Is Orkin any good?
Our verdict: mixed — #37 of 40 cockroach control, better than 8%. Customers single out its track record and craft & service; reliability is where it trails.
Track record — better than 69% of peers
Craft & service — better than 66% of peers
Momentum — 4th percentile
Satisfaction — 1th percentile
Reliability — 1th percentile
Price $$$$: 50% above typical
Orkin for hornet & wasp extermination
Clear ✕189 customers reviewed a hornet & wasp extermination job here and rated it 4.83★. Most paid $160–180 (category typical: $106–$323). For this job it ranks #31 of 37 cockroach control we track.
All 189 Google reviews tagged “Hornet & wasp extermination” · showing 20
Hector is the absolute best!! He is the hands down the most thorough exterminator I have EVER experienced. He actually listens to my concerns and addresses them appropriately. He is topnotch!
If I could give Orkin a ZERO I would. As you can see from my previous review (below), we have (now) used them for over 25 years at two different homes. I don’t know what has happened to them in the past couple of years, but we recently found out that we have been paying for a service we were not receiving (interior…
Tech was very professional and polite. Went out of his way to teach me some preventative tasks& removed mud diner nest that my pest company hadn’t done.✅
I have been doing business with Orkin long time , but they changed with in the last year when it comes to appointments, hard to get hold of them in the office on the phone, last time they gave me an appointment, & canceled without notification not even a phone call, technician is sick , they supposed to call to…
Very high price but knowledgeable team members. I would like to see some urgency to at least identify a potential termite situation but apparently it’s more regulated than urgent.
They always send out the most caring and courteous representatives. Absolutely no complaints for their service.
Kyle with Orkin is great!!!
Thank you for great service!
Orkin has always been our go-to for professional quality pest control. They have taken care of our home for 18 years since it was built and we have always had excellent service. If we ever have problems between visits, they come quickly and service the issue to our satisfaction. We have been approached by several…
Perfect Service, technician Kyle Spears is so professional and the best as Orkin representative!
The field technicians are always friendly and helpful.
En mi primer servicio el tecnico una persona muy amable y profesional espero que esas avispas se vayan para siempre 😆
Great service and outstanding customer service! We love the service our representative provides.
He listens to my concerns and asked if there is anything else he can help me with. Always on time, even though we aren't. I truly appreciate all the help.
Bryan and the other techs have done a great job keeping our property clean and safe.
Very happy with today’s treatment. Zebulun was great. I told him about ants in my kitchen and he did an extremely thorough treatment.
James is very professional and responsive to my concerns. I highly recommend Orkin.
They have kept to the schedule and always confirm 5-7 days in advance. If at that time they are scheduled too early, they will quickly adjust to the date range I prefer. The current technician Bryan is very personable and engaged all of my questions. Good man. Also, I haven’t seen any bugs or stuff in a while.
Great technician Kyle, keeps the bugs in check!
James was great. He listened, he was professional and reviewed what he did. Great experience! Highly recommended!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 1,709 Google reviews and an Experts Score of 23/100 (grade D), #37 of 40 cockroach control we track. 13.5% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Orkin charge?
Customers reported a typical bill of $170 (middle half $80–$246), 50% above the cockroach control median of $113.
What do customers hire Orkin for?
Mostly general pest inspection (277), ant extermination (256), spider extermination (216), hornet & wasp extermination (186).
Does the owner respond to complaints?
The owner replied to 70% of 1–3★ reviews (category: 77%).
