Is Orkin any good?
Our verdict: mixed — #37 of 40 cockroach control, better than 8%. Customers single out its track record and craft & service; reliability is where it trails.
Track record — better than 69% of peers
Craft & service — better than 66% of peers
Momentum — 4th percentile
Satisfaction — 1th percentile
Reliability — 1th percentile
Price $$$$: 50% above typical
Orkin for general pest inspection
Clear ✕278 customers reviewed a general pest inspection job here and rated it 4.80★. Most paid $200+ (category typical: $56–$141). For this job it ranks #37 of 38 cockroach control we track.
All 278 Google reviews tagged “General pest inspection” · showing 20
Horrible. We called for treatment July 30, they sent someone out 10 days later. After two weeks since the treatment, tons of bugs? Scorpions, and they did not treat our mosquito infestation. Over 20 or so mosquitos a day in our guest bath and no treatment until after 2 more weeks when they sent an inspector after…
If I could give Orkin a ZERO I would. As you can see from my previous review (below), we have (now) used them for over 25 years at two different homes. I don’t know what has happened to them in the past couple of years, but we recently found out that we have been paying for a service we were not receiving (interior…
The techs that came were pleasant & professional. The scheduling system made an appointment without informing me. Luckily I was home and available.
Kyle with Orkin is great!!!
Took a few visits but the issue we were having is under control and Caitlin is FANTASTIC. With very thorough explanations of what they were doing, how to best maintain, tips on what NOT to do, very friendly and wants to help you...I couldn't ask for a better service person, thank you!
Cole was very friendly and took the time to fully inspect my home. Great service
If there is a problem Orkin will return at no additional charge.
Very courteous and on time
Brian does an excellent job keeping the bugs away.
Perfect Service, technician Kyle Spears is so professional and the best as Orkin representative!
The field technicians are always friendly and helpful.
Great service and outstanding customer service! We love the service our representative provides.
Cole is great. Love the Orkin service!
Cole did a good job spraying for roaches and inspected both inside and outside of house.
Bryan and the other techs have done a great job keeping our property clean and safe.
My tech Kyle always does a very thorough, efficient job. Very pleased with the service.
Cole, the Orkin technician, has been servicing our properties for years. He is excellent. Very helpful & friendly. Always does a great job.
Brandon is a wonderful person and very knowledgeable.
James is very professional and responsive to my concerns. I highly recommend Orkin.
Same guy. Always keeps me informed. Always on time. Always asks questions & always does a good job. Friendly, polite, & personable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 1,709 Google reviews and an Experts Score of 23/100 (grade D), #37 of 40 cockroach control we track. 13.5% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Orkin charge?
Customers reported a typical bill of $170 (middle half $80–$246), 50% above the cockroach control median of $113.
What do customers hire Orkin for?
Mostly general pest inspection (277), ant extermination (256), spider extermination (216), hornet & wasp extermination (186).
Does the owner respond to complaints?
The owner replied to 70% of 1–3★ reviews (category: 77%).
