! He is extremely professional, very knowledgeable about every issue we come across whether it would be bugs, wasp, nests, or rodents! I recommend him for all your needs. Thank you Alonzo! Maya
Wonderful experience! The guy that came to my house, Derek, was super kind and genuine. He gave his condolences about my dad passing, and said, God bless you as I left for 3 hours. I saw a moth after he was done spraying bit I know it takes a few times to get rid of all the moths. Great experience!
Great communication and a pleasure to deal with !!
Considero un servicio excelente Me explico todo con detalle No escatimó en aplicar el producto generosamente Nunca sentí que quería venderme el servicio a como diera lugar Me explico las diferentes opciones según mis necesidades. Estoy contento y espero que mi problema se resuelva.
My experience was a good one thank you very much
Felt they were way overpriced charging me $107 a month even though they only come every three months I think I’m gonna cancel
love my technician he is always friendly and helpful.
Great Service and they are really helpful in what you need to solve your problem... I recommend them...
They're punctual, courteous & they get the job done! Thank you
Awesome service, very responsive. Technician was on time and took care of business.
Technician was exceptional.
Derek was so nice and knowledgeable! He gave us great tips to help us get rid of our ants !
Very good and polite service. Excellent service. They knocked out the bugs with intensity and delligence. The worker was externally polite and efficient. If I had a company, I would hire him on spot.
Very Good Service
ALONSO is excellent Very detailed; professional and on time.
Victor is always professional, friendly and does a very thorough job. He explains exactly what he's going to do, and how it will take care of our pest issues.
My technician was Anthony, he was a super nice guy, took his time to treat my home and explain the how everything works. Anthony was real thorough, he did a great job.
The young man that comes to our home is very professional and curtious. Always on the lookout always informative and polite. Thank you Orkin
Technicians are thorough, professional, and knowledgeable. Orkin has been my go-to company for more than a decade.
He is a very good worker and he makes sure he get every part of the house and thats inside and outside.
Patrick was very personable and professional. He took the time to explain the causes and the fixes for the rodent problem. The scheduler was easy to work with, as well, in finding me an appointment schedule.
Guy was awesome, he explaned everything very happy with service
Great service!
Patrick my service man is a true professional in his work, knowledge, friendliness, and honest work ethic.
My technician was amazing! He was friendly, knowledgeable, and he answered all my questions. He gave me peace of mind. I couldn’t ask for better customer service!
Alonzo was very professional and informative.
The technician was very helpful and professional, he explained in detail everything about the process and an answered all my questions.
Always amazing service! After they leave, I feel confident that my home is protected! Would recommend to everyone!
Sam is very friendly and professional, does an awesome job!
Made inspection and clearly shared the problems he saw Started taking care of them right away
I have a real hatred for bugs, and that's why I love my Orkin guy, Derek. He's very thorough and answers all my questions with a smile. My home is completely bug free. If I do spot a creepy crawly in between scheduled treatments, it will be taken care of in a timely manner - no extra charge. I highly recommend this company and especially Derek!
It was good nothing special I thought it was going to be more traps and the bait boxes for the rats but the bait boxes are a whole separate cost. This was our first visit but we will see if it solve our rat issue.
Absolutely fantastic customer service. Thank you!
Friendly and knowledgeable, I recommend it...
Mr. Jorge and his partner were great guests! They left everything in great shape! I would highly recommend 💯
Patrick is their best employee. Excellent service.
Our person gets the job done, so that our home isn’t invaded with bugs.
Excellent very friendly thorough service.
Initial customer service was uninformed about pricing, contract and general services.therefore the technician had to waste sn hr if his time and ours before realizing we were set up for a yr contract that we had not intended to do. The inspector was more knowledgeable and provided us with accurate choices for rodent and insect services.
We used Orkin for over 20 years. They always did a great job and were responsive to all our needs.
Orkin of Palmdale is very efficient. They visit, spray, and check the rodent bait boxes, regularly. I haven’t had any pest problems since they started servicing my home in Santa Clarita. I definitely recommend them.
Very happy with their service. I recommend Orkin over any other bug company.
Update: We are 8 years into service with Orkin. Quality and service remains great. Our tech has changed but we couldn't be happier. Victor has now been our tech for the last few years, including through the pandemic. We would recommend Orkin, solely based on our experience with the techs, and customer service. Not…
No comment that this time. Services is good.
Curious, thoroughly inspected and communicated my pest issues. Very professional. Thanks Orkin. And thanks Victor.
We have been having infestations of insects in Pinon Hills, CA. Jorge from Orkin has come by every month for the last ten months and there is not a bug in sight. The Orkin team is always prompt and reliable!
Punctual, helpful, professional, courteous, and efficient.
To the best of my knowledge, the Orkin Pro performed a thorough job. Also, he is friendly and responsive to our needs.
10 stars for Alonso! Very polite communication is great and man oh man, he gets them bugs gone! Thank you Alonso I think your bosses need to give you a fat raise
Our specialist was very thorough, he did a wonderful job making sure to help get rid of our mice problem.
Very quick and professional
Derek did a great job. He is very thorough and polite and very nice and attentive. I definitely want to keep using his very professional services and outstanding poo attitude. Thank you very much.
We had a really bad rodents infestation about 3 years ago. Abraham, our technician was very understanding and caring. We have continued their service since then. Thank you Orkin
They did my family a great job.
