How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%70+17Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty70−3Momentum penalty97−0.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREOrkin
Macon-Bibb County, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.7★ from 1,082 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 165 Google reviews tagged “General pest inspection” · showing 100
James was very professional, ethical, and friendly. He is a good representative of the company.
Mike made sure the exterior barrier was complete, and the inside coverage was thorough. Great service as always.
Brent is very knowledgeable and professional.
They came out same day to inspect and spray. I found a few roaches and I was worried they were going to get worse. They were very respectful and explained everything to me as they worked through the house. I knew how much I was going to be charged before they came out and they didn’t try to get more money for other…
Julio is the Best, thank you for all your hard work over the years. He always responds in a timely manner and never complains when I add extra work.
The serviceman John was thorough and answered every question I had and explained everything that was done before and after.
Good customer service!! Good job “Kudos Job well done!!! Kudos Mr Norris
Very informative
You technician was very thorough friendly and thorough.
Brandon was real nice and professional.he went rite too work Much love n PRAYER
Your product works like spraying water, it doesn’t repel anything. Your employees don’t show up half the time. You should invest in Zevo over the counter bug spray and maybe your service will be worth the money I’m paying you.
Very professional , cordial and friendly. Ernest is very friendly and respectful, does a good job.
Orkin, has cleared up problems l had around my house..they also make time convenience to suit your needs..
⭐️⭐️⭐️⭐️⭐️ Had an inspection done at my house and Earnest absolutely crushed it! Professional, thorough, and super friendly—he made the whole process smooth and stress-free. I couldn’t be happier with the service. 10/10 recommend Earnest for anyone needing a top-notch inspection!
The guy that showed up was very professional! Went over what they are gonna do in detail and answered my questions Did an amazing job Highly satisfied and highly recommend!! Thank you
Great insect prevention service. Ernest always does a great job and is very thorough.
Always on time, most employees very friendly and courteous (one was definitely NOT) but overall very pleased!
The gentlemen that provided the service, I think his name is Tim, deserves a raise. He was punctual (all your techs are), professional, thorough, friendly, courteous and takes pride in doing a great job. Casey Flagg
Brent was kind and on top of it. Very good experience.
Never have any problems with pest!!
Earnest serviced my home for the last 2 years. He was always super professional and seemed to genuinely love his job.
Very nice young man. He was so good to me.
Great service. Happy worker. Very good customer service.
The manager came to the house to service us. He was very friendly and conducted a thorough check outside and inside the house. I recommend Orkin for your pest control.
Brent was AMAZING! Super friendly and professional.
The technician was awesome.
Mr. Ernest is always pleasant and I really appreciate his sincere care and professionalism
The representative Jeremy was very polite, professional, knowledgeable, patient and will to answer all questions. Jeremy was a pleasure to meet this month 10-10-2023. E.M. Reid
Brent came today for our regular service. He did a great job. He is always professional but very friendly. It's like seeing a good friend when he comes. I was happy to report he got the mouse we were trying to get rid of! I would recommend Brent and orkin to any of my friends!
They used to be a great company to work with but lately they are going down hill. Guess I need to consider going elsewhere soon.
Great employees. Always on time, never rude. Been using them for 10 years so far.
Ernest is awesome and very friendly. Everything else is a bit of a headache. Scheduling and notification of upcoming appointments is a major headache. Called the other day to adjust an appointment that was inputted incorrectly, and got hung up on. When I called back immediately, I got a voicemail that their office was closed.
Brent is polite and friendly as he sprayed my house for bugs.
Our technician Norris is a lovely man. Very thorough and professional
Did a good job
Orkin is super professional and timely, they always show up when they’re supposed to and if you need a call back they’re super prompt
Mr. Kenneth Manigo was the best service I’ve received since moving into my home. Orkin responded to an issue I had same day with quality service. He was both personable and professional. Orkin will be my permanent pest control company going forward.
Service tech very friendly, and willing to do what is necessary
They’re always on time and are responsive to texts when I get a notice that they’re on the way. I haven’t had any bug issues.0
Recently, Ernest came and completed my initial spray. He was very knowledgeable, helpful, PATIENT, and friendly. He even advised me to schedule a free termite inspection.
Everything was good. From the time Julio got to our home until he completed the job. He was very friendly, professional, and knowledgeable and let us know everything he was going to do. Great job glad we called for service.
Customer service is great! Very professional and punctual. Set up an appointment for next-day and was called to confirm the appointment an hour before. He also called and let us know when he finished up so we knew when to head back home. Already seeing huge results for the flea extermination a few hours later and…
The tech arrived on time and was very courteous.
Prompt, professional service. I would definitely recommend them.
Today, the tech completed the internal portion of the March visit since I had been out of town for two months! This tech did the most thorough job I’ve ever received since I’ve been with Orkin. Unlike the other techs, he actually sprayed places other techs never even asked about! Orkin is by far is my First Choice…
Very courteous technician. Ernest is the best and I’m so fortunate he’s been assigned to service my home
Brayden was very professional & conscientious. Very pleasant! I look forward to him taking care of my pest control in the future.
I'm very happy with the service!
Had these folks since last yr and only seen sum1 3x. Tech has told them he's been knocking at our door each time he or she has not done so. Sum1 is always in the living room. Yet they continue to take money for over 5months . I'm beyond upset thought they did better business than this.
Very personable, kind, friendly, and is very thorough!
