Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Orkin logo
Orkin
Macon-Bibb County, GA · 4.7★ (1,082)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33
RankPosition by Experts Score among all companies we track in this category.#31
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$96
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.4%

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Orkin for bug & insect extermination

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Jobs reviewedHow many Google reviews are tagged with this job.89
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 89 Google reviews tagged “Bug & insect extermination” · showing 20

ashleigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They came out same day to inspect and spray. I found a few roaches and I was worried they were going to get worse. They were very respectful and explained everything to me as they worked through the house. I knew how much I was going to be charged before they came out and they didn’t try to get more money for other…

Paid $180–200Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
JadeLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brent Powell is the technician who comes to my home and does my services and he is great!! Super friendly and funny. He goes above and beyond and is extremely knowledgeable. This summer has been really bad with pests, but he makes sure he does what he can to really help!

Paid $80–100Bug & insect extermination
Stephen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Julio is the Best, thank you for all your hard work over the years. He always responds in a timely manner and never complains when I add extra work.

Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Zedaniah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The serviceman John was thorough and answered every question I had and explained everything that was done before and after.

Paid $140–160Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
CarolynLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The phone conversation was great sweet person that explained everything, Then the guy came out and was very professional and polite. Thanks Orkin!

Paid $80–100Great priceHome inspectionCockroach exterminationBug & insect extermination
Juanita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thank you My favorite serviceman came today. Very polite. Thanks for sending the best

Home inspectionRodent exterminationCockroach extermination
AlisiaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jeremy is always such a pleasure. Thank you so much. Great service!!!

Bug & insect extermination
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always courteous, and fast.

Paid $80–100Reasonable priceBug & insect extermination
Brendalee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The gentleman were very nice and professional.

Paid $60–80OverpricedHome inspectionBug & insect extermination
Keshia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Technicians and administrative staff have always been understanding and considerate of my concerns and needs.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationCockroach extermination
TomekaLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very friendly, courteous and understanding.

Paid $20–40Reasonable priceRodent exterminationBug & insect extermination
AngieLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★

Your product works like spraying water, it doesn’t repel anything. Your employees don’t show up half the time. You should invest in Zevo over the counter bug spray and maybe your service will be worth the money I’m paying you.

Paid $200+OverpricedHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
JeffreyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very professional , cordial and friendly. Ernest is very friendly and respectful, does a good job.

Customer photo from Jeffrey's review
Paid $80–100Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
ehg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Good setvrvices

Rodent exterminationMosquito exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Shantaya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

⭐️⭐️⭐️⭐️⭐️ Had an inspection done at my house and Earnest absolutely crushed it! Professional, thorough, and super friendly—he made the whole process smooth and stress-free. I couldn’t be happier with the service. 10/10 recommend Earnest for anyone needing a top-notch inspection!

Great priceHome inspectionGeneral pest inspectionBug & insect extermination
GingerLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our Orkin guy John Severino is awesome.

Paid $100–120Reasonable priceBug & insect extermination
ChristopherLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The guy that showed up was very professional! Went over what they are gonna do in detail and answered my questions Did an amazing job Highly satisfied and highly recommend!! Thank you

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always on time, most employees very friendly and courteous (one was definitely NOT) but overall very pleased!

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Monty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The gentlemen that provided the service, I think his name is Tim, deserves a raise. He was punctual (all your techs are), professional, thorough, friendly, courteous and takes pride in doing a great job. Casey Flagg

Paid $80–100Reasonable priceHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our Orkin service technician Brent always arrives on time and is always very professional, knowledgeable and ready to answer any questions or listen to any comments or concerns that we may have. If we have a problem with scheduling the Orkin representative is always extremely accommodating, friendly, and willing to…

Bug & insect extermination+ Punctuality+ Quality+ Professionalism

Show more bug & insect extermination reviews (69 more) →

Why it scores 33How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction6
Reliability11
Craft & service75
Value34
Momentum27
Track record79
Accountability64

Compare with

Blitz Exterminators, LLC logoBlitz Exterminators, LLCExperts Score 73Macon-Bibb County · 4.97★Mosquito & Pest Authority of Macon logoMosquito & Pest Authority of MaconExperts Score 70Macon-Bibb County · 5.00★Pest Magic, LLC. logoPest Magic, LLC.Experts Score 67Macon-Bibb County · 5.00★
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