How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%16+2.4Craft & service 20%92+18.4Value 10%51+5.1Momentum 8%65+5.2Track record 7%80+5.6Accountability 5%11+0.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCOREOrkin
Lancaster, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 52 pest control services · 4.8★ from 2,368 Google reviews
Report card
Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for spider extermination
Clear ✕All 497 Google reviews tagged “Spider extermination” · showing 40
Very professional, courteous employee did an outstanding job.
Great service by Ron! He even got the cobwebs that were on my patio furniture and sprayed all around the property. I am very pleased with his service, was prompt and friendly and asked if there were any issues, I told him I saw black widow spider cobwebs and a lone cockroach. He took care of everything, thanks Ron!
What great service provided by Orkin and our tech Mitch. He was very knowledgeable and explained all aspects of the inspection and service that would be provided. Truly a pleasure to have him as our tech. Thank you Orkin a great first experience with your organization.
Scott excellent person and he did a fantastic job,
Quick to explain questions, good at identifying insects and behavior, Sebastian was quite nice and informative about the work that was about to happen. Cleaned up my wasp problem with no issue at all. No wasps were seen in the morning
Scott was very nice and professional and exceeded our expectations. He sprayed inside outside and the garage meeting our needs!
Jon was very respectful and very knowledgeable! Our service was great. 👏🏼
Professional and in time great communication
Quick, friendly , and over the top service !
The technicians came and did a full inspection of my house and then treated the grounds for the expensive ant problem I had. Thanks guys!
The experience was great! Andy was nice and answered all questions.
My tenant was very happy with the service. Very prompt and professional was the feedback I received
Another visit and another happy camper. Thank you, Andy 🙂 Technicians are thorough and very kind. I am now about a year in and still no complaints or issues with Orkin taking care of my pest control. I am a happy pest free customer.
They are always professional and do an excellent job. On time, work expediently and always check to see if there are issues.
Always a pleasent experience with the employees servicing my property. Dereck is informative and friendly. Orkin pest control is very effective in keeping bug problems to a minimum or non existent.. Would recommend...
I have been with Orkin for many years, and have always appreciated their professional, quality service. My previous technician Abraham, has always been very thorough & courteous. I now have Mitch as a service technician who is professional and overall helpful with any questions I have. Thank you, Kathy
Employee did a very thorough job inside , and outside of the house. And your customer service department has always been so... courteous and impeccably helpful. Thank you.
Victor is the best
Patrick my service provider is great and I have had no problems with bugs since starting the regular service years ago.
I've had Orkin for a number of years and have no complaints, I don't worry about little creatures invading my home when they're unwanted.
Fernando is a great guy, was punctual and on time
Great customer service!
Great communication and a pleasure to deal with !!
Thank you so much.Brian, getting rid of all my spiders and you are very professional and kind
awesome job very educational and informative also so very satisfied thank you so much......
Scott and his partner were absolutely amazing! They made me feel so much better about our pest issue and so far has scared all of them away. I can’t thank them enough for being so caring and quick to solve the issues we had! They need a raise, they’re doing fantastic!
Technicians are always so polite and willing to work with you. George and Coda are extremely helpful.
I’m really unhappy with the level of bs this company feeds you. They tell you one thing and end up charging you something else. They feed you the bs of you have 30 days to cancel and get a full refund if you’re unhappy with them. They then lie and say that the call center is a different department and that they…
love my technician he is always friendly and helpful.
The service was excellent. I would definitely recommend to family and friends.
The whole process was simple and the staff was very professional. The Tech that came to the house took extra time to remove the Cushions off my brand new patio furniture I just purchased. He treated absolutely everything and I have not seen any bugs since. It’s the small things like that I take value in. Very…
We chose Orkin due to the nationwide name and quality of service. We have seen a huge reduction in pests both inside and outside.
Scotty is top notch, professional yet friendly. He notifies by phone, while we get automated text and email notices. Highly recommended.
Service was far above expectations. Everything explained to me in detail multiple times. Rep was extremely patient with me and did not hesitate to make sure all of my questions were addressed. Thank u
Technician was exceptional.
Orkin is always there on time, does a great job, and if a problem arises in between treatments, they don't hesitate to promptly return to address that problem. What more could a homeowner ask for?
I've used this service for over 10 years, since they helped us out of a massive cockroach infestation. They are always professional and effective! I have had several other offers, but their loyalty to me and my needs deserves the same loyalty back!
Orkin is really a great company to deal with any problems you have regarding insects, etc.. Their workers are very professional and helpful and respectful. I certainly would recommend Orkin anyone asking.
Orkin has very friendly people working for them when they get you a window time they are always on time
Victor is always very pleasant, respectful, and professional. He is extremely knowledgeable about pests and pest control and very patiently answers all my questions. 5 stars for him.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 496 | $73–$161 |
| Ant extermination | 453 | $96–$323 |
| General pest inspection | 434 | $81–$136 |
| Cockroach extermination | 363 | $105–$282 |
| Bug & insect extermination | 264 | $73–$136 |
| Rodent extermination | 224 | $121–$371 |
| Hornet & wasp extermination | 127 | $106–$323 |
| Mosquito extermination | 120 | $81–$99 |
