Is Orkin any good?
Our verdict: mixed — #37 of 40 cockroach control, better than 8%. Customers single out its track record and craft & service; reliability is where it trails.
Track record — better than 69% of peers
Craft & service — better than 66% of peers
Momentum — 4th percentile
Satisfaction — 1th percentile
Reliability — 1th percentile
Price $$$$: 50% above typical
Orkin for spider extermination
Clear ✕216 customers reviewed a spider extermination job here and rated it 4.78★. Most paid $160–180 (category typical: $55–$179). For this job it ranks #36 of 37 cockroach control we track.
All 216 Google reviews tagged “Spider extermination” · showing 160
Horrible. We called for treatment July 30, they sent someone out 10 days later. After two weeks since the treatment, tons of bugs? Scorpions, and they did not treat our mosquito infestation. Over 20 or so mosquitos a day in our guest bath and no treatment until after 2 more weeks when they sent an inspector after…
If I could give Orkin a ZERO I would. As you can see from my previous review (below), we have (now) used them for over 25 years at two different homes. I don’t know what has happened to them in the past couple of years, but we recently found out that we have been paying for a service we were not receiving (interior…
They lied about their chemicals being non toxic. They said my children and pets could be home while they sprayed my house inside for ants. The very sweet and honest technician told me that was not true. They lie at the call centers to get a sale. The eliminate my ant problem, they offered “ant bait” that you can…
I am so impressed with Orkin. I’ve been a customer of multiple Pest Control companies, but no one has been as kind, professional, and thorough in eliminating spiders, bugs and other creepy things from my home. Billy is the best. He was very knowledgeable and experienced. I felt confident that the problem was solved when he left.
Kyle with Orkin is great!!!
Thank you for great service!
Cole was very friendly and took the time to fully inspect my home. Great service
Brian does an excellent job keeping the bugs away.
The field technicians are always friendly and helpful.
Great service and outstanding customer service! We love the service our representative provides.
He listens to my concerns and asked if there is anything else he can help me with. Always on time, even though we aren't. I truly appreciate all the help.
Kyle is the best! Prompt, polite and knowledgeable
Bryan and the other techs have done a great job keeping our property clean and safe.
Very happy with today’s treatment. Zebulun was great. I told him about ants in my kitchen and he did an extremely thorough treatment.
Great service. Very responsive and timely on appointments. Communication is done very well.
They have kept to the schedule and always confirm 5-7 days in advance. If at that time they are scheduled too early, they will quickly adjust to the date range I prefer. The current technician Bryan is very personable and engaged all of my questions. Good man. Also, I haven’t seen any bugs or stuff in a while.
Great technician Kyle, keeps the bugs in check!
James was great. He listened, he was professional and reviewed what he did. Great experience! Highly recommended!
Explained service. Spray black widows in a/c I was having a/c repaired
My orkin guy Kyle is the most kind amazing person and he always delivers excellent and effective service I know there are cheaper options out there but the results are poor compared to Orkin. With great service and quality I call Orkin for all my pest control issues and needs.
Kyle Spears is awesome. Very professionalinal and knowledgeable.
The person servicing our house needs to change now
David at Orkin is awesome and he was nice and polite. Everyone I have come across either on the phone or in person are very polite and nice. Absolutely love it.
Talked about concerns over rain and was reassured application would dry in time.
Chris P was Very professional. I am still receiving excellent service with Orkin! I highly recommend!!
great
Orkin has been a leading name in pest control for decades because they're good at what they do. I've been a customer for 5+ years and have no plans to change.
Professional service, thank you
Always on time and great with explanation. If I need to reschedule they are always helpful with that too. Love this team
The Orkin team is responsive and attentive to our needs. They are also flexible in scheduling, though their automated reminders do not always catch up to schedule changes.
Great personnel
They are always on time and very friendly and good quality
It seems a bit expensive for regular service, but you can call them out in between and it costs nothing. That's good service!
Great experience
Excellent service by Kyle. Great employee & prefer Kyle to do my service.
The Orkin gentleman that came out was wonderful. He was very friendly and knowledgeable about explaining what he would be doing and what it would prevent.
