How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%1+0.2Craft & service 20%66+13.2Value 10%29+2.9Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%29+1.5Experts Score= 23Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.23SCOREOrkin
Better than 8% of cockroach control · #37 of 40
Orkin for ant extermination
Clear ✕All 257 Google reviews tagged “Ant extermination” · showing 40
If I could give Orkin a ZERO I would. As you can see from my previous review (below), we have (now) used them for over 25 years at two different homes. I don’t know what has happened to them in the past couple of years, but we recently found out that we have been paying for a service we were not receiving (interior…
They lied about their chemicals being non toxic. They said my children and pets could be home while they sprayed my house inside for ants. The very sweet and honest technician told me that was not true. They lie at the call centers to get a sale. The eliminate my ant problem, they offered “ant bait” that you can…
Very high price but knowledgeable team members. I would like to see some urgency to at least identify a potential termite situation but apparently it’s more regulated than urgent.
Thank you for great service!
Orkin has always been our go-to for professional quality pest control. They have taken care of our home for 18 years since it was built and we have always had excellent service. If we ever have problems between visits, they come quickly and service the issue to our satisfaction. We have been approached by several…
If there is a problem Orkin will return at no additional charge.
Brian does an excellent job keeping the bugs away.
The field technicians are always friendly and helpful.
My tech, COLE, was awesome! He is always extremely congenial, knowledgeable and explains exactly the treatment he is going to use in my home.
Great service and outstanding customer service! We love the service our representative provides.
Kyle is the best! Prompt, polite and knowledgeable
Kyle consistently goes above and beyond. No matter the problem, he finds a solution and handles it with professionalism and care. Truly dependable.
Cole, the Orkin technician, has been servicing our properties for years. He is excellent. Very helpful & friendly. Always does a great job.
Brandon is a wonderful person and very knowledgeable.
They have kept to the schedule and always confirm 5-7 days in advance. If at that time they are scheduled too early, they will quickly adjust to the date range I prefer. The current technician Bryan is very personable and engaged all of my questions. Good man. Also, I haven’t seen any bugs or stuff in a while.
Great technician Kyle, keeps the bugs in check!
Chris was so great at solving our pest problems. Not only did he address all the areas but went above and beyond in prevention measures. Excellent service!
The person servicing our house needs to change now
David at Orkin is awesome and he was nice and polite. Everyone I have come across either on the phone or in person are very polite and nice. Absolutely love it.
Talked about concerns over rain and was reassured application would dry in time.
Good overall service.
Arrived on schedule. Courteous and professional. Discussed what he planned to do and I went over what I wanted . No problems. Great customer service.
Professional service, thank you
Always on time and great with explanation. If I need to reschedule they are always helpful with that too. Love this team
So they are super friendly. Only issue I have had is that I've scheduled appointments then magically they aren't scheduled and we have had the house treated many times and still have an ant problem to where my kids room is blocked off. But I think it might be an issue with the house and not orkin. Over all they are…
The Orkin team is responsive and attentive to our needs. They are also flexible in scheduling, though their automated reminders do not always catch up to schedule changes.
They are always on time and very friendly and good quality
Great experience
Great communication, great service, punctual
I used to be with EcoGuardian and there company was bought out by Orkin. Normally I steer away from bigger companies to support the smaller ones, but I figured I would allow Orkin to show me if they could match the service level of Eco. I can gladly say that I have had nothing but great results with Orkin. Even…
I've been with Orkin for over 20 years and wouldn't recommend any other.
They have taken care of my carpenter ant problem!!
Excellent service by Kyle. Great employee & prefer Kyle to do my service.
The Orkin gentleman that came out was wonderful. He was very friendly and knowledgeable about explaining what he would be doing and what it would prevent.
Still can not get schedule correct I have wanted last weekend of the month that I am do service every time the schedule changes to other week. This has happened again in July 2023. Correct this issue, or I may need to find a different vendor to take care of my service.
I pay for two homes to be serviced and the second home rarely gets serviced this last time I specifically asked for assistance with the spiders that were in the second home which my father lives in and the person who sprayed the main house, never showed up at my fathers and never sprayed his home and he and I even…
They are always professional, patient and on time! No more ants after two treatments! Will continue working with Orkin!
Nick was on time. Very friendly and polite. Did a great job.
Orkin’s service was great; had mice in the attic and they came by and took care of it. Reese, the service tech, was professional and competent. I would highly recommend this for monthly pest control service!
Kyle is the best he does a very good job the best service ever have thanks 🙏
vs category
Blue = Orkin, grey = cockroach control average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%1+0.2Craft & service 20%66+13.2Value 10%29+2.9Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%29+1.5Experts Score= 23Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
