How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREOrkin
Better than 23% of flea exterminators · #31 of 40
Orkin for spider extermination
Clear ✕All 106 Google reviews tagged “Spider extermination” · showing 20
Julio is the Best, thank you for all your hard work over the years. He always responds in a timely manner and never complains when I add extra work.
Ernest is my Technician. He is very considerate, and does his job neatly. Excellent service. Advised on current promotional programs. Technicians are knowledgeable, professional, and prompt. Management gets involved when required. Inside staff is courteous.
Technicians and administrative staff have always been understanding and considerate of my concerns and needs.
Super service. Great service tech. If not for Earnest I probably would not be a customer
The guy that showed up was very professional! Went over what they are gonna do in detail and answered my questions Did an amazing job Highly satisfied and highly recommend!! Thank you
Scheduling Orkin service was relatively straightforward. And the services were delivered in accordance with the promised schedule. Our Technician (“Norris”), and his under instruction trainee (“Christian”), were both cordial, professional, effective and efficient. Very helpful and friendly.
Great service. Happy worker. Very good customer service.
Very satisfied 😊
Outstanding customer service and results. Brent, makes every visit an exceptional encounter.
Very business like and professional. He was very courteous and polite and make sure that he's covered everything he needed to.
Technician are always pleasant and professional.
Ernest was very professional and very detailed oriented. He gave rhyme to reason on the situation and broke it down in lay men terms to me. I would recommend him to anyone who wants someone who will go above and beyond and fix the problem.
First impression was full of valuable information against my pest infestation instructed me to be sure to give it time will post update in the next 6 months and provide further details and feedback
Service tech very friendly, and willing to do what is necessary
Today, the tech completed the internal portion of the March visit since I had been out of town for two months! This tech did the most thorough job I’ve ever received since I’ve been with Orkin. Unlike the other techs, he actually sprayed places other techs never even asked about! Orkin is by far is my First Choice…
Ernest is the best! Soo friendly and professional! I definitely recommend him!
Brayden was very professional & conscientious. Very pleasant! I look forward to him taking care of my pest control in the future.
The technician was very helpful and answered all questions and concerns.
Mr. Danielle very professional and knowledgeable. I have told family and friends about Okrin ask for Mr.Danielle he do a excellent job.
The tech was very personable. He was prompt and on time. He did a excellent job.
vs category
Blue = Orkin, grey = flea exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
