Is Orkin any good?
Our verdict: mixed — #37 of 40 cockroach control, better than 8%. Customers single out its track record and craft & service; reliability is where it trails.
Track record — better than 69% of peers
Craft & service — better than 66% of peers
Momentum — 4th percentile
Satisfaction — 1th percentile
Reliability — 1th percentile
Price $$$$: 50% above typical
Orkin for spider extermination
Clear ✕216 customers reviewed a spider extermination job here and rated it 4.78★. Most paid $160–180 (category typical: $55–$179). For this job it ranks #36 of 37 cockroach control we track.
All 216 Google reviews tagged “Spider extermination” · showing 20
Horrible. We called for treatment July 30, they sent someone out 10 days later. After two weeks since the treatment, tons of bugs? Scorpions, and they did not treat our mosquito infestation. Over 20 or so mosquitos a day in our guest bath and no treatment until after 2 more weeks when they sent an inspector after…
If I could give Orkin a ZERO I would. As you can see from my previous review (below), we have (now) used them for over 25 years at two different homes. I don’t know what has happened to them in the past couple of years, but we recently found out that we have been paying for a service we were not receiving (interior…
They lied about their chemicals being non toxic. They said my children and pets could be home while they sprayed my house inside for ants. The very sweet and honest technician told me that was not true. They lie at the call centers to get a sale. The eliminate my ant problem, they offered “ant bait” that you can…
I am so impressed with Orkin. I’ve been a customer of multiple Pest Control companies, but no one has been as kind, professional, and thorough in eliminating spiders, bugs and other creepy things from my home. Billy is the best. He was very knowledgeable and experienced. I felt confident that the problem was solved when he left.
Kyle with Orkin is great!!!
Thank you for great service!
Cole was very friendly and took the time to fully inspect my home. Great service
Brian does an excellent job keeping the bugs away.
The field technicians are always friendly and helpful.
Great service and outstanding customer service! We love the service our representative provides.
He listens to my concerns and asked if there is anything else he can help me with. Always on time, even though we aren't. I truly appreciate all the help.
Kyle is the best! Prompt, polite and knowledgeable
Bryan and the other techs have done a great job keeping our property clean and safe.
Very happy with today’s treatment. Zebulun was great. I told him about ants in my kitchen and he did an extremely thorough treatment.
Great service. Very responsive and timely on appointments. Communication is done very well.
They have kept to the schedule and always confirm 5-7 days in advance. If at that time they are scheduled too early, they will quickly adjust to the date range I prefer. The current technician Bryan is very personable and engaged all of my questions. Good man. Also, I haven’t seen any bugs or stuff in a while.
Great technician Kyle, keeps the bugs in check!
James was great. He listened, he was professional and reviewed what he did. Great experience! Highly recommended!
Explained service. Spray black widows in a/c I was having a/c repaired
My orkin guy Kyle is the most kind amazing person and he always delivers excellent and effective service I know there are cheaper options out there but the results are poor compared to Orkin. With great service and quality I call Orkin for all my pest control issues and needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 1,709 Google reviews and an Experts Score of 23/100 (grade D), #37 of 40 cockroach control we track. 13.5% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Orkin charge?
Customers reported a typical bill of $170 (middle half $80–$246), 50% above the cockroach control median of $113.
What do customers hire Orkin for?
Mostly general pest inspection (277), ant extermination (256), spider extermination (216), hornet & wasp extermination (186).
Does the owner respond to complaints?
The owner replied to 70% of 1–3★ reviews (category: 77%).
