How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREOrkin
Better than 23% of flea exterminators · #31 of 40
Orkin for bug & insect extermination
Clear ✕All 89 Google reviews tagged “Bug & insect extermination” · showing 20
They came out same day to inspect and spray. I found a few roaches and I was worried they were going to get worse. They were very respectful and explained everything to me as they worked through the house. I knew how much I was going to be charged before they came out and they didn’t try to get more money for other…
Brent Powell is the technician who comes to my home and does my services and he is great!! Super friendly and funny. He goes above and beyond and is extremely knowledgeable. This summer has been really bad with pests, but he makes sure he does what he can to really help!
Julio is the Best, thank you for all your hard work over the years. He always responds in a timely manner and never complains when I add extra work.
The serviceman John was thorough and answered every question I had and explained everything that was done before and after.
The phone conversation was great sweet person that explained everything, Then the guy came out and was very professional and polite. Thanks Orkin!
Thank you My favorite serviceman came today. Very polite. Thanks for sending the best
Jeremy is always such a pleasure. Thank you so much. Great service!!!
Always courteous, and fast.
The gentleman were very nice and professional.
Technicians and administrative staff have always been understanding and considerate of my concerns and needs.
Very friendly, courteous and understanding.
Your product works like spraying water, it doesn’t repel anything. Your employees don’t show up half the time. You should invest in Zevo over the counter bug spray and maybe your service will be worth the money I’m paying you.
Very professional , cordial and friendly. Ernest is very friendly and respectful, does a good job.
Good setvrvices
⭐️⭐️⭐️⭐️⭐️ Had an inspection done at my house and Earnest absolutely crushed it! Professional, thorough, and super friendly—he made the whole process smooth and stress-free. I couldn’t be happier with the service. 10/10 recommend Earnest for anyone needing a top-notch inspection!
Our Orkin guy John Severino is awesome.
The guy that showed up was very professional! Went over what they are gonna do in detail and answered my questions Did an amazing job Highly satisfied and highly recommend!! Thank you
Always on time, most employees very friendly and courteous (one was definitely NOT) but overall very pleased!
The gentlemen that provided the service, I think his name is Tim, deserves a raise. He was punctual (all your techs are), professional, thorough, friendly, courteous and takes pride in doing a great job. Casey Flagg
Our Orkin service technician Brent always arrives on time and is always very professional, knowledgeable and ready to answer any questions or listen to any comments or concerns that we may have. If we have a problem with scheduling the Orkin representative is always extremely accommodating, friendly, and willing to…
vs category
Blue = Orkin, grey = flea exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
