How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREOrkin
Better than 23% of flea exterminators · #31 of 40
Orkin for general pest inspection
Clear ✕All 165 Google reviews tagged “General pest inspection” · showing 40
James was very professional, ethical, and friendly. He is a good representative of the company.
Mike made sure the exterior barrier was complete, and the inside coverage was thorough. Great service as always.
Brent is very knowledgeable and professional.
They came out same day to inspect and spray. I found a few roaches and I was worried they were going to get worse. They were very respectful and explained everything to me as they worked through the house. I knew how much I was going to be charged before they came out and they didn’t try to get more money for other…
Julio is the Best, thank you for all your hard work over the years. He always responds in a timely manner and never complains when I add extra work.
The serviceman John was thorough and answered every question I had and explained everything that was done before and after.
Good customer service!! Good job “Kudos Job well done!!! Kudos Mr Norris
Very informative
You technician was very thorough friendly and thorough.
Brandon was real nice and professional.he went rite too work Much love n PRAYER
Your product works like spraying water, it doesn’t repel anything. Your employees don’t show up half the time. You should invest in Zevo over the counter bug spray and maybe your service will be worth the money I’m paying you.
Very professional , cordial and friendly. Ernest is very friendly and respectful, does a good job.
Orkin, has cleared up problems l had around my house..they also make time convenience to suit your needs..
⭐️⭐️⭐️⭐️⭐️ Had an inspection done at my house and Earnest absolutely crushed it! Professional, thorough, and super friendly—he made the whole process smooth and stress-free. I couldn’t be happier with the service. 10/10 recommend Earnest for anyone needing a top-notch inspection!
The guy that showed up was very professional! Went over what they are gonna do in detail and answered my questions Did an amazing job Highly satisfied and highly recommend!! Thank you
Great insect prevention service. Ernest always does a great job and is very thorough.
Always on time, most employees very friendly and courteous (one was definitely NOT) but overall very pleased!
The gentlemen that provided the service, I think his name is Tim, deserves a raise. He was punctual (all your techs are), professional, thorough, friendly, courteous and takes pride in doing a great job. Casey Flagg
Brent was kind and on top of it. Very good experience.
Never have any problems with pest!!
Earnest serviced my home for the last 2 years. He was always super professional and seemed to genuinely love his job.
Very nice young man. He was so good to me.
Great service. Happy worker. Very good customer service.
The manager came to the house to service us. He was very friendly and conducted a thorough check outside and inside the house. I recommend Orkin for your pest control.
Brent was AMAZING! Super friendly and professional.
The technician was awesome.
Mr. Ernest is always pleasant and I really appreciate his sincere care and professionalism
The representative Jeremy was very polite, professional, knowledgeable, patient and will to answer all questions. Jeremy was a pleasure to meet this month 10-10-2023. E.M. Reid
Brent came today for our regular service. He did a great job. He is always professional but very friendly. It's like seeing a good friend when he comes. I was happy to report he got the mouse we were trying to get rid of! I would recommend Brent and orkin to any of my friends!
They used to be a great company to work with but lately they are going down hill. Guess I need to consider going elsewhere soon.
Great employees. Always on time, never rude. Been using them for 10 years so far.
Ernest is awesome and very friendly. Everything else is a bit of a headache. Scheduling and notification of upcoming appointments is a major headache. Called the other day to adjust an appointment that was inputted incorrectly, and got hung up on. When I called back immediately, I got a voicemail that their office was closed.
Brent is polite and friendly as he sprayed my house for bugs.
Our technician Norris is a lovely man. Very thorough and professional
Did a good job
Orkin is super professional and timely, they always show up when they’re supposed to and if you need a call back they’re super prompt
Mr. Kenneth Manigo was the best service I’ve received since moving into my home. Orkin responded to an issue I had same day with quality service. He was both personable and professional. Orkin will be my permanent pest control company going forward.
Service tech very friendly, and willing to do what is necessary
They’re always on time and are responsive to texts when I get a notice that they’re on the way. I haven’t had any bug issues.0
Recently, Ernest came and completed my initial spray. He was very knowledgeable, helpful, PATIENT, and friendly. He even advised me to schedule a free termite inspection.
vs category
Blue = Orkin, grey = flea exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