Anthony Jimenez. Thank you for the service great work great people skills great attitude verry friendly and kind. Your a 11 out of ten. I hope I keep getting you to my monthly visits . Thank you for all you do and. See you soon
Always great communication Great service Recommend
Today was the first time that we had Ron as are Orkin guy. One of the things that I liked was that he was extremely personable. He went the extra mile on so many levels. He taught me things about what could help prevent certain pests from coming back just by making a few changes. Told me about the program they do to…
Staff is amazing very professional
My New technician Alycia is Awesome. She communicates when she is on her way and when he is finished. She is Very professional, polite and kind not to mention very smart. It’s not always the company but the technician that does the work and makes the company. Most of the time it’s the people that make the company…
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Tech Alycia was very helpful and informative. Great service with a great attitude. Went above and beyond informing us of all the potential entry points and describing services done.
Anthony was clean efficient and personable.
I have used Orkin for the past 20 years. They have always been prompt, calling first to let me know when they are arriving, and email correspondence as well. I have honestly not had any insects in my home, and being arachnophobic, I feel completely competent not ever encountering one in my house. They technicians…
Greet service! Thank you Derek.
They r always Profesional and Anthony is always positive and has a great attitude. He is always making sure I have everything need.
Always on time and does a great job
Awesome and quick service!
A text is sent to my phone everytime a scheduled appointment is due from ORKIN but their technician does not show up or call to cancel if they cannot make it. This affects quality of their work, responsiveness & professionalism so I had to rate them this way.
Anthony is Amazing and great at his job!!
Good inspection and answered all questions and very polite, only thing was forgot to pick up little debris that fell from the attic.
Patrick was very friendly, thorough and professional.
Excellent service
Scott Soto is amazing, I have been a customer for a few years and he is the best always super professional and personable great technician
Great tech Scott who knows what hes doing and how to battle our mice and rat problem in the country! If your having pest problems I highly recommend this company and the technician if that’s possible! Scott is very friendly and a perfect person I feel I can trust!
they show me that they care about me my problem
Outstanding service!
Good service
Anthony is polite, professional and has excellent communication skills. We've found him reliable and very easy to work with.
Excellent service. Everything was explained in great detail. Very professional
I am a tenant who is outraged that roof rats have re-entered the same entry points onto our attic despite exclusion work performed by Orkin only 2 years ago. In fact, it was just over a year ago during the Spring following the snow of Winter 2019 that I had requested Orkin provide a maintenance check to verify the…
Yasin was here today! He is always on time, respectful and does a great job! Thank you Orkin for hiring such a competent technician!
Orkin is always quick to schedule me in if needed. They are very professional and a great value. Would definitely recommend.
Very Professional and Effective. They get the job done and when bugs see them they run.
We decided to use Orkin after having a a huge issue with rodents. Orkin has been an Extreme help and our Technician, Anthony, is great. He’s responsive and always attentive.
Orkin Service Tech asked about my concern and immediately explained his plan to investigate the issue and then eliminate the rodent if found. The tech walked our perimeter to see if there any other issues or possibile preventative measures that could be employed. Technician was very professional and competent with the task.
Absolutely fantastic service! Abraham was super professional, friendly, and courteous. Everything was explained well, and Abraham was efficient and very respectful of our home. I am so glad that our home pest protection is in good hands from now on.
Always polite always on time very good service!
Chris has always been so friendly and informative. I trust him in our backyard when not home. He really went above and beyond
Arrived on time. Very professional, courteous. Got right to work. Explained options clearly.
Prompt, professional and thorough
Dude was very professional and obvious people person . Hard to find
They were great fast gave us our peace of mind couldn't be happier.
The service had me disappointed the first 3 visits but once they switched the person to come service my house I was a lot happier... service got better and the problem is starting to disappear... if you get this service make sure you tell them you don’t want Tom .... I was going to canceling thinking it was the…
People are friendly and courteous! Will gladly come back to reservice if a problem persists.
Scotty is a great pest control guy and is very friendly and professional.
Wonderful customer service
Service provider is always prompt and friendly. He seems to take pride in doing a good job. The company is great at. Communicating with me to make sure I am happy with their service.
Great customer care
We have add the same service man for years which we really like. They do not have a high turn over of staff like most places. He is always pleasant amd we are always notified ahead of time of when they will be coming to service our home. Very professional company!!
I'm am very happy with their service, always on time and always very pleasant and professional. I highly recommend them.
Jason is great and polite.
After only a few weeks into a year-long service contract that included the control of insects as well, Sales Rep/Service Technician Tom Robinson has managed a tenant vs rodent situation very professionally and expertly. Tom’s solid work ethic is evidenced not only by his upbeat, can-do attitude, but by quantifiable…
The technician is always very helpful, he arrives during the time scheduled, he is always willing to do the extra things to make you satisfied as a customer. I have had the services for over a year.
Orkin provides exceptional service to keep all the creepy crawlies away from my tenants homes. Thanks Orkin! Service provider communicates regularly announcing his visits and offers indoor service when needed.
Victor my technician was prompt, professional and friendly. He explained everything he was going to do and managed my expectations by telling me what to expect in the next 10 days and when a technician would return to service my account. Thank you.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 496 | $73–$161 |
| Ant extermination | 453 | $96–$323 |
| General pest inspection | 434 | $81–$136 |
| Cockroach extermination | 363 | $105–$282 |
| Bug & insect extermination | 264 | $73–$136 |
| Rodent extermination | 224 | $121–$371 |
| Hornet & wasp extermination | 127 | $106–$323 |
| Mosquito extermination | 120 | $81–$99 |