The technician was very helpful and answered all questions and concerns.
Best Pest Control in the 478 area! Great customer service and experience hands down!
Got a new technician today..and i must say it was verry pleased with his work. Verry professional and he went above and beyond to help with our problem . I think we will see better results in the near future.
Everything went well thank you would use again
Mr. Danielle very professional and knowledgeable. I have told family and friends about Okrin ask for Mr.Danielle he do a excellent job.
Thank you to Orkin Pestand Termite Control super company and a special thank you to my exterminator Tyler great guy very friendly and very professional!
Great Job!! The person who did the service was awesome. He explained everything thoroughly. He was friendly, customer oriented, respectful.
They do an excellent job
Courteous technician, speedy service. But 6 hours late for an appointment.
These guys know their stuff. Best money ever spent. Technician Ernest Stanly is the epitome of Excellence. I don’t have enough good words to say but this guy. He takes his job seriously and makes his company look good. 10+++++++
Workman was polite and on time.,He performed in a n expeditious manner. I hope that he will service each visit. New visit was the same.
We were very satisfied with the technician that came out and performed the service today we would like to have him come back again and perform service when our services do it again he was very adorable and very professional and he answered all of our questions and when they asked certain things to be looked at and…
The service was professional. I hope that it is effective.
Our tech was very professional and I got great service the same day I called to inquire about service!
They are always very respectful and pleasant and are willing to come out or address any concerned areas when I call them or have a need.
I called for a first visit and the lady was very professional and friendly. She ask the necessary questions and explained things well. Someone was able to come out within a couple of days. The gentleman was very friendly and upbeat. He explained everything he was doing. I’m very happy with this service. Thank you!
Service has been exceptionally good! I am appreciative to my new service guy too!
Great service and tech! Mr. Ernest was very knowledgeable and explained everything to me. He was very thorough and awesome!
The technician that comes to my house is always very polite and clearly explains everything that is going to be done. He does offer other services if I bring up a specific problem but he's never forcefully trying to sell anything which is very refreshing. Covid hit hard and I got a bit behind on my billing but they were very kind and understanding. 10/10
I appreciated the manners and courtesy of your orkin representative that visited my home today. He asked questions and responded accordingly in performing his job.
Ernest is very knowledgeable and swift with getting the job done. I am glad I chose to join the Orkin family.
Representative, Mr. Bembry was kind and professional. He was very informative and answered all of my questions. I will continue using the services based off the friendly, professional services I received.
Rodney Falgout Was extremely professional and pleasant. Helped advise me on moisture issues and made me feel that our home was secure from pests. Would recommend Orkin to anyone.
Awesome technician! Great service and very friendly!
[July 26, 2022] I called Orkin for pest extermination as a homeowner. A guy came out and signed me up for recurring services quarterly. I tried to call customer service after a couple quarters and no one answered. I called with a blocked number, service picked up and when I mentioned my name, she put me on hold and…
Always on time. Always professional and detailed service.
Very professional and thorough.
We have been using Orkin for a few months now and absolutely love it!! We use Malcom who is professional, funny, and does a wonderful job!! Couldn't ask for a better pest control service!! Also Mrs. Tina at the office is amazing as well!!
Great Service and very helpful!
They go into depth detail when inspecting, Pest and Termites, not just walk in look a couple places n then starts giving you pricing and be done.Tells you everything in detail they found. Shows pictures they took if they find issues, listens to your question and answers them to the best of their ability and…
Very professional. Ernest explained everything thoroughly, was professional and courteous. Very likable and would hope he will be the one to return each month. Really knows the pest control business!
I have been using Orkin for over a year now and every experience has exceeded my expectations. The service personnel are always professional, on time, and detailed. I would highly recommend this company to anyone who needs assistance with pest inspection or any form of extermination.
The Orkin representative was very friendly and very thorough. I was running late to the home and he politely waited for me to get there. I would recommend them to anyone.
Everything was great he explained everything to me in a professional manner.
I watched my Orkin guy battle a yellow jacket underground nest like he was slaying a dragon. These guys are awesome ⭐️⭐️⭐️⭐️⭐️
The service technician was knowledgeable, polite, and understanding of my concerns.
Mr Ken was very professional and friendly very experienced in this field he was awesome!😁😁😁😁😁😁😁😁
Great service provider
Great Service and Professional Employees
Renaldo is always on time and very professional. He is friendly and knowledgeable.
Great to do business with people like this. Thanks Greg Jordan
Great experience Easy process Good people
I inherited a house that had been vacant for nearly a decade, and was infested with cockroaches and other critters. Since Orkin began treating the place, it's been virtually bug free for nearly a year now.
Tyler was awesome 👏! He did everything that I ask.
The company is wonderful and the technician was very informative and patient. I would 100% recommend.
Orkin takes care of all your pest control needs. They really work around your time and make sure you are satisfied with their service. I would recommend them to anyone.
Absolutely amazing
GREAT service from Orkin staff all the time
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 203 | $63–$214 |
| General pest inspection | 165 | $66–$136 |
| Ant extermination | 120 | $66–$194 |
| Spider extermination | 106 | $56–$126 |
| Rodent extermination | 91 | $76–$282 |
| Bug & insect extermination | 88 | $68–$131 |
| Mosquito extermination | 63 | $56–$103 |
| Home inspection | 58 | $81–$146 |
