FLEA EXTERMINATORS · MACON-BIBB COUNTY, GA
Orkin logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE

Orkin

Better than 23% of flea exterminators · #31 of 40

4.7★1,082 Google reviewsGoogle star rating as shown on Google Maps.
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
70%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Orkin for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$101–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Bed bug extermination”

★★★★★ Stephen · 2 months ago

Julio is the Best, thank you for all your hard work over the years. He always responds in a timely manner and never complains when I add extra work.

Great priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★ Jimmy · Edited 9 months ago

Super service. Great service tech. If not for Earnest I probably would not be a customer

Paid $60–80Reasonable priceAnt exterminationBed bug exterminationCockroach extermination+ Quality+ Professionalism
★★★★★ Darrell · Edited a year ago

Technician are always pleasant and professional.

Termite inspectionTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ MICHAEL · 3 years ago

Service tech very friendly, and willing to do what is necessary

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Dede · Edited 3 years ago

Thank you to Orkin Pestand Termite Control super company and a special thank you to my exterminator Tyler great guy very friendly and very professional!

Bed bug exterminationCockroach exterminationGeneral pest inspection
★★★★★ Jasmine · Edited 3 years ago

Workman was polite and on time.,He performed in a n expeditious manner. I hope that he will service each visit. New visit was the same.

Bed bug exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Lori · 3 years ago

We were very satisfied with the technician that came out and performed the service today we would like to have him come back again and perform service when our services do it again he was very adorable and very professional and he answered all of our questions and when they asked certain things to be looked at and…

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jacqueline · 3 years ago

Had mysteriously bites on arm and had Orkin come out to check. Orkin found no bugs in house. Going to dr to find out what it is.

Bed bug extermination
★★★★★ Kelsea · 4 years ago

Great service and tech! Mr. Ernest was very knowledgeable and explained everything to me. He was very thorough and awesome!

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
★★★★ Dawn · 4 years ago

They go into depth detail when inspecting, Pest and Termites, not just walk in look a couple places n then starts giving you pricing and be done.Tells you everything in detail they found. Shows pictures they took if they find issues, listens to your question and answers them to the best of their ability and…

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Semtriss · 4 years ago

Everything was great he explained everything to me in a professional manner.

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jessica · Edited 5 years ago

Mr Ken was very professional and friendly very experienced in this field he was awesome!😁😁😁😁😁😁😁😁

Ant exterminationBed bug exterminationBee extermination
★★★★★ Greg · 5 years ago

Great to do business with people like this. Thanks Greg Jordan

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Keyshawn · 5 years ago

Great experience Easy process Good people

Ant exterminationBed bug exterminationHornet & wasp extermination
★★★★★ Rick · Edited a year ago

Rating only, no written review.

Rodent exterminationTermite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Maria · 3 years ago

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★ Alvin · Edited 4 years ago

Rating only, no written review.

Bed bug extermination+ Professionalism
★★★★★ Kathy · 4 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination
★ James · Edited 5 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination
★★★★ Luis · 5 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Toni · 5 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Macey · 5 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Orkin, grey = flea exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 5.00★ (17 reviews)2024-Q2: 4.71★ (31 reviews)2024-Q3: 4.81★ (48 reviews)2024-Q4: 4.79★ (38 reviews)2025-Q1: 5.00★ (20 reviews)2025-Q2: 4.87★ (38 reviews)2025-Q3: 4.90★ (42 reviews)2025-Q4: 4.72★ (25 reviews)2026-Q1: 4.73★ (26 reviews)2026-Q2: 4.85★ (20 reviews)2026-Q3: 4.67★ (24 reviews)2026-Q4: 3.75★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$96-13% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 24%Reasonable 61%Overpriced 9%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
6
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
75
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
34
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
27
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
79
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
64

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+287 / −7
Professionalism
+367 / −9
Responsiveness
+276 / −4
Punctuality
+296 / −2
Value
+212 / −5

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