How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREOrkin
Better than 23% of flea exterminators · #31 of 40
Orkin for cockroach extermination
Clear ✕All 203 Google reviews tagged “Cockroach extermination” · showing 40
Orkin's services have declined considerably. They have not restocked their products. Their service representatives can not perform their work effectively without the supplies needed. I can not recommend Orkin to anyone at this time.
Julio is the Best, thank you for all your hard work over the years. He always responds in a timely manner and never complains when I add extra work.
The phone conversation was great sweet person that explained everything, Then the guy came out and was very professional and polite. Thanks Orkin!
Thank you My favorite serviceman came today. Very polite. Thanks for sending the best
Logan came out as soon as he could that same day I called and got rid of two big hornets nest. Good job
Ernest is my Technician. He is very considerate, and does his job neatly. Excellent service. Advised on current promotional programs. Technicians are knowledgeable, professional, and prompt. Management gets involved when required. Inside staff is courteous.
Thank You so much for the pest control service that I received on today…John was very courteous and polite…His customer service was Awesome..I’m recommending all my family and friends to choose Orkin Pest Control……
Technicians and administrative staff have always been understanding and considerate of my concerns and needs.
You technician was very thorough friendly and thorough.
Super service. Great service tech. If not for Earnest I probably would not be a customer
great customer service, very friendly!
The guy that showed up was very professional! Went over what they are gonna do in detail and answered my questions Did an amazing job Highly satisfied and highly recommend!! Thank you
Scheduling Orkin service was relatively straightforward. And the services were delivered in accordance with the promised schedule. Our Technician (“Norris”), and his under instruction trainee (“Christian”), were both cordial, professional, effective and efficient. Very helpful and friendly.
Great service. Happy worker. Very good customer service.
Outstanding customer service and results. Brent, makes every visit an exceptional encounter.
Very business like and professional. He was very courteous and polite and make sure that he's covered everything he needed to.
Worker always ontime and respectful and do a good job
Always texts and calls before and after appointments. Great job!
Brent came today for our regular service. He did a great job. He is always professional but very friendly. It's like seeing a good friend when he comes. I was happy to report he got the mouse we were trying to get rid of! I would recommend Brent and orkin to any of my friends!
They used to be a great company to work with but lately they are going down hill. Guess I need to consider going elsewhere soon.
Brent is polite and friendly as he sprayed my house for bugs.
Ernest is a good guy... very professional and friendly...
Very personable and knowledgeable employees.
Brayden Dickson was an excellent service technician. He was knowledgeable and answered all my questions and addressed my concerns. He made me feel at ease regarding the treatment and the follow up services. He is a credit to your company and I will recommend your company to my neighbors and family.
My plan is to cancel thos service. I see no change in the mosquitoes and it appears that I see more bugs than I did b4e the service. I spoke to the gentlemen several time and each time no change to address anything that I share my concerns about
Our technician Norris is a lovely man. Very thorough and professional
Did a good job
Ernest was very professional and very detailed oriented. He gave rhyme to reason on the situation and broke it down in lay men terms to me. I would recommend him to anyone who wants someone who will go above and beyond and fix the problem.
Sed worked hard to get me into his schedule and was very punctual and informative.
First impression was full of valuable information against my pest infestation instructed me to be sure to give it time will post update in the next 6 months and provide further details and feedback
Orkin is super professional and timely, they always show up when they’re supposed to and if you need a call back they’re super prompt
Yall do a great job of responding when we call for service. Somehow though it has managed to rain the next day after your applications?
We had Great service. The tech let us know when he would be there and he was right on time. He was very nice and courteous. He explain our contract. He told us exactly what he was going to do.
Efficient and friendly
Ernest is the best! Soo friendly and professional! I definitely recommend him!
Brayden was very professional & conscientious. Very pleasant! I look forward to him taking care of my pest control in the future.
I'm very happy with the service!
The technician was very helpful and answered all questions and concerns.
Malcom was very professional, and actually cool to talk with. He gave me good tips on how to keep the roaches down and how they may have gotten there. I would recommend him particularly for any job that I need done for pest.
Best Pest Control in the 478 area! Great customer service and experience hands down!
vs category
Blue = Orkin, grey = flea exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
