Is Orkin any good?
Our verdict: mixed — #37 of 40 cockroach control, better than 8%. Customers single out its track record and craft & service; reliability is where it trails.
Track record — better than 69% of peers
Craft & service — better than 66% of peers
Momentum — 4th percentile
Satisfaction — 1th percentile
Reliability — 1th percentile
Price $$$$: 50% above typical
Orkin for hornet & wasp extermination
Clear ✕189 customers reviewed a hornet & wasp extermination job here and rated it 4.83★. Most paid $160–180 (category typical: $106–$323). For this job it ranks #31 of 37 cockroach control we track.
All 189 Google reviews tagged “Hornet & wasp extermination” · showing 80
Hector is the absolute best!! He is the hands down the most thorough exterminator I have EVER experienced. He actually listens to my concerns and addresses them appropriately. He is topnotch!
If I could give Orkin a ZERO I would. As you can see from my previous review (below), we have (now) used them for over 25 years at two different homes. I don’t know what has happened to them in the past couple of years, but we recently found out that we have been paying for a service we were not receiving (interior…
Tech was very professional and polite. Went out of his way to teach me some preventative tasks& removed mud diner nest that my pest company hadn’t done.✅
I have been doing business with Orkin long time , but they changed with in the last year when it comes to appointments, hard to get hold of them in the office on the phone, last time they gave me an appointment, & canceled without notification not even a phone call, technician is sick , they supposed to call to…
Very high price but knowledgeable team members. I would like to see some urgency to at least identify a potential termite situation but apparently it’s more regulated than urgent.
They always send out the most caring and courteous representatives. Absolutely no complaints for their service.
Kyle with Orkin is great!!!
Thank you for great service!
Orkin has always been our go-to for professional quality pest control. They have taken care of our home for 18 years since it was built and we have always had excellent service. If we ever have problems between visits, they come quickly and service the issue to our satisfaction. We have been approached by several…
Perfect Service, technician Kyle Spears is so professional and the best as Orkin representative!
The field technicians are always friendly and helpful.
En mi primer servicio el tecnico una persona muy amable y profesional espero que esas avispas se vayan para siempre 😆
Great service and outstanding customer service! We love the service our representative provides.
He listens to my concerns and asked if there is anything else he can help me with. Always on time, even though we aren't. I truly appreciate all the help.
Bryan and the other techs have done a great job keeping our property clean and safe.
Very happy with today’s treatment. Zebulun was great. I told him about ants in my kitchen and he did an extremely thorough treatment.
James is very professional and responsive to my concerns. I highly recommend Orkin.
They have kept to the schedule and always confirm 5-7 days in advance. If at that time they are scheduled too early, they will quickly adjust to the date range I prefer. The current technician Bryan is very personable and engaged all of my questions. Good man. Also, I haven’t seen any bugs or stuff in a while.
Great technician Kyle, keeps the bugs in check!
James was great. He listened, he was professional and reviewed what he did. Great experience! Highly recommended!
Always very friendly knowledgeable service, very thorough and honest!
Cole is great. I receive text notifications to remind me of service due. I can schedule online. Texts are sent when he is on the way to my home and upon arrival. He is always on time and friendly. We do not have problems with bugs in our house, so his quarterly service seems to be working. He also inspects the exterior of our house with each visit.
Talked about concerns over rain and was reassured application would dry in time.
great
Orkin has been a leading name in pest control for decades because they're good at what they do. I've been a customer for 5+ years and have no plans to change.
Arrived on schedule. Courteous and professional. Discussed what he planned to do and I went over what I wanted . No problems. Great customer service.
Got rid of the wasps!
Always on time and great with explanation. If I need to reschedule they are always helpful with that too. Love this team
Great communication. Everyone is super nice.
So they are super friendly. Only issue I have had is that I've scheduled appointments then magically they aren't scheduled and we have had the house treated many times and still have an ant problem to where my kids room is blocked off. But I think it might be an issue with the house and not orkin. Over all they are…
Very good service!!!
It seems a bit expensive for regular service, but you can call them out in between and it costs nothing. That's good service!
Throughly impressed with my initial service. We had about 5-7 hornet nests around the house, they came in took care of everything. I was so impressed that I signed up for their monthly service
Great experience
I've been with Orkin for over 20 years and wouldn't recommend any other.
Mosquito treatment. My guy always professional,He is a Great guy!
They were here less than 30 minutes to remove hornet nests and charged $375 dollars for one time service and was not able to remove one of the nests completely. I still see hornets flying around our patio.
The Orkin gentleman that came out was wonderful. He was very friendly and knowledgeable about explaining what he would be doing and what it would prevent.
Cole is our tech from Orkin and he is the best!! He is knowledgeable, polite and friendly, and goes above and beyond to help out with any Orkin ask. I highly recommend Orkin because of their service and personnel!
Still can not get schedule correct I have wanted last weekend of the month that I am do service every time the schedule changes to other week. This has happened again in July 2023. Correct this issue, or I may need to find a different vendor to take care of my service.
