How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREOrkin
Macon-Bibb County, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 40 flea exterminators · 4.7★ from 1,082 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: satisfaction.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 203 Google reviews tagged “Cockroach extermination” · showing 20
Orkin's services have declined considerably. They have not restocked their products. Their service representatives can not perform their work effectively without the supplies needed. I can not recommend Orkin to anyone at this time.
Julio is the Best, thank you for all your hard work over the years. He always responds in a timely manner and never complains when I add extra work.
The phone conversation was great sweet person that explained everything, Then the guy came out and was very professional and polite. Thanks Orkin!
Thank you My favorite serviceman came today. Very polite. Thanks for sending the best
Logan came out as soon as he could that same day I called and got rid of two big hornets nest. Good job
Ernest is my Technician. He is very considerate, and does his job neatly. Excellent service. Advised on current promotional programs. Technicians are knowledgeable, professional, and prompt. Management gets involved when required. Inside staff is courteous.
Thank You so much for the pest control service that I received on today…John was very courteous and polite…His customer service was Awesome..I’m recommending all my family and friends to choose Orkin Pest Control……
Technicians and administrative staff have always been understanding and considerate of my concerns and needs.
You technician was very thorough friendly and thorough.
Super service. Great service tech. If not for Earnest I probably would not be a customer
great customer service, very friendly!
The guy that showed up was very professional! Went over what they are gonna do in detail and answered my questions Did an amazing job Highly satisfied and highly recommend!! Thank you
Scheduling Orkin service was relatively straightforward. And the services were delivered in accordance with the promised schedule. Our Technician (“Norris”), and his under instruction trainee (“Christian”), were both cordial, professional, effective and efficient. Very helpful and friendly.
Great service. Happy worker. Very good customer service.
Outstanding customer service and results. Brent, makes every visit an exceptional encounter.
Very business like and professional. He was very courteous and polite and make sure that he's covered everything he needed to.
Worker always ontime and respectful and do a good job
Always texts and calls before and after appointments. Great job!
Brent came today for our regular service. He did a great job. He is always professional but very friendly. It's like seeing a good friend when he comes. I was happy to report he got the mouse we were trying to get rid of! I would recommend Brent and orkin to any of my friends!
They used to be a great company to work with but lately they are going down hill. Guess I need to consider going elsewhere soon.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 203 | $68–$246 |
| General pest inspection | 165 | $68–$141 |
| Ant extermination | 120 | $80–$222 |
| Spider extermination | 106 | $91–$184 |
| Rodent extermination | 91 | $71–$246 |
| Bug & insect extermination | 88 | $71–$131 |
| Mosquito extermination | 63 | $81–$109 |
| Home inspection | 58 | $93–$181 |
