How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREOrkin
Better than 23% of flea exterminators · #31 of 40
Orkin for home inspection
Clear ✕All 62 Google reviews tagged “Home inspection” · showing 20
James was very professional, ethical, and friendly. He is a good representative of the company.
Let me know he was coming 30 minutes before , no waiting time. He sprayed everywhere and put traps down. Said it would take at least 3 times so i can really come back and rate them then.
They came out same day to inspect and spray. I found a few roaches and I was worried they were going to get worse. They were very respectful and explained everything to me as they worked through the house. I knew how much I was going to be charged before they came out and they didn’t try to get more money for other…
The phone conversation was great sweet person that explained everything, Then the guy came out and was very professional and polite. Thanks Orkin!
Michael and Chase were wonderful! If you have pests call Orkin of Macon, GA. You truly won’t be disappointed! Excellent service!
Christian Bailey did an excellent job by explaining to me what's he's going to do, very polite asking me do I have any questions. Thanks Christian job well done
Good customer service!! Good job “Kudos Job well done!!! Kudos Mr Norris
Share details of what to expect during the upcoming week, details on what was used and used for and what is does and just knowledge on infestation in general
Thank you My favorite serviceman came today. Very polite. Thanks for sending the best
From initial contact with the customer service representative to inquire about service to job completion, each step was handled with professionalism, courtesy and total efficiency. They made sure to cover my flooring and cleaned up thoroughly, after removing old insulation to replace with new. They provided clear…
Thank You so much for the pest control service that I received on today…John was very courteous and polite…His customer service was Awesome..I’m recommending all my family and friends to choose Orkin Pest Control……
Always satisfied good conversation outstanding job inside and out
Great experience with Orkin. The technician what to do an where the problem. He was very respectful and courteous .
The gentleman were very nice and professional.
You technician was very thorough friendly and thorough.
The technician was prompt, efficient, and friendly.
I have been using you for about 30 years in different areas, but as of today you have definitely priced me out. Your last two increases are ridiculous.Your service is good, your prices are not.
Super service. Great service tech. If not for Earnest I probably would not be a customer
great customer service, very friendly!
The observation was prompt and thorough.
vs category
Blue = Orkin, grey = flea exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
