How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%70+17Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty70−3Momentum penalty97−0.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREOrkin
Macon-Bibb County, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.7★ from 1,082 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 120 Google reviews tagged “Ant extermination” · showing 20
The serviceman John was thorough and answered every question I had and explained everything that was done before and after.
Ernest is my Technician. He is very considerate, and does his job neatly. Excellent service. Advised on current promotional programs. Technicians are knowledgeable, professional, and prompt. Management gets involved when required. Inside staff is courteous.
Always satisfied good conversation outstanding job inside and out
You technician was very thorough friendly and thorough.
Super service. Great service tech. If not for Earnest I probably would not be a customer
Out technician today was very pleasant, cheerful , & efficient. Thanks Orkin!
The guy that showed up was very professional! Went over what they are gonna do in detail and answered my questions Did an amazing job Highly satisfied and highly recommend!! Thank you
Brent was kind and on top of it. Very good experience.
Never have any problems with pest!!
Scheduling Orkin service was relatively straightforward. And the services were delivered in accordance with the promised schedule. Our Technician (“Norris”), and his under instruction trainee (“Christian”), were both cordial, professional, effective and efficient. Very helpful and friendly.
Great service. Happy worker. Very good customer service.
Very satisfied 😊
Outstanding customer service and results. Brent, makes every visit an exceptional encounter.
Very business like and professional. He was very courteous and polite and make sure that he's covered everything he needed to.
Always texts and calls before and after appointments. Great job!
The representative Jeremy was very polite, professional, knowledgeable, patient and will to answer all questions. Jeremy was a pleasure to meet this month 10-10-2023. E.M. Reid
Ernest did a great job as usual. He's very friendly and always takes care of all our needs. Thank you, Ernest
Very personable and knowledgeable employees.
Ernest was very professional and very detailed oriented. He gave rhyme to reason on the situation and broke it down in lay men terms to me. I would recommend him to anyone who wants someone who will go above and beyond and fix the problem.
First impression was full of valuable information against my pest infestation instructed me to be sure to give it time will post update in the next 6 months and provide further details and feedback
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 203 | $63–$214 |
| General pest inspection | 165 | $66–$136 |
| Ant extermination | 120 | $66–$194 |
| Spider extermination | 106 | $56–$126 |
| Rodent extermination | 91 | $76–$282 |
| Bug & insect extermination | 88 | $68–$131 |
| Mosquito extermination | 63 | $56–$103 |
| Home inspection | 58 | $81–$146 |
