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Orkin
Lavon, TX · 4.8★ (1,709)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%1+0.2Craft & service 20%66+13.2Value 10%29+2.9Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%29+1.5Experts Score= 23Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.23
RankPosition by Experts Score among all companies we track in this category.#37
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$170
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.13.5%

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Orkin for general pest inspection

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Jobs reviewedHow many Google reviews are tagged with this job.278
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 278 Google reviews tagged “General pest inspection” · showing 20

★ Jordan · a month ago

Horrible. We called for treatment July 30, they sent someone out 10 days later. After two weeks since the treatment, tons of bugs? Scorpions, and they did not treat our mosquito infestation. Over 20 or so mosquitos a day in our guest bath and no treatment until after 2 more weeks when they sent an inspector after…

Paid $200+Home inspectionSpider exterminationGeneral pest inspection
★ Ashley · Edited 2 months ago

If I could give Orkin a ZERO I would. As you can see from my previous review (below), we have (now) used them for over 25 years at two different homes. I don’t know what has happened to them in the past couple of years, but we recently found out that we have been paying for a service we were not receiving (interior…

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Sammy · 5 months ago

The techs that came were pleasant & professional. The scheduling system made an appointment without informing me. Luckily I was home and available.

Paid $1–20Not sureHome inspectionGeneral pest inspection
★★★★★ Colleen · Edited 8 months ago

Kyle with Orkin is great!!!

Hornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Jay · 9 months ago

Took a few visits but the issue we were having is under control and Caitlin is FANTASTIC. With very thorough explanations of what they were doing, how to best maintain, tips on what NOT to do, very friendly and wants to help you...I couldn't ask for a better service person, thank you!

Paid $200+Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ Charlene · Edited 9 months ago

Cole was very friendly and took the time to fully inspect my home. Great service

Paid $180–200Great priceHome inspectionRodent exterminationSpider extermination
★★★★★ Jeremiah · Edited 11 months ago

If there is a problem Orkin will return at no additional charge.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality
★★★★★ Cecilia · Edited 11 months ago

Very courteous and on time

Paid $80–100Reasonable priceGeneral pest inspection
★★★★★ Steve · 11 months ago

Brian does an excellent job keeping the bugs away.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Shamil · Edited a year ago

Perfect Service, technician Kyle Spears is so professional and the best as Orkin representative!

Home inspectionHornet & wasp exterminationRodent extermination+ Value
★★★★★ Kris · Edited a year ago

The field technicians are always friendly and helpful.

Paid $40–60Great priceHornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Charles · Edited a year ago

Great service and outstanding customer service! We love the service our representative provides.

Reasonable priceSpider exterminationTermite inspection+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Chris · Edited a year ago

Cole is great. Love the Orkin service!

General pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Bob · Edited a year ago

Cole did a good job spraying for roaches and inspected both inside and outside of house.

Reasonable priceGeneral pest inspectionCockroach extermination+ Punctuality+ Quality+ Value
★★★★★ David · a year ago

Bryan and the other techs have done a great job keeping our property clean and safe.

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Sandra · Edited a year ago

My tech Kyle always does a very thorough, efficient job. Very pleased with the service.

OverpricedGeneral pest inspection
★★★★★ Joe · Edited a year ago

Cole, the Orkin technician, has been servicing our properties for years. He is excellent. Very helpful & friendly. Always does a great job.

General pest inspectionBug & insect exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Toni · Edited a year ago

Brandon is a wonderful person and very knowledgeable.

Rodent exterminationGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tim · Edited a year ago

James is very professional and responsive to my concerns. I highly recommend Orkin.

Hornet & wasp exterminationTermite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Robert · Edited a year ago

Same guy. Always keeps me informed. Always on time. Always asks questions & always does a good job. Friendly, polite, & personable.

General pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (258 more) →

Why it scores 23How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%1+0.2Craft & service 20%66+13.2Value 10%29+2.9Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%29+1.5Experts Score= 23Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction1
Reliability1
Craft & service66
Value29
Momentum4
Track record69
Accountability29

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