Is Orkin any good?
Our verdict: mixed — #37 of 40 cockroach control, better than 8%. Customers single out its track record and craft & service; reliability is where it trails.
Track record — better than 69% of peers
Craft & service — better than 66% of peers
Momentum — 4th percentile
Satisfaction — 1th percentile
Reliability — 1th percentile
Price $$$$: 50% above typical
Orkin for mosquito extermination
Clear ✕152 customers reviewed a mosquito extermination job here and rated it 4.80★. Most paid $200+ (category typical: $70–$113). For this job it ranks #25 of 34 cockroach control we track.
All 152 Google reviews tagged “Mosquito extermination” · showing 20
Horrible. We called for treatment July 30, they sent someone out 10 days later. After two weeks since the treatment, tons of bugs? Scorpions, and they did not treat our mosquito infestation. Over 20 or so mosquitos a day in our guest bath and no treatment until after 2 more weeks when they sent an inspector after…
If I could give Orkin a ZERO I would. As you can see from my previous review (below), we have (now) used them for over 25 years at two different homes. I don’t know what has happened to them in the past couple of years, but we recently found out that we have been paying for a service we were not receiving (interior…
Thank you for great service!
Rude and unprofessional staff. Poor service and wouldn’t stay true to words. We selected insect control and mosquito control service. They came to first check if they could do it. They agreed and did service. We still saw lots of mosquitoes so I called them again. They came to check and said oh there were…
He listens to my concerns and asked if there is anything else he can help me with. Always on time, even though we aren't. I truly appreciate all the help.
Kyle consistently goes above and beyond. No matter the problem, he finds a solution and handles it with professionalism and care. Truly dependable.
1st experience with Orkin- great service. Answered all my questions. William was friendly and did a few extra things and was so sweet with my dog- extra points for that!
Great service. Very responsive and timely on appointments. Communication is done very well.
They have kept to the schedule and always confirm 5-7 days in advance. If at that time they are scheduled too early, they will quickly adjust to the date range I prefer. The current technician Bryan is very personable and engaged all of my questions. Good man. Also, I haven’t seen any bugs or stuff in a while.
James was great. He listened, he was professional and reviewed what he did. Great experience! Highly recommended!
Always very friendly knowledgeable service, very thorough and honest!
After being invaded by bugs of every kind 20 years ago, I called ORKIN to the rescue. I now have quarterly outside insect control. The only bugs I see in the house now are the few that crawl inside to quickly die. Excellent service by ORKIN. Also, mosquito service seems to be very effective.
Cole is great. I receive text notifications to remind me of service due. I can schedule online. Texts are sent when he is on the way to my home and upon arrival. He is always on time and friendly. We do not have problems with bugs in our house, so his quarterly service seems to be working. He also inspects the exterior of our house with each visit.
I appreciate the attention to detail, and always addressing my concerns.
David at Orkin is awesome and he was nice and polite. Everyone I have come across either on the phone or in person are very polite and nice. Absolutely love it.
Talked about concerns over rain and was reassured application would dry in time.
Chris P was Very professional. I am still receiving excellent service with Orkin! I highly recommend!!
Orkin has been a leading name in pest control for decades because they're good at what they do. I've been a customer for 5+ years and have no plans to change.
Always on time and great with explanation. If I need to reschedule they are always helpful with that too. Love this team
They are always on time and very friendly and good quality
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 1,709 Google reviews and an Experts Score of 23/100 (grade D), #37 of 40 cockroach control we track. 13.5% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Orkin charge?
Customers reported a typical bill of $170 (middle half $80–$246), 50% above the cockroach control median of $113.
What do customers hire Orkin for?
Mostly general pest inspection (277), ant extermination (256), spider extermination (216), hornet & wasp extermination (186).
Does the owner respond to complaints?
The owner replied to 70% of 1–3★ reviews (category: 77%).
