How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%16+2.4Craft & service 20%92+18.4Value 10%51+5.1Momentum 8%65+5.2Track record 7%80+5.6Accountability 5%11+0.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCOREOrkin
Lancaster, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 52 pest control services · 4.8★ from 2,368 Google reviews
Report card
Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for spider extermination
Clear ✕All 497 Google reviews tagged “Spider extermination” · showing 80
Very professional, courteous employee did an outstanding job.
Great service by Ron! He even got the cobwebs that were on my patio furniture and sprayed all around the property. I am very pleased with his service, was prompt and friendly and asked if there were any issues, I told him I saw black widow spider cobwebs and a lone cockroach. He took care of everything, thanks Ron!
What great service provided by Orkin and our tech Mitch. He was very knowledgeable and explained all aspects of the inspection and service that would be provided. Truly a pleasure to have him as our tech. Thank you Orkin a great first experience with your organization.
Scott excellent person and he did a fantastic job,
Quick to explain questions, good at identifying insects and behavior, Sebastian was quite nice and informative about the work that was about to happen. Cleaned up my wasp problem with no issue at all. No wasps were seen in the morning
Scott was very nice and professional and exceeded our expectations. He sprayed inside outside and the garage meeting our needs!
Jon was very respectful and very knowledgeable! Our service was great. 👏🏼
Professional and in time great communication
Quick, friendly , and over the top service !
The technicians came and did a full inspection of my house and then treated the grounds for the expensive ant problem I had. Thanks guys!
The experience was great! Andy was nice and answered all questions.
My tenant was very happy with the service. Very prompt and professional was the feedback I received
Another visit and another happy camper. Thank you, Andy 🙂 Technicians are thorough and very kind. I am now about a year in and still no complaints or issues with Orkin taking care of my pest control. I am a happy pest free customer.
They are always professional and do an excellent job. On time, work expediently and always check to see if there are issues.
Always a pleasent experience with the employees servicing my property. Dereck is informative and friendly. Orkin pest control is very effective in keeping bug problems to a minimum or non existent.. Would recommend...
I have been with Orkin for many years, and have always appreciated their professional, quality service. My previous technician Abraham, has always been very thorough & courteous. I now have Mitch as a service technician who is professional and overall helpful with any questions I have. Thank you, Kathy
Employee did a very thorough job inside , and outside of the house. And your customer service department has always been so... courteous and impeccably helpful. Thank you.
Victor is the best
Patrick my service provider is great and I have had no problems with bugs since starting the regular service years ago.
I've had Orkin for a number of years and have no complaints, I don't worry about little creatures invading my home when they're unwanted.
Fernando is a great guy, was punctual and on time
Great customer service!
Great communication and a pleasure to deal with !!
Thank you so much.Brian, getting rid of all my spiders and you are very professional and kind
awesome job very educational and informative also so very satisfied thank you so much......
Scott and his partner were absolutely amazing! They made me feel so much better about our pest issue and so far has scared all of them away. I can’t thank them enough for being so caring and quick to solve the issues we had! They need a raise, they’re doing fantastic!
Technicians are always so polite and willing to work with you. George and Coda are extremely helpful.
I’m really unhappy with the level of bs this company feeds you. They tell you one thing and end up charging you something else. They feed you the bs of you have 30 days to cancel and get a full refund if you’re unhappy with them. They then lie and say that the call center is a different department and that they…
love my technician he is always friendly and helpful.
The service was excellent. I would definitely recommend to family and friends.
The whole process was simple and the staff was very professional. The Tech that came to the house took extra time to remove the Cushions off my brand new patio furniture I just purchased. He treated absolutely everything and I have not seen any bugs since. It’s the small things like that I take value in. Very…
We chose Orkin due to the nationwide name and quality of service. We have seen a huge reduction in pests both inside and outside.
Scotty is top notch, professional yet friendly. He notifies by phone, while we get automated text and email notices. Highly recommended.
Service was far above expectations. Everything explained to me in detail multiple times. Rep was extremely patient with me and did not hesitate to make sure all of my questions were addressed. Thank u
Technician was exceptional.
Orkin is always there on time, does a great job, and if a problem arises in between treatments, they don't hesitate to promptly return to address that problem. What more could a homeowner ask for?
I've used this service for over 10 years, since they helped us out of a massive cockroach infestation. They are always professional and effective! I have had several other offers, but their loyalty to me and my needs deserves the same loyalty back!