Cole is our tech from Orkin and he is the best!! He is knowledgeable, polite and friendly, and goes above and beyond to help out with any Orkin ask. I highly recommend Orkin because of their service and personnel!
Very professional treated inside and out
Still can not get schedule correct I have wanted last weekend of the month that I am do service every time the schedule changes to other week. This has happened again in July 2023. Correct this issue, or I may need to find a different vendor to take care of my service.
I pay for two homes to be serviced and the second home rarely gets serviced this last time I specifically asked for assistance with the spiders that were in the second home which my father lives in and the person who sprayed the main house, never showed up at my fathers and never sprayed his home and he and I even…
Orkin’s service was great; had mice in the attic and they came by and took care of it. Reese, the service tech, was professional and competent. I would highly recommend this for monthly pest control service!
Kyle is the best he does a very good job the best service ever have thanks 🙏
Terry Swift has been doing our quarterly service for quite a while now and he is the best. His attention to detail and just his work ethic is by for better than anyone else that's been here before. His attitude is to do the job right the first time so there's no call backs until the next service and we really…
Excellent service and very professional starting with their answering service to their technicians! They exterminated hornets and wolf spiders quickly!
Started using orkin when we moved in, there were a lot of spiders. They have really made a difference! Very good and consistent service. Very happy I signed up with them.
Great pest service and customer service.
Very satisfied with their service.They are on time and Cole, the technician is such a helpful person. We are lucky to have him and have no complaints at all. He takes care of everything without us saying anything.
They were very professional and let me know to expect higher activity for a few days, but it will die down.
First visit went great! Terry was very thorough in explaining details of the treatment and paperwork.
Highly recommend!
Terry was right on time. He came prepared and walked the property to make sure he saw all the outside issues: wasps, mites, mosquitoes,etc. Very personable. I am requesting for him to be my service technician. I like to know the people coming to my house.
We don't have issues, but we want to make sure we don't have issues. I've used orkin for years, and they stand by their work, charge a fair price, and are always courteous.
The technician was prompt, professional, and polite. He took his time explaining the process and what to expect. Chris then proceeded to check every nook and cranny throughout the entire house, garage, outside, and around the property. After completing the inspection, he then gave me a thorough breakdown of his…
Elijah walked me through the details professionally. Got solid information so I could make a sound decision.
He showed up on time, told us what he was going to do and went right to work. He explained everything he was doing and why he was doing it. We are more than pleased with Orkin.
Excellent job
Very professional, friendly and on time frame schedule.
Rep Jason was very good and I will request him in the future
They came out and talk to us about what he was going to do and did it
I have been with orkin for almost a year but after every treatment I was find ants ad insects. they come and spray the House and the next month, I have to call them again for the same issue, I talked to the manager he send another manager to spray the house, and the same issue again, I called them again and they…
Insect control
Service reps are always courteous and more than willing to do their job to the best of their ability.
Awesome job. Very professional
Great reliable friendly pest services
Chris did a great job explaining and servicing our home. He was communicative and responsive on arrival times.
Very professional, thanked me for service to our country!
Always very professional
Couldn’t ask for a more professional and friendly exterminator. We’ve been so happy with the service and can’t believe how long the mosquitoes are gone after they treat for them! Orkin is the way to go!
Sprayed checked all traps checked for spiders wasps and cleared webs
We purchased a new built home a few months ago and for the first week we had so many ants and spiders throughout the house. We tried Raid and Otho the first few days but we definitely needed to leave it to the professionals. We called Orkin and they sent Chris out the next day. We’ve used other pest control…
The DFW
They are most knowledgeable to your needs and quick to respond..
This was a quarterly treatment for the outside of my home, as well as the inside. The technician was efficient, knowledgeable and polite.
The Orkin tech Kyle Spears is very reliable and knowledgeable.
Chris was very professional and knowledgeable I’m glad I chose Orkin Man Great service
Our Service Technician Cole, was awesome. Very helpful and did a great job explaining potential and existing problems. Will definitely call on Orkin again in the future.
Excellent company and service!
Our service professional is terrific - provides guidance, answers questions, and is proactive. He even taught my curious son a thing or two about bugs!
