How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREOrkin
Macon-Bibb County, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 40 flea exterminators · 4.7★ from 1,082 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: satisfaction.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 120 Google reviews tagged “Ant extermination” · showing 60
The serviceman John was thorough and answered every question I had and explained everything that was done before and after.
Ernest is my Technician. He is very considerate, and does his job neatly. Excellent service. Advised on current promotional programs. Technicians are knowledgeable, professional, and prompt. Management gets involved when required. Inside staff is courteous.
Always satisfied good conversation outstanding job inside and out
You technician was very thorough friendly and thorough.
Super service. Great service tech. If not for Earnest I probably would not be a customer
Out technician today was very pleasant, cheerful , & efficient. Thanks Orkin!
The guy that showed up was very professional! Went over what they are gonna do in detail and answered my questions Did an amazing job Highly satisfied and highly recommend!! Thank you
Brent was kind and on top of it. Very good experience.
Never have any problems with pest!!
Scheduling Orkin service was relatively straightforward. And the services were delivered in accordance with the promised schedule. Our Technician (“Norris”), and his under instruction trainee (“Christian”), were both cordial, professional, effective and efficient. Very helpful and friendly.
Great service. Happy worker. Very good customer service.
Very satisfied 😊
Outstanding customer service and results. Brent, makes every visit an exceptional encounter.
Very business like and professional. He was very courteous and polite and make sure that he's covered everything he needed to.
Always texts and calls before and after appointments. Great job!
The representative Jeremy was very polite, professional, knowledgeable, patient and will to answer all questions. Jeremy was a pleasure to meet this month 10-10-2023. E.M. Reid
Ernest did a great job as usual. He's very friendly and always takes care of all our needs. Thank you, Ernest
Very personable and knowledgeable employees.
Ernest was very professional and very detailed oriented. He gave rhyme to reason on the situation and broke it down in lay men terms to me. I would recommend him to anyone who wants someone who will go above and beyond and fix the problem.
First impression was full of valuable information against my pest infestation instructed me to be sure to give it time will post update in the next 6 months and provide further details and feedback
Mr. Kenneth Manigo was the best service I’ve received since moving into my home. Orkin responded to an issue I had same day with quality service. He was both personable and professional. Orkin will be my permanent pest control company going forward.
Service tech very friendly, and willing to do what is necessary
Yall do a great job of responding when we call for service. Somehow though it has managed to rain the next day after your applications?
Everything was good. From the time Julio got to our home until he completed the job. He was very friendly, professional, and knowledgeable and let us know everything he was going to do. Great job glad we called for service.
He arrived early, explained everything and got right to work. He worked around my kids and my pup and was very nice. I enjoyed that he explained everything to me, even if I didn't think to ask. It was our first visit and it took about an hour inside and out, my house is about 2000sqft. He was thorough and professional cannot ask for much more.
Today, the tech completed the internal portion of the March visit since I had been out of town for two months! This tech did the most thorough job I’ve ever received since I’ve been with Orkin. Unlike the other techs, he actually sprayed places other techs never even asked about! Orkin is by far is my First Choice…
Ernest is the best! Soo friendly and professional! I definitely recommend him!
Brayden was very professional & conscientious. Very pleasant! I look forward to him taking care of my pest control in the future.
The tech was very personable. He was prompt and on time. He did a excellent job.
Great Job!! The person who did the service was awesome. He explained everything thoroughly. He was friendly, customer oriented, respectful.
We were very satisfied with the technician that came out and performed the service today we would like to have him come back again and perform service when our services do it again he was very adorable and very professional and he answered all of our questions and when they asked certain things to be looked at and…
I called for a first visit and the lady was very professional and friendly. She ask the necessary questions and explained things well. Someone was able to come out within a couple of days. The gentleman was very friendly and upbeat. He explained everything he was doing. I’m very happy with this service. Thank you!
Very professional, Tech call arrived on time checked out the job did the treatment, so far satisfied.
Amazing, on time and professional business
Service has been exceptionally good! I am appreciative to my new service guy too!
Great service and tech! Mr. Ernest was very knowledgeable and explained everything to me. He was very thorough and awesome!
My technician is Chacha( hope that’s how you spell it) he’s AWESOME!!! He ALWAYS comes in with a smile. Super personable and knowledgeable and he great at what he does!!!
Ernest is very knowledgeable and swift with getting the job done. I am glad I chose to join the Orkin family.
Awesome technician! Great service and very friendly!
[July 26, 2022] I called Orkin for pest extermination as a homeowner. A guy came out and signed me up for recurring services quarterly. I tried to call customer service after a couple quarters and no one answered. I called with a blocked number, service picked up and when I mentioned my name, she put me on hold and…
Pleased has can be as long as we have not more fleas in the house.have to recant My review.still have fleas.they come back like 3 days later and sprayed again.still have fleas problem.no return call today
They go into depth detail when inspecting, Pest and Termites, not just walk in look a couple places n then starts giving you pricing and be done.Tells you everything in detail they found. Shows pictures they took if they find issues, listens to your question and answers them to the best of their ability and…
Very professional. Ernest explained everything thoroughly, was professional and courteous. Very likable and would hope he will be the one to return each month. Really knows the pest control business!
I have been using Orkin for over a year now and every experience has exceeded my expectations. The service personnel are always professional, on time, and detailed. I would highly recommend this company to anyone who needs assistance with pest inspection or any form of extermination.
Always professional, If I ever have an issue, they are always right there.
Always on time or notified if there is an issue. Friendly and professional.
Did not come during the time they said. After every treatment I continue to see bugs until the next treatment
I watched my Orkin guy battle a yellow jacket underground nest like he was slaying a dragon. These guys are awesome ⭐️⭐️⭐️⭐️⭐️
Arrived on time. Treated both inside and outside. Did great job.
Mr Ken was very professional and friendly very experienced in this field he was awesome!😁😁😁😁😁😁😁😁
I didn't get anything done for the rodents. I have more roaches and and than b4 I contracted them. I think it's due to the bate they put down to attract them to eat the poison or something but I tried waiting for it to work and they didn't stop showing up so going to someone else.
Great service provider
They did an excellent job.
Great to do business with people like this. Thanks Greg Jordan
Great experience Easy process Good people
Scott is our technician & he has done a wonderful job for us. Scott is professional, punctual & very nice. We had a real problem for years & Orkin has eliminated our issues in less than a year.
I inherited a house that had been vacant for nearly a decade, and was infested with cockroaches and other critters. Since Orkin began treating the place, it's been virtually bug free for nearly a year now.
Good job
Polite, respectful and thorough with minimal interruption or disruption of home activity.
Orkin service has been wonderful to us. The guy that comes out is awesome. He does a very good job. I give him 10 points!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 203 | $68–$246 |
| General pest inspection | 165 | $68–$141 |
| Ant extermination | 120 | $80–$222 |
| Spider extermination | 106 | $91–$184 |
| Rodent extermination | 91 | $71–$246 |
| Bug & insect extermination | 88 | $71–$131 |
| Mosquito extermination | 63 | $81–$109 |
| Home inspection | 58 | $93–$181 |
