Is Orkin any good?
Our verdict: mixed — #37 of 40 cockroach control, better than 8%. Customers single out its track record and craft & service; reliability is where it trails.
Track record — better than 69% of peers
Craft & service — better than 66% of peers
Momentum — 4th percentile
Satisfaction — 1th percentile
Reliability — 1th percentile
Price $$$$: 50% above typical
Orkin for cockroach extermination
Clear ✕145 customers reviewed a cockroach extermination job here and rated it 4.90★. Most paid $40–60 (category typical: $66–$246). For this job it ranks #26 of 34 cockroach control we track.
All 145 Google reviews tagged “Cockroach extermination” · showing 20
We have had an influx of those little roaches and after trying the Home Depot traps and bait we decided to call Orkin. Darion was our pest control technician and was very thorough and explained all the chemicals and treatments we needed as well as the ones we didn’t need. I am happy we have a professional team…
Polite and professional.
Very high price but knowledgeable team members. I would like to see some urgency to at least identify a potential termite situation but apparently it’s more regulated than urgent.
Thank you for great service!
Cole is amazing. He took time to go over everything in detail with me. Very professional and showed his concern for my needs
Brian does an excellent job keeping the bugs away.
Perfect Service, technician Kyle Spears is so professional and the best as Orkin representative!
He listens to my concerns and asked if there is anything else he can help me with. Always on time, even though we aren't. I truly appreciate all the help.
Cole did a good job spraying for roaches and inspected both inside and outside of house.
Very happy with today’s treatment. Zebulun was great. I told him about ants in my kitchen and he did an extremely thorough treatment.
Great technician Kyle, keeps the bugs in check!
The person servicing our house needs to change now
David at Orkin is awesome and he was nice and polite. Everyone I have come across either on the phone or in person are very polite and nice. Absolutely love it.
The Orkin team is responsive and attentive to our needs. They are also flexible in scheduling, though their automated reminders do not always catch up to schedule changes.
Great personnel
It seems a bit expensive for regular service, but you can call them out in between and it costs nothing. That's good service!
Great experience
I used to be with EcoGuardian and there company was bought out by Orkin. Normally I steer away from bigger companies to support the smaller ones, but I figured I would allow Orkin to show me if they could match the service level of Eco. I can gladly say that I have had nothing but great results with Orkin. Even…
Great at everything he did
The Orkin gentleman that came out was wonderful. He was very friendly and knowledgeable about explaining what he would be doing and what it would prevent.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 1,709 Google reviews and an Experts Score of 23/100 (grade D), #37 of 40 cockroach control we track. 13.5% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Orkin charge?
Customers reported a typical bill of $170 (middle half $80–$246), 50% above the cockroach control median of $113.
What do customers hire Orkin for?
Mostly general pest inspection (277), ant extermination (256), spider extermination (216), hornet & wasp extermination (186).
Does the owner respond to complaints?
The owner replied to 70% of 1–3★ reviews (category: 77%).