Our technician today was Cole. He was absolutely wonderful! He was thorough, thoughtful, and very professional! Orkin really is the way to go. The entire staff has been beyond pleasant from the phone call to the in home visits.
Great service! Our technician is incredibly helpful with any insect problem we have. We have a A lot of flies on our back porch. We told our technician and he sprayed a chemical to kill the flies that works great!
great job
Cole was fabulous! He was on time, professional, and so helpful! He knew his stuff and got the job done quick.
Orkin honestly really is the best termite and pest control company because they have the resources and the regular equipment upstaging and service that other companies just can’t compete. Not saying there are not good other smaller ones that are also good, I know they are, but I don’t take chances when it comes to…
Orkin is a great company. You do have to second guess anything. They tell the truth amd get ride of 🐛. Thank you Orkin
Very professional and informative.
Such great service, super friendly as well as professional. Hard worker comes every time with a smile and a good attitude addressing issues on the spot. Even in this Texas heat always pleased with how kind our Orkin man is!
Kyle provides wonderful service and puts up with my husband whenever he comes.
Courteous in his manner and behavior. Explained all of the paperwork and answered my questions.
The technician is always responsive and courteous to my needs. Highly recommend.
Kyle showed up on time and stayed until the job was complete. We discussed the issues we found in detail. One of the best experiences with pest control I’ve ever had..
Good
We appreciate the service and the route manager was very kind, thorough and responsive.
Kyle is wonderful. He has been servicing my house for many years and please don’t ever take him away. He is knowledgeable, courteous and all about giving a great customer experience. Thanks
Damn good service from some good men!
Great service! I had a new gentleman come to do my Orkin service this morning, his name is LEE! He introduced himself and advised me what he is going to do today; afterwards he called and advised me, what if anything, he found! Additionally he set me up for my inside home inspection!
I love Orkin! I had two technicians, Helen and Conrad, and they are both always on time, professional, respectful, knowledgeable, and very informative! I felt very confident that my home is being treated and protected effectively! I have ultimate confidence in their services! I appreciate them! They always do a…
Always prompt, courteous, and professional! I've never been displeased with any of their services.
Erin came to my home and he was neat and professional with his work
New house purchase. Used Orkin to do preventive maintenance. They're going to come back out and do a free termite inspection as part of their services. The tech was very professional and eagerly answered all of my questions. Would highly recommend them to anyone needing pest control services!
Chelsea was very professional and courteous.
Our service man, Kyle, always does amazing, is kind and professional, we rarely see pests near us and he's great with our pets. Very informative with any questions I have and is in and out very quickly. Love Our service!
Chris was super professional and went over the whole process and provided excellent service!! He answered my million and 1 questions!
The tech was professional, courteous and knowledgeable in his field of expertise.
Such a wonderful, efficient, caring, and informative experience! I had an absolute infestation of crickets in my new place and my Orkin pest expert Chris used alllll the tools outside, inside, and around the house to ensure they wouldn’t bother me anymore! He explained what the tools he used did and what to expect,…
Chris was prompt, on time, ready to do the work, very professional, took his time to ensure a complete coverage. Thx Chris,
I started service today and am very pleased with what I am getting for my money. Chris visited my house and was very professional and thorough.
We have a very good experience with Orkin. They are very professional and thorough. I would highly recommend them for pest control and services.
Brandon went above and beyond to communicate with me. He provided an excellent service with an excellent smile, regardless of the 100+ heat outside! I am beyond content with the service provided today and I hope any technician that may come after today holds the same value towards the customer as Brandon has presented! Definitely recommend this service!
Always On time and efficient.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 1,709 Google reviews and an Experts Score of 23/100 (grade D), #37 of 40 cockroach control we track. 13.5% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Orkin charge?
Customers reported a typical bill of $170 (middle half $80–$246), 50% above the cockroach control median of $113.
What do customers hire Orkin for?
Mostly general pest inspection (277), ant extermination (256), spider extermination (216), hornet & wasp extermination (186).
Does the owner respond to complaints?
The owner replied to 70% of 1–3★ reviews (category: 77%).