Orkin is really a great company to deal with any problems you have regarding insects, etc.. Their workers are very professional and helpful and respectful. I certainly would recommend Orkin anyone asking.
Orkin has very friendly people working for them when they get you a window time they are always on time
Victor is always very pleasant, respectful, and professional. He is extremely knowledgeable about pests and pest control and very patiently answers all my questions. 5 stars for him.
We appreciate our Orkin service!
Very Good Service
Victor is always professional, friendly and does a very thorough job. He explains exactly what he's going to do, and how it will take care of our pest issues.
The young man that comes to our home is very professional and curtious. Always on the lookout always informative and polite. Thank you Orkin
He was fast and well organized. Great work.
My service provider was Anthony He was very helpful and detailed oriented. Looking forward to working with him. Anthony has a great attitude and very nice personality.
Technicians are thorough, professional, and knowledgeable. Orkin has been my go-to company for more than a decade.
I've been using them for years, great service, great price.
We have used Orkin for years to eliminate ants and other insects in and around our home. Victor is our service technician and he is amazing! He is friendly, professional, thorough, and responsive.
Great customer service with full disclosure and reasonable prices with no increase for first two years.
Great yung man. Great attitude and respectful. Thank you.
But he did everything expected and more I have no complaints
Brian was attentive, friendly and thorough!
Anthony is AWESOME!!!! I absolutely adore the crew at Orkin! Competitors always knock on the door attempting to offer deals but it’s more than saving a few bucks. It’s about building relationships and connecting with the people in your community. These technicians are in the privacy of your homes and know what…
The representative was very attentive to my concerns of removing the spider webs.
Very happy with the service! Ron did a great job explaining the process and the chemicals used.
UPDATE: my usual guy came after I texted him, Samuel, and did my service correctly. I am so thankful that he was able to come and correct the issues. He always is so personable and goes above and beyond to make sure it is done correct.
my Orkin technician was fantastic. He was very respectful, thorough and did an outstanding job. He asks the right questions and performs the job required going above & beyond making sure were satisfied with his services. We are very satisfied with the service and happy with his work. I give him a 5-star review…
Orkin always lets us know when they are coming
For many years, I've been struggling to kill the bugs around my house. I don't know where they came from but they were very stubborn and the store-bought sprays never worked. I'm so glad I found out about Orkin. All the bugs have vanished and the stuff they use works like magic! I highly recommend working with them.…
To early. I was out of my hom ensuring I would be on time for the appointment but he came 30 min early. Need to reschedule.
Scotty was very friendly and welcoming. Worked quickly and efficiently.
Jordan went the “extra mile “ to make sure the bugs were gone. I highly recommend Orkin.
Ever since we started our service with orkin, they have always been professional and have done excellent job keeping bugs away.
Orkin always let’s us know they are coming and ask if we have any particular issues each time they visit
Professional, friendly, knowledgable staff--from the pre-arrival email, plus call the day before each service, to their thorough attention to detail on the actual service call FOR 38 YEARS!
Patrick my service man is a true professional in his work, knowledge, friendliness, and honest work ethic.
Scott is awesome !
Alonzo was very professional and informative.
Wonderful experience every time. I called because we had an outbreak this summer and had to call early. They responded right away and came out early. The experience has been wonderful . Came out and took care of everything. He gets a 10 plus in my book.
Always amazing service! After they leave, I feel confident that my home is protected! Would recommend to everyone!
I have used several other pest control businesses and Scott from Orkin is the best technician by far.
Orkin has been very professional, on time and very knowledgeable.
Great experience with Orkin so far!
Made inspection and clearly shared the problems he saw Started taking care of them right away
Quick and easy
I have a real hatred for bugs, and that's why I love my Orkin guy, Derek. He's very thorough and answers all my questions with a smile. My home is completely bug free. If I do spot a creepy crawly in between scheduled treatments, it will be taken care of in a timely manner - no extra charge. I highly recommend this company and especially Derek!
Scott is a blessing to have servicing our home.
Orkin representatives are very pleasant, patient and professional. They express interest and care in our residence and landscaping.
George is very knowledgeable and nice & did great
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 496 | $73–$161 |
| Ant extermination | 453 | $96–$323 |
| General pest inspection | 434 | $81–$136 |
| Cockroach extermination | 363 | $105–$282 |
| Bug & insect extermination | 264 | $73–$136 |
| Rodent extermination | 224 | $121–$371 |
| Hornet & wasp extermination | 127 | $106–$323 |
| Mosquito extermination | 120 | $81–$99 |
