COCKROACH CONTROL · LAVON, TX
Orkin logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%1+0.2Craft & service 20%66+13.2Value 10%29+2.9Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%29+1.5Experts Score= 23Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.23SCORE

Orkin

Better than 8% of cockroach control · #37 of 40

4.8★1,709 Google reviewsGoogle star rating as shown on Google Maps.
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
13.5%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
70%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Orkin for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.152
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$70–$113
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 34

All 152 Google reviews tagged “Mosquito extermination” · showing 20

★ Jordan · a month ago

Horrible. We called for treatment July 30, they sent someone out 10 days later. After two weeks since the treatment, tons of bugs? Scorpions, and they did not treat our mosquito infestation. Over 20 or so mosquitos a day in our guest bath and no treatment until after 2 more weeks when they sent an inspector after…

Paid $200+Home inspectionSpider exterminationGeneral pest inspection
★ Ashley · Edited 2 months ago

If I could give Orkin a ZERO I would. As you can see from my previous review (below), we have (now) used them for over 25 years at two different homes. I don’t know what has happened to them in the past couple of years, but we recently found out that we have been paying for a service we were not receiving (interior…

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Danuta · Edited 9 months ago

Thank you for great service!

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★ S · a year ago

Rude and unprofessional staff. Poor service and wouldn’t stay true to words. We selected insect control and mosquito control service. They came to first check if they could do it. They agreed and did service. We still saw lots of mosquitoes so I called them again. They came to check and said oh there were…

OverpricedMosquito extermination
★★★★★ Marilyn · Edited a year ago

He listens to my concerns and asked if there is anything else he can help me with. Always on time, even though we aren't. I truly appreciate all the help.

Hornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Vivian · Edited a year ago

Kyle consistently goes above and beyond. No matter the problem, he finds a solution and handles it with professionalism and care. Truly dependable.

Ant exterminationMosquito extermination
★★★★★ Amy · a year ago

1st experience with Orkin- great service. Answered all my questions. William was friendly and did a few extra things and was so sweet with my dog- extra points for that!

Mosquito extermination
★★★★★ Mark · Edited a year ago

Great service. Very responsive and timely on appointments. Communication is done very well.

Rodent exterminationSpider exterminationFlea & mite extermination+ Professionalism+ Value
★★★★ Patrick · Edited a year ago

They have kept to the schedule and always confirm 5-7 days in advance. If at that time they are scheduled too early, they will quickly adjust to the date range I prefer. The current technician Bryan is very personable and engaged all of my questions. Good man. Also, I haven’t seen any bugs or stuff in a while.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness
★★★★★ Michael · Edited a year ago

James was great. He listened, he was professional and reviewed what he did. Great experience! Highly recommended!

Home inspectionHornet & wasp exterminationSpider extermination+ Professionalism
★★★★★ Kathi · Edited 2 years ago

Always very friendly knowledgeable service, very thorough and honest!

Hornet & wasp exterminationMosquito exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mary · Edited 2 years ago

After being invaded by bugs of every kind 20 years ago, I called ORKIN to the rescue. I now have quarterly outside insect control. The only bugs I see in the house now are the few that crawl inside to quickly die. Excellent service by ORKIN. Also, mosquito service seems to be very effective.

Mosquito extermination
★★★★★ Phyllis · Edited 2 years ago

Cole is great. I receive text notifications to remind me of service due. I can schedule online. Texts are sent when he is on the way to my home and upon arrival. He is always on time and friendly. We do not have problems with bugs in our house, so his quarterly service seems to be working. He also inspects the…

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Maria · Edited 2 years ago

I appreciate the attention to detail, and always addressing my concerns.

Mosquito extermination+ Quality
★★★★★ Rosetta · Edited 2 years ago

David at Orkin is awesome and he was nice and polite. Everyone I have come across either on the phone or in person are very polite and nice. Absolutely love it.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Charlene · Edited 2 years ago

Talked about concerns over rain and was reassured application would dry in time.

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Quality+ Value
★★★★★ shawan · Edited 2 years ago

Chris P was Very professional. I am still receiving excellent service with Orkin! I highly recommend!!

Mosquito exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tim · 2 years ago

Orkin has been a leading name in pest control for decades because they're good at what they do. I've been a customer for 5+ years and have no plans to change.

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tina · 3 years ago

Always on time and great with explanation. If I need to reschedule they are always helpful with that too. Love this team

Ant exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Marshell · 3 years ago

They are always on time and very friendly and good quality

Ant exterminationBug & insect exterminationFlea & mite extermination+ Punctuality+ Quality

Show more mosquito extermination reviews (132 more) →

vs category

Blue = Orkin, grey = cockroach control average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02024-Q1: 4.64★ (25 reviews)2024-Q2: 4.56★ (45 reviews)2024-Q3: 4.84★ (77 reviews)2024-Q4: 4.70★ (30 reviews)2025-Q1: 4.45★ (22 reviews)2025-Q2: 5.00★ (46 reviews)2025-Q3: 4.54★ (46 reviews)2025-Q4: 4.82★ (22 reviews)2026-Q1: 4.38★ (21 reviews)2026-Q2: 4.14★ (14 reviews)2026-Q3: 3.00★ (26 reviews)2026-Q4: 5.00★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$170+50% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Great price 15%Reasonable 65%Overpriced 11%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%1+0.2Craft & service 20%66+13.2Value 10%29+2.9Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%29+1.5Experts Score= 23Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
1
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
1
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
66
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
29
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
4
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
69
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
29

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+454 / −8
Professionalism
+603 / −8
Responsiveness
+449 / −5
Punctuality
+469 / −7
Value
+333 / −6

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