How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREOrkin
Lancaster, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 86 pest control services · 4.8★ from 2,368 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for termite extermination
Clear ✕All 39 Google reviews tagged “Termite extermination”
Love your service and the technicians are great Scoot is really great and gives good information.
They came on time, finished on time and very professional.
I appreciate the service. I need a call from an agent a representative the day before my service to ensure I have enough pest trays.
The young man that comes to our home is very professional and curtious. Always on the lookout always informative and polite. Thank you Orkin
Absolutely fantastic customer service. Thank you!
Scotty is amazing to work with and he has been taking care of my place for about two years now. Keep up the great job guys!
Very happy with their service. I recommend Orkin over any other bug company.
Update: We are 8 years into service with Orkin. Quality and service remains great. Our tech has changed but we couldn't be happier. Victor has now been our tech for the last few years, including through the pandemic. We would recommend Orkin, solely based on our experience with the techs, and customer service. Not…
Derek knows a lot about the insects and related material as to what my house needs. He took his time, and was caring. Much more than many workers in many Types of work. I am very appreciative.
I had my first appointment with Orkin today. I am so very happy I chose Orkin and even happier with the service tech named Ron!! He was prompt, professional, personable, knowledgeable, thorough and courteous!! He is an excellent representation of Orkin and should truly be considered as an asset to the company!!
Very convenient to schedule a visit. Abraham, Orkin representative. calls me and sets up an appointment. He is courteous and offers recommendations to minimize bug infestations. My next door neighbor is making a big project with his outdoor gardening. Sometimes the bugs are disturbed. I have confidence that the bugs will be controlled and come to my yard.
Scott is very friendly, thorough and respectful of our property. He always confirms when he’s on his way, when he’s on our property and gives a complete report of what he’s done.
Excellent service
Dude was very professional and obvious people person . Hard to find
The staff was a reliable person and he always do his job good.
We have add the same service man for years which we really like. They do not have a high turn over of staff like most places. He is always pleasant amd we are always notified ahead of time of when they will be coming to service our home. Very professional company!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 496 | $67–$159 |
| Ant extermination | 453 | $83–$246 |
| General pest inspection | 434 | $56–$128 |
| Cockroach extermination | 363 | $81–$246 |
| Bug & insect extermination | 264 | $58–$128 |
| Rodent extermination | 224 | $103–$371 |
| Hornet & wasp extermination | 127 | $93–$282 |
| Mosquito extermination | 120 | $68–$108 |