Orkin was great! They were able to get to us today, after another company cancelled on us. We had a huge wasp nest and a smaller one on the other side of the house. They were able to get it all taken care of. Highly recommend!
I pay for two homes to be serviced and the second home rarely gets serviced this last time I specifically asked for assistance with the spiders that were in the second home which my father lives in and the person who sprayed the main house, never showed up at my fathers and never sprayed his home and he and I even…
Chris Scadden did a terrific job. He was very nice and helpful. Thank you!
Orkin’s service was great; had mice in the attic and they came by and took care of it. Reese, the service tech, was professional and competent. I would highly recommend this for monthly pest control service!
Our pest control guy, Chris Scadden, was very professional and made sure he covered all basis before finishing his services. I appreciate him being able to come out the same day to help with the issues we were having. Would definitely recommend.
As always, great service and value
Exceptional service. I wish I used Orkin beginning over three years ago. They have been the solution to our bug problems
The inspector is very professional! Thoroughly inspected and informed us of what he did.
Service is above and beyond without fail. The techs are always respectful, friendly and happy to explain our options or make suggestions. Have been with this company for 3 years and always been pleased with the service.
Excellent & very professional
Great pest service and customer service.
Very satisfied with their service.They are on time and Cole, the technician is such a helpful person. We are lucky to have him and have no complaints at all. He takes care of everything without us saying anything.
The experience was great. I called them one morning that we had found many wasps in one of our rooms and they were able to come out the same day within 3 hours of my phone call. The technician was very knowledgeable about the wasp we had and knew exactly where to look for them and spray to prevent anymore from…
First visit went great! Terry was very thorough in explaining details of the treatment and paperwork.
Manager, Chris Scadden provided excellent customer service! He thoroughly explained the pest control service and provided knowledgeable recommendations tailored to mosquitos. It has been a Summer invasion of these pesky insects that leave unfriendly body marks! Thank you Orkin for your excellent service!!!
Terry was right on time. He came prepared and walked the property to make sure he saw all the outside issues: wasps, mites, mosquitoes,etc. Very personable. I am requesting for him to be my service technician. I like to know the people coming to my house.
We don't have issues, but we want to make sure we don't have issues. I've used orkin for years, and they stand by their work, charge a fair price, and are always courteous.
Elijah walked me through the details professionally. Got solid information so I could make a sound decision.
He showed up on time, told us what he was going to do and went right to work. He explained everything he was doing and why he was doing it. We are more than pleased with Orkin.
Tyler did an outstanding job today
Awesome job. Very professional
Chris did a great job explaining and servicing our home. He was communicative and responsive on arrival times.
Very professional, thanked me for service to our country!
Couldn’t ask for a more professional and friendly exterminator. We’ve been so happy with the service and can’t believe how long the mosquitoes are gone after they treat for them! Orkin is the way to go!
Sprayed checked all traps checked for spiders wasps and cleared webs
We purchased a new built home a few months ago and for the first week we had so many ants and spiders throughout the house. We tried Raid and Otho the first few days but we definitely needed to leave it to the professionals. We called Orkin and they sent Chris out the next day. We’ve used other pest control…
Chris did a thorough and amazing job of removing wasps and cigarette beetles.
Aaron from Greenville TX, the technician to show up and do my first ever service, was the most kind and polite gentleman. He talked me through the process so that I understood everything and kept a smile on his face the entire time - even while fighting wasps in my living room!
Always professional and thorough. Follows requests I have made in the past. Chris does a great job.
This was a quarterly treatment for the outside of my home, as well as the inside. The technician was efficient, knowledgeable and polite.
The Orkin tech Kyle Spears is very reliable and knowledgeable.
Chris was very professional and knowledgeable I’m glad I chose Orkin Man Great service
Our Service Technician Cole, was awesome. Very helpful and did a great job explaining potential and existing problems. Will definitely call on Orkin again in the future.
Our service professional is terrific - provides guidance, answers questions, and is proactive. He even taught my curious son a thing or two about bugs!
great job
Excellent service. Went above and beyond to get a few wasps nests that were high up on the eaves. Very professional and thorough.
Orkin honestly really is the best termite and pest control company because they have the resources and the regular equipment upstaging and service that other companies just can’t compete. Not saying there are not good other smaller ones that are also good, I know they are, but I don’t take chances when it comes to…
Very professional and informative.
Such great service, super friendly as well as professional. Hard worker comes every time with a smile and a good attitude addressing issues on the spot. Even in this Texas heat always pleased with how kind our Orkin man is!
I appreciate Orkin. Always very helpful and professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 1,709 Google reviews and an Experts Score of 23/100 (grade D), #37 of 40 cockroach control we track. 13.5% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Orkin charge?
Customers reported a typical bill of $170 (middle half $80–$246), 50% above the cockroach control median of $113.
What do customers hire Orkin for?
Mostly general pest inspection (277), ant extermination (256), spider extermination (216), hornet & wasp extermination (186).
Does the owner respond to complaints?
The owner replied to 70% of 1–3★ reviews (category: 77%).
